News Release

COVID-19 Update

… that the ability to service our clients and the safety and well-being of our employees are our top priorities. Our business leaders have implemented business continuity plans specific to …
Article

Data Analytics in Insurance Claims Processing: Trends & Benefits

… solid foundation to setting up predictive modeling, there are a few key analytics trends that top-performing claims organizations are implementing across the industry today. … conducted, industry professionals said they believed predictive analytics was one of the top technologies that would have the greatest influence on the workers’ compensation industry in …
Article

Dashboard Cameras Go Beyond Recording the Road Ahead

… A small camera is mounted to an interior windshield, to the rear-view mirror or on top of the dashboard. It begins recording in a continuous loop when you start your car and … themselves to meet increasing demand. Cadillac’s new CT5 luxury sedan has a camera on top of the steering column to monitor driver awareness. The 2020 Hyundai Sonata has not one, but …
Article

Changing Workforce: What to Do Now Before Your Best Bodily Injury Claims Adjuster Retires

… technology platform can help insurance carriers capture the best practices from their top adjusters throughout the organization. This type of technology platform is set up based on … key elements about a claim and the injuries, a claim evaluation platform can capture what your top adjusters would do in each unique accident scenario and supply that to every user of the …
Article

ICW Group Reduces the Pain of Recovery with Surgery Concierge Service

… that warranted additional clinical oversight. “Ensuring positive patient outcomes is our top priority, and that means giving patients the freedom and space to heal,” says Granger. “It is … of many logistical burdens associated with their treatment so that they can focus on their top priorities: recovery and good health.” …
News Release

Genex receives 2018 Communicator Award for "Robocop: The Jeremy Romero Story"

… than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Ensuring Mitchell’s Cloud Transition Is Safe, Secure, and Stable for Our Customers

… to date, the past experience that has informed it, and what has been and will continue to be top of mind as we continue down this path. … measured approach to our transition to cloud, keeping our clients’ need for stability a top priority." We took a strategic, measured approach to the transition, and it served us well, … measured approach we’ve employed in the past, keeping our clients’ need for stability a top priority. …
Article

Utilization Review: Addressing the Issues

… multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and today we’re discussing issues in Utilization … and experience, their years of training, their years of practice, but then overlaying on top of that, evidence‑based medicine, looking at the scientific literature, looking at … multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and in part two of our discussion, Todd Andrew …
Article

Understanding HCPCS Codes as a Work Comp Adjuster

… a clear view of service utilization, enabling better decision-making and resource allocation. Top 30 Specialty Solutions Items Here is a list of the top 30 specialty items that are typically billed using HCPCS codes: …
Article

Honoring Those Who Drive Injured Employees’ Return to Work

… which runs in conjunction with National Case Management Week (Oct. 13-19), showcases the top four Enlyte case managers who have made the greatest impact on the injured and disabled … job duties to improve the lives of thousands of injured employees each year. We award the top cases from more than 2,000 case managers across the country. This includes field, …
Article

Taking a look at blue light

… shows. Many school-aged children are still in virtual classrooms too, at least part time. On top of all that, TVs are getting bigger and brighter, as are the screens of tablets and phones. … As a result, our eyes are getting weaker and less able to focus clearly on distant objects. On top of that, the rapidly refreshing images on LED screens can cause eye fatigue, especially in …
Article

The Black Lives Matter Movement Is Changing Us for the Better

… on the side of the road and wait for the storm to pass. As evidenced by USA Today’s report on top stocks thriving during the pandemic , the companies who continue taking risks and investing … like Lowe’s and Walmart change operating models at an extreme pace, while many of the nation’s top auto insurers took advantage of changes in driving habits and returned premiums to maintain …
Article

Vehicle Scanning for a Computer Network on Wheels

… a chart listing items needing recalibration after repair. Per Honda, “The chart at the top of the next column shows damage areas where driver assistive system components may be located … impacts cycle time. Overextended dealers are not typically focused on sublet scans as a top priority. Also, it’s expensive both in labor and sublet costs. Collision shops have even been …
Article

