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News Release

Mitchell Diagnostics System Enhanced for FCA Secure Gateway and Turbo-Speed Scanning

December 18, 2019

… Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and … enabling full diagnostic scan completion in less than two minutes in some cases—a fraction of the time to complete scanning with other solutions. The Mitchell Diagnostics system was … vehicles that are model-year 2018 and newer. Until recently, a repairer would have to utilize an OEM scan tool when repairing a new Jeep Wrangler or Dodge Ram,” explained Jack Rozint, SVP of …

Article

Ask The Pharmacist: Proper Medication Storage and Expiration Dates Explained

September 4, 2024

… until the expiration date? Proper storage is essential to ensure the potency and safety of medications until their expiration date. Different medications have specific storage needs. … after each use. If there are children or pets in the home, be sure medications are stored out of reach or securely locked away. Understanding Expiration Dates The U.S. Food and Drug … pharmacist. Do you have a workers’ compensation or auto related pharmacy question? Send us an email at AskThePharmacist@enlyte.com . To read more Ask The Pharmacist articles, please visit …

News Release

Mitchell Teams with Axalta to Launch Educational Training Program for Commercial Truck Repairers

April 18, 2023

… Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … in commercial , passenger and specialty vehicle estimating with Axalta’s position as one of the world’s largest coatings suppliers to help facility owners, managers, estimators and parts … and writing a precise collision-damage appraisal,” said Patrice Marcil, global director of refinish learning and development at Axalta. “Axalta is thrilled to collaborate with Mitchell …

News Release

New York State Workers’ Compensation Board Announces Launch Dates for OnBoard Limited Release

February 4, 2022

… The New York Workers’ Compensation Board is implementing an online system called OnBoard, which will replace the paper-based claims systems and eCase … marijuana will also be requested through the OnBoard medication PAR, replacing the current use of Form MG-2. The drug formulary application within the Medical Portal will be off-line as of 5:00 pm EST on Friday, March 4, 2022. It will be available as a “read only” file on March 7, …

Article

Tips for Keeping Insurance Professionals Engaged While Working Remotely [Infographic]

July 13, 2020

… Supervisors are now responsible for remote workforce management, which comes with its own set of unique challenges and opportunities. If your team has recently started working remotely, … will help you encourage productivity and keep your teams on task. We’ve gathered the best of them into an infographic, including strategies for inspiring and assisting remote team members, new ways to … As we continue to adjust to working from home, here are some top tips to help your remote employees remain productive and engaged. Download Infographic …

Article

Great Resignation, Reshuffle, Realization Could all be Reasons to Focus on Great Transformation

October 12, 2022

… we have heard it discussed 100 times. It's surprising it didn't make Webster's Dictionary list of new words in 2022. It is also evolving into new terms like the Great Reshuffle, the Great … by people analytics company Viser, cited that the greater the tenure the greater the rate of resignation. … strategies, or even outsourcing certain functions that are less core to their businesses. An example of this type of business transformation can be seen when looking at the claims …

Article

Utilization Review: Addressing the Issues

April 26, 2016

… Utilization review has received its share of criticism in workers’ compensation. In this edition of Inside Workers’ Comp, Genex’s Todd Andrew answers the tough questions regarding UR and … multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and today we’re discussing issues in Utilization Review with Todd Andrew of Genex. Todd, thanks for joining us today …

Article

Depression: Stop Negative Thoughts

June 15, 2023

… to enjoy, withdraw from others, and have little energy. It's different from normal feelings of sadness, grief, or low energy. It can also cause people to feel hopeless about the future and … life. Negative thoughts When you have depression, negative thoughts can increase your feelings of sadness or hopelessness. Changing these negative thought patterns may not be easy. But our … like a muscle. A technique called thought reframing can help. Thought reframing is the process of replacing negative thoughts with more helpful thoughts. It's a skill taught in a type of …

Article

Match the Right Field Case Manager to the Claim

January 7, 2026

… Finding the right case manager for your claim is important because it affects both the pace of the claim and the injured employee’s experience. A case manager with the right certifications … Language support is an essential claim driver, not a courtesy add-on. When the injured employee can communicate in …

Article

StateWatch: Bill Review October 2017

October 20, 2017

… Department of Labor. … The rules are effective as of Oct. 1. … Department of Industrial Resources … Division of Workers’ Compensation … and are effective as of Oct. 1. The state also has also proposed changes for the 101 CMR 204.00 Rates of Payments to Residential Care Facilities and the 101 CMR 304.00 for Community Health Centers . … Department of Labor and Industry … along with IME fee adjustments for hospital DRG payments are effective for discharge dates of Oct. 1 and after. WATCHLIST: …

