Author

Ron Skrocki

… authority in disability management and medical bill review services. As senior vice president of product management and development, Mr. Skrocki is an innovative trailblazer who is instrumental in developing analytics-driven, flexible medical … strategies that implement utilization controls and data support to meet the current needs of today’s health care programs. Prior to joining Genex in 2004, Mr. Skrocki held national level …
Conference

Midwest Collision Repair Trade Show 2024

… Repair Trade Show & Conference rallies the five active Midwest state associations to deliver an exclusive event for collision repair professionals in Kansas City. At the show, business … diagnostic scanning, calibrating and more can help support body shops in their delivery of proper, safe and efficient vehicle repairs. …
Author

Rebecca Morgan

… Rebecca Morgan, vice president of product management for Enlyte’s Casualty Solutions, where she leads teams responsible for … Prior to Enlyte, Morgan worked with product delivery teams at Optum and Keane.  She holds an MS in Computer Information Systems from Boston University and a BS in Computer Science from …
Blog

When are Specialty Drugs, Biologics, and Biosimilars Used in Workers’ Compensation?

… as inflammatory arthritis, are common, and the subsequent work disability and/or potential of being linked to this group of illnesses is significant. Other indirectly related conditions that could be compensable in … drugs will have on workers’ compensation claims will depend largely on the demographics of the insured population. Weighing Increased Expense with Improved Outcomes Specialty and …   Ensure the most appropriate treatment is utilized  Recognizing that denial of the specialty medication might not be an option  This can be achieved through Utilization …
News Release

Mitchell’s Tina Greene Elected to Cooperative Exchange, The National Clearinghouse Association Board

… Regulatory and Industry Relations Director Tina Greene was elected to serve on the 2020 Board of Directors for the Cooperative Exchange, The National Clearinghouse Association as an at-large director. Greene will serve a two-year term on the board. The Cooperative Exchange, … electronic data exchange in the healthcare industry and represents more than 90 percent of the health care clearinghouse industry and supports more than 750,000 provider organizations. …
Virtual Event

5 Key Components Needed for Effective Data Analytics Webinar

… seeking new strategies to improve workers’ compensation programs are exploring the potential of data analytics to increase control over cost, utilization, return to work, and even network … into meaningful results. Watch this on-demand webinar with  Jim Harris, Vice President of Analytics and Reporting at Genex, who discusses the tools you need to kickstart your analytics … in the article  Improving Workers' Comp Through Data  which discusses how data points across an organization's claims offer a big-picture view of high-cost trends and problematic areas. In …
Article

Medical Cost and Inflation Trends: WC, First & Third Party Auto Claims

… Medical Cost and Inflation Trends As reported by the Bureau of Labor and Statistics (BLS) in July 2023, the  consumer price index in United States rose by … price index (MPI) specific to P&C claims. This information is based on our own observations of charges and trends. These observances are anchored in 2017 and we are providing our key findings and trends. This data covers the period Q1 2017 through the end of Q2 2023 by coverage. Workers' Compensation Medical Price Index …
News Release

Mitchell Announces Strategic Agreement with Assured Performance Network for Audit & Inspection Services

… Assured Performance named as an Audit & Inspection Vendor for Mitchell's Collision Repair Network Management solutions … SAN DIEGO, CA—August 9, 2018—Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, has announced it has signed an agreement with Assured Performance Network, Inc., a leading body shop audit, inspection and …
Article

Who Will Fill the Void? Recruiting Younger Workers’ Comp Professionals

… people that care about outcomes, that claimant, or just really want to work with a good team of people and get work done. I think millennials are a good fit for our industry. Every … There’s an old adage that no one has childhood dreams of working in workers’ comp, that we sort of fall … : I think insurance has that image in general. I mean, you don't really hear, "I want to go be an actuary so that nobody'll want to talk to me at a cocktail party." …
Conference

Toyota Certified Collision Center Expo 2024

… general managers, collision center owners, and collision center managers, as well as an estimated 300 Toyota Certified Collision Centers to explore new opportunities. Attendees can … also be on hand to discuss how our close collaboration with Toyota has led to the integration of VIN-specific recall notices and Toyota Recommended Repair Procedures in Mitchell Cloud … safety recall information, reduce appraisal time and support technicians in the delivery of proper and safe repairs that are consistent with Toyota procedures. …
News Release

Mitchell Introduces Enhanced Solution for Vehicle Owner Communication and Engagement

… —Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … just a vehicle restored to pre-accident condition,” said Jack Rozint, senior vice president of repair sales at Mitchell. “They want timely communication throughout the repair process and to … to policyholders throughout the claim and repair,” said Curtis Nixon, president and CEO of UpdatePromise. “This will help them improve customer satisfaction, build brand loyalty and …
Article

States Get to Work on Workers’ Comp

… to work overtime to tackle its health care agenda—among other initiatives—the majority of state legislatures have managed to adjourn despite passing substantial bills that could significantly affect workers’ comp. The new laws address everything from adding 12 types of cancer and heart-related issues as work-related injuries in Arizona to easing the process for … mental conditions in Vermont. And while not all of the initiatives are as significant as an Alabama court decision declaring the state’s workers' comp system unconstitutional , the 24 …
Author

Helen Froehlich

… Helen Froehlich, CRC, is the senior vice president of Utilization Management where she provides business leadership, collaboration, and … the IT department for development, quality assurance, user acceptance testing, and delivery of successful case management objectives. With more than 20 years’ experience in workers' … and payers. Ms. Froehlich is a graduate of the University of Scranton, where she earned an M.S. in rehabilitation counseling. She is also a nationally Certified Rehabilitation Counselor …
Conference

