Conference

America’s Claims Event

… together professionals from across the property & casualty industry and all parts of the claims process. Hear from Mitchell on Monday, June 25th at 1:40 p.m. during our session called, "Five Steps to an Optimized Third Party Workflow." In this session, Mitchell experts Norman Tyrrell and Michael … a silver sponsor for this event, will be available at the conference to discuss a variety of topics and trends, including: Auto Casualty and Workers’ Compensation End-to-End Claims …
Author

Jim Harris

… Jim Harris joined Genex in 2013 and is the corporate owner of information management and customer reporting and analysis. Mr. Harris is responsible for expanding the portfolio of reporting, analytic, and predictive modeling tools for our customers and field operations. He … handling all product performance-related operational analysis and reporting. Mr. Harris is an accomplished senior-level executive with 25 years of experience in the workers’ compensation …
Article

Directed Pharmacy Care Drives Positive Results

… alike. One major tool to alleviate problems in the workers’ compensation system is the use of directed care in a pharmacy setting. Learn how this approach can improve outcomes for all involved in the pharmacy portion of a workers’ compensation claim. … Today’s headlines are replete with stories of fraud and abuse around the provision of pharmaceutical care. Some of these headlines include: The New York Workers’ Compensation Board …
Author

Mike Milidonis

… Mike Milidonis joined Genex in 1999 as an area sales manager in Michigan. During this time, he developed the Employer Services product … programs in the U.S. and Canada. He is responsible for the continuous education and training of all Genex ergonomic evaluators and has personally performed over 15,000 ergonomics and … holds bachelor degrees in Biomechanics, Kinesiology, and Education from the University of Michigan and holds the professional designation of Certified Ergonomics Assessment Specialist …
Author

Deborah Robinson Stewart

… Deborah Robinson Stewart joined Genex in 2001 as an attorney in the Social Security Department. In her current role, she is responsible for the daily operations and oversight of the department as well as handling Medicare Secondary Payer compliance matters. Ms. Robinson … Villanova University and a bachelor’s degree in psychology and spanish from the University of Virginia. She has been a member of the Pennsylvania bar since 1999. …
News Release

Mitchell Issues 3rd Quarter 2019 Industry Trends Report

… San Diego, CA— Mitchell International , a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) Claims and … Repair industries, today released its Industry Trends Report (ITR) for the third quarter of 2019. In this quarter's report, Mitchell executives share insights on leveraging emerging … also looks at how current positive economic trends coupled with the growing cost and value of cars are increasing the frequency and cost of claims for repairing damage. Mitchell experts …
Article

Seven Technology Features to Look for in a Medical Management Software Solution

… claims more efficiently.  Utilization review is becoming more and more popular in a number of states—states like California and Texas for example—as a key method for managing these rising medical costs and ensuring appropriateness of care. As utilization review becomes more common, many managed care organizations and companies … skilled medical professionals on a tight timetable. In order to accomplish these goals, many top-performing organizations are turning to technology. As utilization review becomes more …
Article

Outsourcing Your Medical Bill Review Process: A Comprehensive Guide

… efficiencies and getting injured employees back to work. The COVID-19 pandemic has put a lot of pressure on workers’ compensation and auto casualty claims organizations’ top and bottom lines, which, in turn, has caused many companies to adjust their operating models to accommodate a new way of working and to accelerate automation. In fact,  McKinsey estimates  that the world “vaulted … Benefits of Outsourcing Medical Bill Review …
White Paper

A Comprehensive Guide to Outcomes-Based Networks

… Optimal Results Learn how Coventry's Outcomes-based Network (OBN) uses data to identify top providers, reducing costs, claim durations, and improving return-to-work outcomes for workers' compensation payers. Inside the Guide: What makes an Outcomes-Based Network different How to channel to high-performing providers Real-world … how strategic channeling, advanced analytics, and evidence-based care are reshaping the future of workers’ compensation. Download Guide   …
Conference

Auto Glass Week 2023

… engaging in real interactions on the exhibition floor. The conference is also hosting hundreds of industry leaders who will share their insights and experience through educational sessions and demonstrations. Be sure to check out Mitchell, an Enlyte company, at booth #331 to learn more about our solutions for glass repair and …
Conference