Article

StateWatch: Bill Review October 2017

October 10, 2017

… Department of Labor. … The rules are effective as of Oct. 1. … Department of Industrial Resources … Division of Workers’ Compensation … and are effective as of Oct. 1. The state also has also proposed changes for the 101 CMR 204.00 Rates of Payments to Residential Care Facilities and the 101 CMR 304.00 for Community Health Centers . … Department of Labor and Industry … along with IME fee adjustments for hospital DRG payments are effective for discharge dates of Oct. 1 and after. WATCHLIST: …

News Release

GM and Mitchell Launch GM Collision Repair Network in Canada

December 10, 2020

… —Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and … to streamline the repair process, increase consumer confidence and support the safe return of GM vehicles to the road. Mitchell will serve as program administrator, overseeing enrollment … needed to get vehicle owners back on the road safely. And with the certification, we also have an advantage over the competition." Additional information, including how GM Canada dealers can …

Article

Specialty Solutions Spotlight: Enhancing Collaboration Between Adjusters and Case Managers for Optimal Recovery

May 12, 2025

… as a dedicated partner to both adjusters and case managers, simplifying the complexities of specialty service coordination and ensuring a seamless transition from hospital to home or … lines from a single platform to manage arrangements, communication and billing. Instead of adjusters and case managers having to make multiple calls to coordinate  medical … physical medicine, home health care and other services, call us today at 877.203.9899 or send an email to apricus.referrals@enlyte.com .  …

News Release

Mitchell Survey Finds Cost Containment is the Driving Factor for Adopting Advanced Technologies in Workers' Compensation

April 28, 2020

… Mitchell, a leading supplier of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today announced the results of a survey of about 100 workers' compensation professionals in the U.S. The survey showed which … COVID-19 pandemic; however, it is anticipated that the trends will continue as reported with an additional emphasis on telemedicine which has proven to be so important for treating injured …

News Release

Medical Expertise is Just a Call Away with Genex’s ClinicalCare24

January 6, 2022

… if treatment is necessary. This can lead to confusion, frustration and inconsistent levels of treatment. That’s why Genex’s ClinicalCare24™ nurse triage program is so vital to helping ensure employees injured on the job receive the right level of care at the right time. The program, administered by Genex under its parent brand, Enlyte, is … nurses. The program is designed to help employers keep their team healthy and productive. “An early advantage associated with the organizational alignment of Mitchell | Genex | Coventry is …

Article

Ask The Pharmacist: Ozempic for Addiction Treatment

September 1, 2023

… in addiction treatment? Addiction is a pervasive and challenging issue affecting millions of individuals worldwide. Conventional approaches to addiction treatment often include … treatment (MAT) . However, recent research has sparked interest in the potential use of Ozempic (semaglutide), primarily prescribed for managing type 2 diabetes, as a novel treatment … pharmacist. Do you have a workers’ compensation or auto related pharmacy question? Send us an email at  AskThePharmacist@enlyte.com . To read more Ask The Pharmacist articles, please …

Virtual Event

Workers' Compensation Technology, Blockchain and the Amazon Effect [Podcast]

February 16, 2020

… We sat down with Mitchell's VP of Product and Technology, Mike Bishop, to learn more about new workers' compensation technology … What changes do you see coming to workers' compensation, especially in the age of automation? … to affect workers' compensation. Due to several advances, both in technology and other aspects of workplace safety, the workplace overall has gotten safer and workplace injuries have …

Article

Ask The Pharmacist: Six Ways to Shape Safer, More Effective Pain Care in Workers’ Compensation

February 2, 2026

… a growing emphasis on safety, function and evidence-based care, along with increased scrutiny of medication risk and cost. For adjusters, understanding these trends helps support safer … data show a clear drop in opioid prescribing. Even with this decline,  opioids remain one of the most commonly prescribed drug classes, highlighting the complexity of pain management and … pharmacist. Do you have a workers’ compensation or auto-related pharmacy question? Send us an email at  AskThePharmacist@enlyte.com .  To read more Ask The Pharmacist articles, please …

News Release

Mitchell Diagnostics Reaches New Milestone for Dynamic and Static Calibrations

October 27, 2022

… Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … been used to perform over 50,000 static and dynamic calibrations since 2021. The total number of calibrations completed by collision repair facilities has nearly doubled since March 2022 and continues to grow exponentially following the company’s successful market launch of the MD-TS21 target system last year. As auto manufacturers equip new vehicles with Advanced …

