In the News

The Mental Side of an Injured Worker’s Recovery
Article

Five Qualities of an Effective Business Workflow Solution

… needs. Businesses shouldn’t be limited to a “one size fits all” model. A workflow, or a set of business processes that work together, should be customizable so each business can create a … workflow more closely aligns with the company’s internal guidelines and goals. A large part of having a customizable workflow solution is being able to update it quickly and easily. This includes being able to update business rules within the rules engine in an efficient manner. A rules engine is not as valuable if a company has to contact an external …
Article

Plugged-In: EV Collision Insights Q2 2025

… vehicles (BEVs) fell for the first time in the U.S.—dropping to 2.92% last quarter, a decrease of 7%. This decline coincided with a 6.3% reduction in new BEV purchases compared to Q2 2024 … tax incentives are set to expire in September while discounts for electrified options reached an all-time high of nearly $8,500 per automobile by the end of the quarter. In addition, General … by the end of 2026. The company also began mass production of 2170 cells at a second North American facility with the goal of establishing annual production capacity of nearly 32 GWh in …
Case Study

2021 Telephonic Heart of Case Management Award Winners

… video and read the cases to learn how Telephonic Case Managers make a difference. The Heart of Case Management Award is a national program recognizing case managers who are highly regarded for transcending beyond their traditional job duties to improve the lives of thousands of injured employees.   … the MRI order. She forwarded it to the adjuster while assertively communicating the sense of urgency with support provided by ODG. The MRI was approved and the results confirmed …
Article

Specialty Solutions Spotlight: Cut Delays and Rework With Early DME Coordination

… and timelines. You gain access to a broad, credentialed provider network, flexible rental or purchase options and clinical oversight that keeps delivery reliable and cost-effective.  When To … training and support. You keep the claim on schedule and reduce the back-and-forth.  Here’s an example of how coordinator involvement streamlines challenging orders: A brand-only  TENS unit is ordered …
Author

Richard Leonardo

… Richard Leonardo is senior vice president of IME and Specialty Services. He joined Genex in 2019 and is a highly experienced executive with … CEO of Ascential Care Partners and also held senior leadership positions at FairPay Solutions, Express Scripts and Healthcare Solutions. He began his managed care career with FairPay where he … automating the specialty review process which led to significant profitable growth and an eventual sale to Mitchell International. Location Dallas, TX Area of expertise Independent …
Article

StateWatch: Winter 2018

… National Council of Insurance Legislators … Model Act on Workers’ Compensation Repackaged Pharmaceutical Reimbursement Rates. A draft of the model law addresses repackaged drugs dispensed by physicians, saying that “a repackaged … For states with a fee schedule, maximum reimbursement under the model law would be the lesser of the fee schedule amount of the underlying or original manufacturer’s NDC, or the contract rate …
Article

StateWatch: Winter 2018

… National Council of Insurance Legislators … Model Act on Workers’ Compensation Repackaged Pharmaceutical Reimbursement Rates. A draft of the model law addresses repackaged drugs dispensed by physicians, saying that “a repackaged … For states with a fee schedule, maximum reimbursement under the model law would be the lesser of the fee schedule amount of the underlying or original manufacturer’s NDC, or the contract rate …
Article

Field Case Management in the Face of COVID-19

… As Americans practice social distancing to prevent further spread of COVID-19, it is important injured employees safely continue to receive the services they need … Genex continues to provide field case management services in a way that prevents the spread of COVID-19 and supports the health of your injured employees and our case managers alike. Our services, including case management, are considered an essential business as it relates to Insurance and Healthcare Services and meets criteria for …
Article

Workers’ Comp Data: About 25% of COVID-19 Claims Have Associated Medical Costs

… due to the COVID-19 pandemic, including major changes in the frequency, type and source of reported claims. Last summer, Mitchell published a report that showcased some of these changes through the first half of the year. Now that the year has come to a close, we took a closer look at Mitchell’s workers’ … from January 1, 2020 through December 31, 2020, a few major trends stand out: Only one-quarter of all COVID-19-related workers’ compensation claims in 2020 incurred medical costs; the other …
News Release