Workers' Compensation Institute (WCI) 2023 Conference

… professionals from across the country for networking, information sharing and provides an opportunity for vendors to display their products and services. Last year, WCI had attendance from 49 states with attendees ranging from upper-level executives to end users of products and services. Enlyte will have a dynamic exhibit display on the show floor at booth …
Virtual Event

Webinar: Onsite Return to Work: A Sikorsky Approach

… various conditions down to injury by body part. These protocols have been incorporated into an onsite RTW program which has resulted in a 49% reduction in the number of lost time days. …
Article

Five Initial Evaluation Issues That May Delay Return to Work

… By Mariellen Blue, National Director of Case Management at Genex Services … This common phrase is especially true in establishing a positive relationship between an injured employee and the treating physician in a workers' compensation case. A thorough …
Article

5 Ways to Use Visual Reporting Effectively to Improve Claim Outcomes

… and efficient processes. Visual reporting lets insurance companies understand areas of their performance that might have taken weeks to uncover in a spreadsheet. Visual reporting lets insurance companies understand areas of their performance that might have taken weeks to uncover in a spreadsheet, making it easier … making important changes. For example, a visual report can help pinpoint with a simple click of the mouse in which counties in Michigan a company is paying more than the industry average for …
Blog

Utilizing Health and Behavioral Coaching Tools to Promote Wellness & Injury Recovery

… Nearly 50% of all adults have at least one chronic condition such as arthritis, high blood pressure, … are a leading health concern — and can pose challenges to recovery and return-to-work. When an injury does occur, it is important to understand how the injured workers’ comorbidities can … we discuss health and behavioral coaching tools that help case managers taking a holistic view of the individual, and evaluate the physical, psychosocial and emotional factors that may impact …
News Release

New York Updates Workers' Comp Drug Formulary

… updates to its drug formulary, effective April 1, 2020. The changes include the addition of three anti-asthmatic drugs, one anti-vertigo drug and one antiretroviral medication. … 4 added and these same drugs were added to the Phase B list. These changes were adopted under an emergency rulemaking and published in the State Register on March 18, 2020. Comments will be … or any other legislative or regulatory changes, please contact Brian Allen, Vice President of Government Affairs, at Brian.Allen@mitchell.com or at 801.903.5754. …
Podcast

Managing the Labor Challenge: Technology Solutions

… these newbies up to speed so they can make the best decisions? Rebecca Morgan, Vice President of Product Management at Mitchell, joins me today to talk about technology's role in bridging the … few years, and more is coming. A study by Property & Casualty 360 found that about a quarter of all P&C adjusters will retire in the next five years. We've seen a lot of that already, but we … years to come. We’re also seeing really high rates of turnover. Adjusters are staying in jobs an average of one to two years, and a lot of that has to do with the Great Resignation. We saw …
Podcast

Clinical and Pharmaceutical Best Practices for PTSD

… will be making the annual trek to Orlando, FL, for the WCI conference. A topic that will be top of mind for attendees is how to best treat employee mental health issues resulting from … injury as a work comp injury, most on a limited basis and often limited to the diagnosis of PTSD. We’re seeing this for first responders, mainly . However, I think the industry is … and pharmacological treatment. Our session really focuses on these topics. In about 35 percent of the diagnosed PTSD cases, they often become chronic. That’s why early identification and …
News Release

New York State Workers' Compensation Board Announces Implementation Delay

… Workers' Compensation Board announced on Monday, May 24, 2021, a delay in the implementation of the drug formulary for refills and renewals, the DME fee schedule and the launch of the OnBoard prior authorization system. All three of these initiatives were scheduled to go … physicians in late April, per Board rule. No guidance has yet been provided on whether an updated notice may be required once a new launch date is set. The Mitchell government affairs …
News Release