Article

Specialty Solutions Spotlight: Six Ways to Improve Physical Therapy Outcomes in Workers’ Compensation

February 12, 2026

… claims recover faster? While managing workers’ comp claims requires understanding the basics of physical therapy , achieving better claim outcomes can often hinge on how you influence when … to manage logistics so clinical care is uninterrupted 3. Match the injury to the right level of expertise Not every injury needs a specialist, but when one does, sending an injured employee to the wrong provider can cost time and money.  Recommend complex injuries …

Case Study

From Operational Burden to Financial Breakthrough

March 16, 2026

… depends on sustaining specialized expertise and the ability to scale operations in the face of turnover, volume volatility and unexpected disruptions. For many payers, as bill volumes … into missed savings opportunities The carrier needed a more scalable bill review model capable of supporting bill volume growth while delivering consistent performance and capturing additional … Service (TES) solution . TES combines advanced bill review technology with a dedicated team of experts to deliver end-to-end management of the entire bill review process. The TES delivery …

News Release

Mitchell Issues First Quarter 2018 Industry Trends Report

March 29, 2018

… SAN DIEGO—March 29, 2018—Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and … Repair industries, today released its Industry Trends Report (ITR) for the first quarter of 2018, which provides insights on three key industry trends: the adoption of artificial intelligence, the importance of proper and safe repairs, and the role of auditing …

News Release

Several Marijuana Bills Under Consideration

February 6, 2019

… The dawning of the new year saw a flurry of activity on medical and recreational marijuana laws. States continue to push the envelope on … and insurers need to feel comfortable about recommending or paying for the drug to treat an injured worker. However, that lack of clinical study has not slowed policy makers as they … legalize medical marijuana in the Hawkeye state. Kentucky HB 136 legalizes the medical use of marijuana — workers' compensation payers would be exempt from having to reimburse for its use. …

Article

Field Case Management for Surgical Claims: Keep Plans Clear and Moving

January 21, 2026

… want clearer return-to-work direction, injured employees want certainty, and the number of handoffs climbs. If a defined plan is not locked in early, momentum can slip, and you spend … you get clear owners, confirmed next steps, and visible milestones that prevent long stretches of “pending.” Communication stays tight across providers, the injured employee, and the employer, … points are predictable: Potential for multiple providers and the need for coordination of care Consults, imaging, and pre-steps that can delay surgery scheduling Extended time off work …

News Release

Mitchell Predicts 2021 Trends in Its Fourth Quarter 2020 Industry Trends Report

December 17, 2020

… —Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the property & casualty claims and … insights that can help guide planning for organizations across the industry. "The events of 2020 have caused some lasting changes throughout the property & casualty industry," said CEO, … mostly from synthetic drugs. Fraud, which costs $30 billion each year , should also remain top of mind right now for carriers, since the changes caused by the pandemic have altered …

Article

Psychedelics as Medicine? A Look at Alternative Treatments for Mental Health Conditions

April 20, 2021

… drug to treat mental health conditions? Recent movements calling for the decriminalization of drugs like psilocybin might suggest that. As mental health management becomes increasingly … mental health-related ailments. For that purpose, we will outline the current understanding of psychedelics and where they could possibly fit into treatment in the future. … Psychedelics are recognized in the long history of various cultures, many of which ascribed mystic, religious or spiritual significance. In the …

Article

Auto Casualty Updates & Trends: mPower Conference 2020 Takeaways

December 3, 2020

… The auto insurance industry—and the world at large—has faced no shortage of changes and challenges in 2020. From treatment trends to legislative updates, we’ve had to … trends that will impact the auto casualty industry in the coming year. Below are summaries of their discussions, along with links so you can get all the details. … As a part of the historic Michigan no-fault reform, the new administrative rules for Michigan utilization …

Article

Estimating Elevated: Five Reasons Collision Repair Facilities Should Make the Move to the Cloud

December 5, 2017

… The concept of cloud computing has rapidly moved from being a transitional technology to mainstream as … and agile solutions for their organizations. According to IDG, the average company has 45% of its IT environment in a cloud. Cloud computing in the simplest terms is the delivery of computing services over the Internet instead of your computer’s hard drive. Cloud computing … "Every year, collision repair facilities and independent appraisers write literally tens of millions of claims for cars damaged in car accidents or natural disasters." …

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