5 Ways to Double Your Productivity Gains from Referral Engine

… and only one tool has to be monitored versus individual portals.” —Casualty Claims Leader of Top 10 P&C Carrier   Download PDF …
News Release

Genex Case Management Operations Moving Forward in Texas

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Virtual Event

2020 mPower Virtual Conference

… the industry. Beyond Mitchell | Genex executive leadership, you’ll also hear from an array of top experts who’ll share insights on surviving and thriving in the current landscape, as well as …
Case Study

Raise a Hand

… the employer. Once on the case, she quickly scheduled the patient for an appointment with the top hand specialist in the area and secured a diagnosis of reflex sympathetic dystrophy (RSD). …
Podcast

Cool Tips for Beating the Heat at Work

… lawn and garden, those are the obvious industries that have direct heat exposure. And on top of being directly in the heat, they have a longer duration of exposure of the heat. Some may … I’m going to focus on the top two that are more severe in terms of putting an employee at risk for being exposed to heat, … to be producing more sweat. Being in that heat, your body’s working that much harder. So, on top of having the diuretic in your body, having the exposure to the heat, you’re more at risk for …
Article

Most Common Characteristics of High-Performing Third Party Claim Workflows

… possible set of tools at their disposal and leave them to process claims their way, the top-performing third party carriers take the time to focus on setting up their foundations in a … of the claims process. Below, we’ve included a checklist for all of the characteristics that a top-performing third party organization should possess, whether it’s your current program or one …
Article

Workers’ Comp Data: About 25% of COVID-19 Claims Have Associated Medical Costs

… COVID-19 Comp Claims This graph shows the top industries contributing to workers’ compensation claims in 2020, comparing claim volume … Public Administration). **The Transportation and Warehousing sector, while not one of the top contributors to claim volume, also experienced a 24% increase in claim volume in 2020.   …
Article

5 Ways to Use Visual Reporting Effectively to Improve Claim Outcomes

… trending upward that they might not have looked at otherwise. Many companies only look at the top-10 or top-20 procedure codes, but visual reports can give companies more insight into other procedure …
Article

A New Era of Performance Management

… are measured against all desirable targets and not one simple goal” as one of their top tips toward encouraging healthy competition 2 among employees. Another unique aspect of …
Article

Why Transparency in Healthcare is Important: FAIR Health Methodology

… majority of charges we will see in relation to the industry will be actual charge data as the top codes used represent approximately 150 of the approximate 10,000 Current Procedural …
Article

Getting Into Insurance? The Insurance Industry Outlook is Brighter than Ever

… of the American workforce as it compares to how our industry is positioned to attract the top tech and service-driven talent in the country. While the toll of COVID-19 has been tremendous … changes have helped our industry become even more appealing to American workers—including top talent in the graduating class of 2020. Although many organizations are carefully considering …
News Release

Cases of the Heart: 2018 Heart of Case Management Awards

… Wayne, PA, offices to celebrate 2018 Heart of Case Management (HCM) winners. Clockwise from top left: Delphia Frisch, COO, Theresa Martin, Field HCM winner, Jamie Kowalczyk, Schaumburg, IL, … than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Settling In: A Q-and-A with Mitchell’s General Manager of Auto Physical Damage, Debbie Day

… combine my domain expertise, with fresh ears—and that’s very important. Q: What is currently top of mind for Mitchell’s customers? … the most impactful insights I gained from speaking with our customers was that analytics are top of mind across the board. In the industry, both claims frequency and loss costs are dialing …
News Release

Mitchell Expands Canadian Alternate Parts Network with the Addition of New Suppliers

… access up-to-date information on vehicle parts availability, pricing and delivery from top suppliers Carcone’s Auto Recycling , JS Truckmart , Keystone Automotive Industries, Inc. , …
Article

Balanced Regulatory Environment: A Key Component to Unlocking the Value of Specialty Bill Review

… Key Issues in Top States …