Evzio Naloxone Auto-Injectors Discontinued

… Kaleo, the makers of Evzio, have recently discontinued the production of the Evzio naloxone auto-injector and its … marketing statuses. The FDA approved Evzio auto-injector to temporarily reverse the effects of an opioid overdose . The drug is designed to be administered outside of the healthcare setting by … is unknown; however, the existing product will remain in pharmacies and Kaleo did not express concerns regarding continued use of the product through the expiration date. Mitchell …
Article

Delivering The Most-Favored Nation Prescription Drug Pricing to American Patients

…     On May 12, the White House issued an executive order seeking to get most favored nation prescription drug pricing for American patients.  If you look at what we paid for a brand drug in the United States, versus … for those drugs—except for Germany, they are all paying less than the United States for most of those drugs. Even at our negotiated rate, it's not a great deal. What President Trump wants to …
News Release

Mitchell Selected as the Preferred North American Technology Provider of Vale’s Paintless Dent Repair (PDR) Technician Certification Program

… Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … announced that Dented Paintless Repairs, Inc . named it the preferred technology provider of the Vale PDR Technician Certification Program in Canada. This designation—combined with … said Jack Rozint, senior vice president of repair sales at Mitchell. “As the preferred North American technology provider of Vale’s PDR technician certification program, we can support PDR …
Article

Workers’ Comp Data: Restaurant and Hospitality, Educational Services Industries Still Experiencing Low Volume of Workers’ Comp Claims

… identify how claim trends have changed over the past year and a half.  Below, we’ve shared our top takeaways based on our analysis. This report includes claim data through June 30, 2021. … While some industry sectors, like healthcare and retail trade, are showing signs of returning to—and in some cases exceeding—normal levels of workers’ compensation claim volume, the accommodation and food services industry is still …
Article

The Importance of Hospital Discharge Planning in Workers’ Compensation

… Hospital discharge planning is an integral part of the transition to a different facility or home. Without the appropriate care … preventing re-admission, further health decline and increased health care costs. In part one of our three-part series, we will delve into: Common workers’ compensation injuries that result … Finally, when evaluating the effectiveness of your hospital discharge planning program, ask these five questions: …
Article

The Importance of Hospital Discharge Planning in Workers’ Compensation

… Hospital discharge planning is an integral part of the transition to a different facility or home. Without the appropriate care … preventing re-admission, further health decline and increased health care costs. In part one of our three-part series, we will delve into: Common workers’ compensation injuries that result … Finally, when evaluating the effectiveness of your hospital discharge planning program, ask these five questions: …
News Release

Enlyte Announces Winners of 2023 Heart of Case Management Awards

… pharmacy benefit management (PBM) and disability management, has announced the winners of the 2023 Heart of Case Management Awards, a prestigious honor recognizing four individuals nominated by their … across the country. The national program recognizes four case managers of Genex Services, an Enlyte company, who have made the greatest impact on the injured employees they served, and … which maintained a simple lifestyle, with limited electricity at home and restricted use of modern technology. Aside from his job with the building company, he was married with four …
Podcast

An MVP Approach

… Light-duty options for injured temp staffing employees When most people think of light-duty return to work, staffing agency employees are often not considered. That changed when Kathleen Peck, director of risk management, developed a unique program at MVP Staffing . Her efforts were recently … Personal Staffing Group as a consultant. I was retained because their legacy claims were out of control. They weren't being managed by the carriers, they weren't, frankly, being managed well …
Article

New Hazards and Opportunities for Insurers in the Internet of Things

… Insurance Risk in the Age of Automation … According to the famous futurist Ray Kurzweil, “we won’t experience 100 years of progress in the 21 st century—it will be more like 20,000 years of progress.” We are at an incredibly important moment in time—one that I believe historians will look back on as a … The Internet of Things Offers New Risks and Opportunities … One of the most powerful drivers behind the changing nature of risk is the Internet of Things (IoT). …
Article

ABCs of the ADAAA: Are You Compliant?

