Article

Specialty Solutions Spotlight: Ensure Effective Care for Injured Employees Affected by Extreme Heat

… Seat: Political Uncertainty Clouds Heat-Related Work Injury Measures,” extreme heat has become an increasingly prevalent hazard in the workplace. Understanding the implications of heat-related injuries is crucial for effective claims management and ensuring timely, … care for injured employees. Specialty Services Response to Rising Heat Injuries In the face of intensifying climate conditions, many heat-related injuries like heat stroke, exhaustion or …
Article

Mitchell Canadian Collision Summary: Q3 2017

… in Q3 2017, was $4,003 - a $178 decrease from Q3 2016. Factoring for development yields an anticipated increase to $4,042. Average Appraisal Values Severity Overall Collision Losses The … systems in Q3 2017 was $3,931, a $97 increase from Q3 2016. Factoring for development yields an anticipated increase to $3,972, which represents a $138 increase from Q3 2016. Collision … Average Appraisal Make-Up This chart compares the average appraisal make up as a percentage of dollars. These data points reflect an increase in parts and decrease in labor when comparing …
News Release

Caliber Signs Enterprise Agreement to License Mitchell Cloud Estimating at All Locations

… —Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … designed to better assist Caliber in monitoring center performance and meeting the needs of both insurers and policyholders. “Mitchell’s focus on innovation and support of proper and safe repairs are the perfect complement to Caliber’s purpose of Restoring the … Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of …
CE Webinar

Ergonomics

… According to the Bureau of Labor and Statistics, two million workers in America suffer from an ergonomic-related or musculoskeletal injury every year. Work-related musculoskeletal disorders are among the most frequently reported causes of lost or restricted work time. This course will provide an overview of why/when to use …
News Release

Colorado Governor Signs Opioid Prescribing Limits Legislation

… clinical practice measures for safer opioid prescribing. Colorado joins a growing number of states who are combating the opioid epidemic by imposing prescribing limits on the initial use of opioids for acute pain. The legislation amends the specific practice acts for podiatrists, … and veterinarians. For all listed practitioners the bill does the following:   Limits an initial opioid prescription to 7 days if the patient has not received an opioid prescription …
Virtual Event

Webcast: Workers’ Compensation Legislation Addressing Essential Workers Affected by COVID-19

… potential issues related to workers’ compensation. In this webinar, Mitchell Vice President of Government Affairs, Brian Allen, discusses the impact of COVID-19 on workers’ compensation from a regulatory and compliance perspective. Watch Now … is the increased risk for infection from COVID-19. According to the New York Times , as of April 3, 2020, one of every six New York Police Department officers is on sick leave and one …
Article

Four Essential Investments for Improved Collision Repair Efficiency

… What are the investments you can make in your repair shop to produce more in the same amount of time? David Stringfield, of Auto Masters Fleet Services Inc., weighed-in on his operational secrets for efficiency in an article by Ratchet+Wrench . “No matter how strong the rest of your operations are, if your … time by as much as 45 percent and cycle time by 14 percent. 2 Training and implementation of sales skills for appraisers can increase the percentage of estimates that convert to repair …
Article

The 5 Essentials Every Third Party Claim Workflow Needs

… Recent third party claim costs have risen significantly— from the start of 2018 through the end of 2020, average charge per claimant in Mitchell’s aggregated industry data has increased 53% for … accurate claim evaluations efficiently. Keeping up with the latest technologies or trends is an important way to stay relevant, remain competitive and enhance efficiencies, but if carriers … Want to Learn How You Can Establish The Fundamentals of Your Third Party Program? Talk to a Mitchell Expert > …
News Release

Kentucky Legislature Passes Workers' Comp Reform Legislation

… By Brian Allen, VP of Government Affairs … addresses the constitutionality questions raised by the court regarding disparate treatment of older workers receiving disability benefits and makes other significant changes to the … desk for signature. The Governor is expected to sign the bill. Based on the projected end of the session, the bill should become law on July 12, 2018 (90 days after the end of the …
White Paper

Thinking Beyond the Hospital: A Comprehensive Guide to Hospital Discharge Planning for Workers’ Compensation