Comp Laude® Annual Awards and Gala 2017

… The Comp Laude® Awards & Gala event is held each year, with the intention of changing the story of workers’ compensation to a more positive narrative through educational content and recognizing … to the industry — including injured workers. Click here for the conference agenda. For an invitation to this event, please contact your Mitchell representative. … Norman Tyrrell Presents on Artificial Intelligence and the Future of Claims Management …
News Release

Genex Services Acquires PRIUM from Ameritox Expands Pain Management Services

… in medical cost-containment and disability management services, has announced its acquisition of PRIUM, an Atlanta-based provider of Comprehensive Chronic Pain Intervention programs and Utilization Review services, from … than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Conference

IAIABC 105th Convention

… The International Association of Industrial Accident Boards and Commissions (IAIABC) is an association of workers’ compensation jurisdictional regulators and industry professionals that finds … Speaking Session: "Top 5 Technologies Likely to Impact Claims Management" … Wednesday, October 23, 2019 11:15 am-12:15 am Mitchell Senior Director of Product Management Rebecca Morgan will present a session that looks at how sophisticated and …
Conference

SEMA Show 2021—Visit the Mitchell Booth

… events, networking opportunities and more. Mitchell will once again be attending SEMA as an exhibitor with an interactive exhibit. Visitors to Mitchell’s booth will have the opportunity to be among the …
Conference

SEMA Show 2020

… events, networking opportunities and more. Mitchell will once again be attending SEMA as an exhibitor with an interactive exhibit. Visitors to Mitchell’s booth will have the opportunity to be among the …
Conference

SEMA Show 2019

… events, networking opportunities and more. Mitchell will once again be attending SEMA as an exhibitor with an interactive exhibit. Visitor’s to Mitchell’s booth will have the opportunity to be among the …
Article

Managing COVID Cases in Miami-Dade County Public Schools

… America’s largest employers, with Miami-Dade County Public Schools (MDCPS), Florida, being one of the biggest. Due to its sheer size, MDCPS supports its own systems and maintenance as if it … including its own police department. Over the past two years, risk manager Rosa Royo has faced an unprecedented challenge in ensuring the district’s officers who contract COVID receive swift and quality care, allowing them to recover and return-to-duty. In this special edition of Inside Workers’ Comp Roya explains how a unique partnership with Genex-Coventry case managers …
Article

Understanding HCPCS Codes as a Work Comp Adjuster

… Healthcare Common Procedure Coding System (HCPCS) are a set of standardized codes used to identify medical procedures, services and supplies. Proper use of … equipment and services. Evaluating HCPCS Codes Assessing the appropriateness of HCPCS codes is an important element for adjusters managing claim costs and quality. This process helps ensure … a clear view of service utilization, enabling better decision-making and resource allocation. Top 30 Specialty Solutions Items Here is a list of the top 30 specialty items that are typically …
Article

Five Initial Evaluation Issues That May Delay Return to Work

… This common phrase is especially true in establishing a positive relationship between an injured employee and the treating physician in a workers’ compensation case. A thorough … who are sometimes hesitant to share vital information with claim stakeholders for fear of patient confidentiality violations. Unless there are laws that say otherwise, workers’ comp … evaluation can effectively move a case forward by allowing the rehab team to identify areas of employment the individual is capable of physically performing during various points in his …
News Release

Mitchell Report Highlights Increase in Electric Vehicle Collision Claims

… —Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … the auto insurance and repair industries. “EV sales broke records in 2022 and the combination of high gas prices, government incentives and increased vehicle production helped drive consumer demand,” said Ryan Mandell, director of claims performance at Mitchell. “With more EVs on the road, there will naturally be more EV …
Article

Ask The Pharmacist: Traveling With a Controlled Substance Prescription Medication

… II controlled substance) that is intended to be taken as one tablet twice a day with a bottle of 60 tablets (a 30-day supply), it would be wise to bring only 14 of the 60 tablets on a seven-day trip (with a few extra tablets as a precaution). This way, if … be left without any medication for the remainder of the month and may potentially have less of an issue getting a replacement or early refill. Controlled substances, unlike non-controlled …
News Release

Mitchell Introduces New Commercial Truck Estimating Solution

… Insurers and repairers can now use Mitchell’s cloud-based technology for appraisals of collision-damaged passenger and specialty vehicles, motorcycles, and light-, medium- and … —Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … on the best-selling medium- and heavy-duty trucks. Mitchell also expanded its coverage of motorcycles, ATVs and RUVs, providing the market with an essential special lines appraisal …
Conference

Fix Network Canada National Conference 2024

… partners, suppliers, franchisees and other industry professionals. The event begins with an engaging expo, followed by days filled with keynote presentations, insightful panels and … solutions for estimating, calibrating and more can help support body shops in their delivery of proper, safe and efficient repairs. …
Author

Lisa Armstrong, BSN, CRRN, RN-BC, CCM

… CCM is a catastrophic case manager for Genex Services who utilizes her vast experience as an ICU and acute rehabilitation RN to help the most critically injured workers reach their … Cedar Crest College, Allentown, PA. In 2017, she was recognized with the prestigious Heart of Case Management Award for case management excellence. …
Conference

HD Repair Forum

… The HD Repair Forum is dedicated to serving those involved in the collision repair work of heavy- and medium-duty vehicles. The event focuses primarily on classes 4, 5, 6, 7, and 8, and … trailers, buses and delivery, emergency and recreational vehicles. Be sure to visit Mitchell, an Enlyte Company, at the event to learn more about our latest commercial vehicle appraisal …