… Act, they may not be as clear on their responsibilities under the ADA Amendments Act of 2008. Known as the ADAAA, the amendment significantly changed the definition of “disability” under the act. To gain a better understanding of the ADAAA, I’m joined today by Kevin Ufier, National Director of Disability & Absence Services … Yeah, the original Americans with Disability Act had a lot of involvement with physical access to the workplace. The whole idea of the ADA is to make sure …
Article

January 2018 Used Vehicle Market Conditions

… Tom Kontos, Executive Vice-President, ADESA Analytical Services. ADESA is a leading provider of wholesale used vehicle auctions and ancillary remarketing services. As part of the KAR Auction Services family, ADESA works in collaboration with its sister company, … Auctions, a leading salvage auto auction company, to provide insights, trends and highlights of the entire automotive auction industry. … Wholesale used vehicle prices started the year in the pattern that characterized much of 2017 in the months prior to hurricane season. Namely, car prices tended to fall while truck …
Article

COVID-19 Ripple Effect on Auto Insurance Market

… After months of sheltering in place, it should come as no surprise that claims volumes are down. COVID-19 has … and has produced ripple effects in the auto insurance market that are influencing many aspects of the claims ecosystem—from the global supply chain to workflows to the car parc itself. So what … lifted and business restrictions eased, most analysts predict there is likely to be a subset of the population that still works from home—at least for a portion of the workweek. This may …
News Release

Mitchell and asTech® Introduce Integrated Solution for OEM Scanning

… Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … with asTech-powered diagnostic tools while accessing scan reports, invoices and a full suite of repair management technologies from within the Mitchell platform. The integration of the … for insurance carriers and vehicle owners. “We are honored to work with Mitchell, a top North American provider of automotive claims and collision repair solutions,” said Cris …
News Release

Enlyte Honored with Two Stevie® Awards at 2023 American Business Awards®

… Enlyte has been recognized by the American Business Association with two prestigious awards for its achievements in merging three leading companies into one brand as well as its efforts in developing an industry trends report. Enlyte won a Gold Stevie® Award for Best E-Book and a Bronze Stevie® Award for Achievement in Management as part of the 21st Annual American Business Awards® (ABAs). The ABAs are the country’s premier business …
Article

EV vs. ICE: The Impact on Collision Repair

… Global electric vehicle (EV) sales have grown steadily in recent years— from 0.6% of new cars sold in 2015 to 2.5% in 2019 . With 100 electrified models expected to hit showrooms … In fact, Boston Consulting Group predicts that electric and plug-in hybrid (PHEV) models will account for a third of the market by 2025 and, by 2030, surpass ICE vehicle purchases entirely. This seems even more … When evaluating EVs and ICE-powered cars across all model years and methods of inspection, 2020 Mitchell data shows that EV estimates include diagnostic scanning 49.57% of …
Case Study

Heart of Case Management Awards 2020

… injured employees regain function and return to work in a timely manner. Such successful acts of perseverance resonated in each nomination received for the 5th annual Heart of Case Management Awards and the four winning cases selected for this year’s honors reflect the best of these individual acts of excellence. The Genex Heart of Case Management Award recognizes four … stuck in an augur. The immense trauma he experienced was intensified by the tenuous process of safely releasing his hand from the machine — a 30-minute ordeal. Finally freed, the man was …
Article

Taking Charge: How EVs are Impacting Auto Insurance and Collision Repair

… Electric vehicles are making the transition from novelty to necessity. In Q1 2022, sales of new model mild hybrids (MHEVs), plug-in hybrids (PHEVs) and full battery electric vehicles (BEVs) reached an all-time high . In fact, overall EV sales volume increased by nearly 75,000 units while, at … Program (ZEVIP) is having a similar effect. As EVs become a larger segment of the North American car parc, the automotive insurance industry is bracing for the impact. With the increase …
News Release

FDA Approves Veklury (Remdesivir) for Treatment of Hospitalized COVID-19 Patients

… 22, 2020, the Food and Drug Administration (FDA) approved the first medication for treatment of COVID-19 patients requiring hospitalization. Veklury (remdesivir) is approved for use in … care settings that can provide acute care equivalent to inpatient hospital care. Veklury is an antiviral drug and showed efficacy in three clinical trials in treating patients hospitalized with COVID-19. The American College of Occupational and Environmental Medicine (ACOEM) recommends remdesivir only …