… Without the appropriate care and support, numerous factors can be costly and complicate an injured employee's recovery. A well-planned hospital discharge is vital in preventing … further health decline and increased health care costs. Hospital discharge planning is an integral part of the transition to a facility or home. Between the injured employee, the injured employee’s … The importance of a planned hospital discharge Why care coordination and case management complement recovery How …
News Release

Genex’s Catastrophic Injury Management and Crisis Response Program Brings Together Two Leading Programs in Case Management Excellence

… Crisis Response programs are critical to addressing both the physical as well as mental needs of affected employees. The program combines the best of two industry-leading catastrophic care programs, Coventry and Genex, under their parent brand, Enlyte, to enable immediate response when critical events occur in the workplace. “An early advantage associated with the organizational alignment of Genex and Coventry is the …
Case Study

Experience Matters in Restoring Lives

… Prior to becoming a case manager, Kayla Payne had worked as an emergency department (ED) nurse in one of the busiest EDs in her state. As a catastrophic care case manager, she regularly is assigned … A 45-year old man working on a conveyer accidentally had his hand get stuck in an augur. The immense trauma he experienced was intensified by the tenuous process of safely releasing his hand from the machine—a 30-minute ordeal. Finally freed, the man was …
Podcast

Veterans Day Salute

…     In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager Nicole Hurley, RN, BSN, CDMS. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the United States Air …  I’m Tom Kerr. In this special Veterans Day edition of Inside Workers’ Comp, we talk to Genex case manager Nicole Hurley. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the United States Air …
Podcast

Return-to-work strategies for LGBTQ+ Injured Employees

… June is Pride Month, when we celebrate the extraordinary courage and contributions of the LGBTQ+ community and we reflect on the progress made in pursuit of equality, justice, and inclusion of all individuals. With that in mind, we thought this would be a good opportunity to revisit a … You and I talked about this topic seven years ago. How has the issue of health care disparities for LGBTQ+ individuals improved over that time? Are more health care …
News Release

Mitchell Launches Cloud-Native Guidewire Integration to Help Insurers Expedite Claims Processing

… Mitchell, a leader in the development of innovative auto physical damage technology solutions, today announced the availability of its cloud-native integration for Guidewire ClaimCenter . The new integration optimizes loss … are committed to providing our customers with industry-leading, cloud-first solutions built on an open platform,” said Olivier Baudoux, Senior Vice President of Global Product Strategy and …
News Release

Coventry and Acrometis Form Data-and-Technology Partnership to Drive Efficiency

… data-and-technology partnership between Coventry and Acrometis seeks to increase efficiency of claims adjusters by pinpointing bills that are unlikely to be compensable or that relate to … rarely performed in treating injured workers.  The collaboration brings to bear the power of Coventry’s bill-review expertise and Acrometis’ claimmanagement software, CLAIMExpert. The … probability of requiring adjuster review. The technology also provides in-depth messages so an adjuster can make more timely and informed decisions on those bills that are brought forward. …
Article

Specialty Solutions Spotlight: Hospital Discharge Planning in Workers’ Comp

… involving complex injuries. Without a well-defined strategy for a seamless transition home, an injured employee may face difficulties in self-care, transportation issues for appointments, … needs. Skilled in asking the right questions, the coordinator ensures the comprehensive needs of the injured employee are addressed. By serving as a single point of contact for all planning, the coordinator effectively manages the specific requirements …
Article

Mitchell Collision Repair Industry Data: Q3 2017

… last year. However, continued development suggests a final Q3 2017 average appraisal value of $3,043, which represents an increase over the same quarter last year. Average Appraisal Values Comprehensive Losses In Q3 … technology to deliver innovative solutions to market faster than ever, to solve the needs of the estimators of today and tomorrow. Using Mitchell’s proprietary technology, this app … periods. Factoring for development yields an anticipated Q3 2017 adjusted appraisal value of $ 2,821, a $42 increase in average severity over Q3 2016. Average Appraisal Values Collision …
News Release