Pennsylvania House Passes Drug Formulary Bill

… By Brian Allen, VP of Government Affairs … On April 16, 2018, the Pennsylvania House of Representatives passed SB936 with a 101-92 vote. This bill directs the Department of Labor and Industry to establish a drug formulary for their workers' compensation system. The … it, veto it or let it take effect without his signature. Governor Wolf has been engaged in an active and effective campaign to reduce the use of opioids in Pennsylvania. We hope he will …
News Release

Enlyte's 2022 Trends Report Offers Strategies to Tackle Big Issues in Auto, Casualty and Workers' Comp

… delivers valuable insights from renowned subject matter experts at Enlyte, the parent company of Mitchell, Genex and Coventry. In an extensive report covering a wide array of today’s most pressing issues, industry leaders present intelligence and predictions based on … there’s another type of inflation converging with workforce challenges—a trend in rising claims costs due to increased … the industry is just beginning to reconcile initial expectations with the current state of touchless claims. Our subject matter experts explain where we are today and what’s next for …
Blog

Network 2.0 - Constructive partnerships between providers and payers

… they represent are eager to get injured workers back on their feet and back on the job. Many of these companies represent the heavyweights of corporate America. Major employers like … Board has broken down some statistics, and reports that there is only a 50 percent chance that an injured employee will return to work after a six-month absence. 16 That drops to a 25 percent … complications resulting from potentially being forced into a more sedentary lifestyle. 17 Top companies understand that having a worker return to the job either under modified duty or, if …
News Release

Mitchell Delivers Game-Changing XR Hands-Free Solution for Collision Repair Facilities

… —Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today announced the release of Mitchell Intelligent Vision, the industry's first Extended Reality (XR) hands-free solution … technicians can quickly access and view OEM repair procedures through voice activation and an XR field of vision. "XR is transforming industries across the globe," said Brian Vogelsang, …
News Release

Mitchell and Genex Services Finalize Merger

… Merger establishes complete suite of medical compliance, cost containment and clinical solutions enhancing collective capabilities … Mitchell International , a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) insurance … compliance capabilities with Genex's managed care services. Now, as one company, we can create an exceptional customer experience, further optimizing workflows and leveraging an unmatched …
News Release

Mitchell Accelerates Total Loss Settlements for Auto Insurers and Policyholders

… Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … process for our customers,” said Debbie Day, Executive Vice President and General Manager of Mitchell’s Auto Physical Damage division. “By joining forces with LossExpress and Claim … closely with both Mitchell and LossExpress,” said Mark Mitchell, State Physical Damage Manager of Texas Farm Bureau Casualty Insurance Company. “The integration between the WorkCenter Total …
Article

Empowering Claims Professionals with Medical Insights through Legal/Liability Nurse Reviews

… Legal/Liability Nurse Review has emerged as an invaluable tool in the world of claims adjustment and as a defense strategy. Catering to a … liability, workers’ compensation, and medical malpractice claims, it streamlines the process of claim evaluation by offering expert clinical insights. … a Liability Nurse Review; they represent the same service. There are three predominant types of reviews: Legal/Liability Nurse Review: A comprehensive service that entails a chronology, …
Article

Ensuring Mitchell’s Cloud Transition Is Safe, Secure, and Stable for Our Customers

… and even migrating our internal business systems to the cloud for several years, the launch of Mitchell Cloud Estimating marks a milestone on our journey. Like many companies, Uber and … of both—is inevitable, but it is not straightforward. As the CTO of Mitchell, a company making an ongoing transition, I often get questions—from CTOs of other software companies, from clients, … to date, the past experience that has informed it, and what has been and will continue to be top of mind as we continue down this path. …
Article

CMS Announces Proposed Methods to Calculate Civil Monetary Penalties for Section 111 Reporting

… & Medicaid Services (CMS). Last year CMS announced 2020 plans to address the enforcement of Civil Monetary Penalties (CMPs) for both Group Health Plans (GHPs) and Non- Group Health Plans … reporting. CMS has utilized the public comments solicited in response to the Advanced Notice of Proposed Rulemaking (ANPRM) for CMPs that was published way back in December 2013 in the … and report poor quality data. Here we will focus on proposed penalties for NGHP entities. An NGHP that fails to perform Section 111 reporting within a specified timeframe can be penalized …