Mitchell Issues Third Quarter 2018 Industry Trends Report

… —Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and … Repair industries, today released its Industry Trends Report (ITR) for the third quarter of 2018. Mitchell provides insights in the report into three industry trends: the … changing nature of insurance risk in the Age of Automation, the importance of creating an outstanding blueprint for a proper and safe automotive repair, and how having a comprehensive …
Article

Empowering SSDI and SSI Beneficiaries: Ticket to Work Program

… looking for. View our informative video featuring Alyssa Tease, Ticket To Work Specialist, for an overview of the Ticket to Work program. Discover an explanation of the program, its benefits, and how it can be customized to align with your unique work and …
Conference

CARSTAR National Conference

… The CARSTAR National Conference 2022 is an event hosted by North America’s largest premier network of independently owned and operated collision repair facilities. Coming back in person for the … for this iconic event. Be sure to check out Mitchell, an Enlyte Company, at booth #125 for all of our latest collision repair technology solutions designed to manage everything from estimating …
Article

How Technology and Data Can Enhance Medical Management

… review specifically—has historically been handled manually, and tends to require a great deal of administrative oversight and dependencies on the adjuster. The limitations of manual processing often result in delayed utilization review decisions delivered to the injured worker at the other end of the claim. These manual processes can create task-oriented environments that are cumbersome, … by enhancing the medical management process. For example, utilization review can require a lot of administrative oversight and consists of many repetitive tasks. Technology tools could be …
Podcast

Cool Tips for Beating the Heat at Work

… creates some real issues for employees across the U.S. In fact, WCRI reports the probability of work-related accidents increases 5% to 6% when temperatures rise above 90 degrees. To talk … about this issue in more detail, I’ve invited Melissa Martinez, clinical operations manager, of Enlyte’s ClinicalCare24 program , to discuss how the heat is affecting workers’ comp cases. … : Hi, Tom. thanks for inviting me. It’s great to be a part of this show. …
Article

How Pharmacy Management Drives Better Claims Outcomes

… What is the total potential impact of Pharmacy Benefit Management (PBM) within a workers’ compensation claim lifecycle? … This is the final article in a series of three. To read the first article, please click here . To catch up on the second article, … his workers’ compensation story. When last we discussed Andrew , he was back at home following an injury earlier in the day. He visited the ER, where he was prescribed a non-steroidal …
Article

Partnering to Transform the Claims Journey

… agree that they’re better together than apart. When it comes to business, the same can be said of great partners. Through shared vision and collaboration, successful partnerships have the … customers, meet market needs and spark long-lasting transformation with the introduction of new, innovative solutions. Like any other market, the automotive insurance sector is dependent … Today’s savvy consumers expect a seamless, easy-to-navigate experience —from First Notice of Loss (FNOL) to settlement. And to deliver that experience, carriers cannot go it alone. …
Article

Learn More About What It Takes To Achieve URAC Accreditation

… Genex Services is a leader in utilization review (UR) and has an advanced position to meet the requirements of California Senate Bill 1160, particularly the accreditation mandate. The administrative director of the program will implement a process to select the independent, nonprofit organization that … Genex: Ahead of the Game … accreditation, Genex went through an in-depth and rigorous evaluation process that consisted of: …
Article

2021 Workers’ Comp Predictions: COVID-19 Effects, Automation and More

… In 2020, the workers’ compensation industry has faced no shortage of challenges—treatment gaps, delays in elective surgeries, the shift to work-from-home, an onslaught of emergency regulations and more. Now, as we look ahead to the new year, Mitchell, Genex and … One of the major issues the workers’ compensation industry has faced during the pandemic is access to care. Across the country, hospitals, medical offices and other sites of service limited or delayed elective surgeries and treatments , leaving gaps in care for many …
Article

Specialty Solutions Spotlight: What to Look for in a Home Health Program

… What factors should I consider when evaluating the effectiveness of a home health program? Home health services play a vital role in aiding the recovery of injured employees who cannot independently care for themselves or need ongoing medical … effective approach to home health care for optimal recovery. When evaluating the effectiveness of your home health services program, ask these four questions: …