Podcast

Peter Rousmaniere Part 2: Trends and Advice for Comp

… We’re back with the second part of our exclusive interview with Peter Rousmaniere in which he discusses how current trends will impact the future of the industry and gives us a preview of what he plans to do next after his retirement from workers’ comp. Here’s part 2. For Part 1 of … ones are where the response to a problem is very confused, very slow in coming and full of controversy. And I would say the one that most hits at that those categories is mental trauma, …
Article

The Importance of Automotive Diagnostics in Collision Repair

… This option is time-consuming and delays delivery of the car to the customer, killing cycle time. … Call the mobile guy with the van full of tools: 2 … Use an aftermarket tool: … not compensate for many scans, especially aftermarket scan tools—because there is no proof of the scan diagnostics. Where Do We Go From Here? Industry experts like Mike Anderson are … complete repair services to their customers, reduce cycle time and be compensated by insurers, an affordable in-house scan tool specifically designed and developed for collision repair shops …
Article

Six Legislative and Regulatory Changes and Trends Impacting the Insurance Industry

… have “boots on the ground” and are looking forward to another exciting year. 1. The Role of AAPAN The American Association of Payers, Administrators, and Networks ( AAPAN ) plays a pivotal role in … led to the allowance of remote supervision, referred to as general supervision. This change is an extension of the trend that emerged during the COVID-19 pandemic in the telemedicine space. 4. …
Article

Growth in Special Materials and Its Impact on Estimating

… at the NACE and SEMA shows this past year, I was truly amazed to see their increasing use of special materials and construction techniques. I saw General Motors had the Cadillac CT6 cut-away at NACE, while at SEMA, they displayed a Chevy Bolt body shell, highlighting all of the materials, rivet styles, glues, and more. Audi was well represented, displaying a 2017 Q7 … the claims impact all of these new special materials are going to have on claims severity. And an equally interesting question is how will appraisers and body technicians address repairing …
Article

Specialty Solutions Spotlight: The Significance of Tesla in MRI

… What does tesla signify in the context of an MRI scan? Magnetic resonance imaging (MRI) is effective for visualizing injuries involving … cranial, and soft tissues, among others. MRIs are often used to diagnose aneurysms, disorders of the eye and inner ear, spinal cord disorders, anterior cruciate ligament (ACL) and meniscal …
News Release

The Impact of Rutledge v PCMA on Workers' Compensation

… Arkansas Act 900 regulating pharmacy benefit managers (PBMs). The ruling upholds the ability of individual states to regulate PBMs. However, because Arkansas does not include workers' … Background of the Lawsuit … will therefore remain in effect. In its ruling, the Court noted that the provisions of Act 900 do not have “a connection with or reference to” an ERISA plan. The Court further noted that Act 900 does not have an impermissible connection …
Article

The More You Know: Health Care Literacy’s Impact on Return to Work

… fact, health care literacy is a major problem in the United States, with the U.S. Department of Health and Human Services reporting 1 in 3 adults has a basic or below basic level understanding of health information. In this edition of Enlyte Executive Insights, Genex’s Helen Froehlich, SVP, Utilization Management, addresses … How important is health care literacy? A Genex Services patient education study found 97% of injured employees reported patient education as one of the most important factors in their …
Article

Federal Regulatory and Legislative Trends Affecting Property & Casualty

… People having a discussion at an Enlyte Conference … There is a lot of activity at the federal level in congress on cannabis. The House passed the MORE Act on April … Telemedicine is probably one of the few industries that benefitted from the pandemic. It went from a footnote to front page … including the HHS, the Healthcare Information and Management Systems Society (HIMSS), The American Telemedicine Association (ATA) and the Consumer Technology Association (CTA), to name a …
Article

Average Length of Rental for Repairable Vehicles: Q2 2018

… President Collision Industry Relations and Sales at Enterprise Rent-A-Car. Dan has 23 years of experience with Enterprise working within the collision repair industry. Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … or by contacting Dan Friedman at Daniel.Friedman@ehi.com.   U.S. Average Length of Rental by State … U.S. Length of Rental—Q2 2018 …
Article

A virtual silver lining: the pandemic’s boost to telemedicine

… While some of the pandemic-induced restrictions on everyday life will eventually recede along with the virus, some changes are likely to linger. More of us will keep working from home. We’ll likely continue washing our hands more frequently, and … with its scrapes and sprains and burns and rashes. Telemedicine was pushed to the forefront as an alternative for many types of visits, where doctors and patients could confer safely. But for …
CE Webinar

Nurse Triage: Establishing Trust at the Time of Injury

… This session examines the support nurse triage can provide to an injured worker and the role employers and carriers play in building trust at a vulnerable time when an injured worker can easily veer off course. …
Article

Channeling Your Inner Resilience to Foster Return to Work and Productivity

… ahead, and even celebrates the occasional “win.” This motivation to push forward in the face of adversity can be identified as resilience, the ability to adapt to life's misfortunes and setbacks. Resilience is an “inner strength” that helps us bounce back after stressful situations. It's how we face … we derive from events, experiences, beliefs, and values. In an article published by the American Psychological Association, it is stated that resilience isn’t necessarily a personality …
Article

A Deeper Look at Utilizing Generic Drugs in Workers’ Comp

… According to JAMA , the Journal of the American Medical Association, during a ten-year period branded pharmaceutical products in … with satisfactory results from preclinical research, the first step taken is typically to file an Investigational New Drug (IND) application with the Food and Drug Administration (FDA) to set … report these brand only migraine medications are driving this treatment category into the top ten therapeutic classes by spend for the first time. These drugs have an average wholesale …
Article

Average Length of Rental for Repairable Vehicles: Q1 2019

… President Collision Industry Relations and Sales at Enterprise Rent-A-Car. Dan has 23 years of experience with Enterprise working within the collision repair industry. Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … at armsautosuite.com or by contacting Dan Friedman at Daniel.Friedman@ehi.com. U.S. Length of Rental by State …
Podcast

Providing a Lifeline to Flood Victims

… Lisa Dykhoff travels 700 miles to help those affected by Oklahoma natural disaster As most of us watch the devastating record flooding along the Arkansas River play out on newscasts, Red … Lisa Dykhoff, RN, MSN, CCM, are onsite in Oklahoma and other affected states, helping hundreds of residents impacted by the disaster.  As a Red Cross medical volunteer, Dykoff took time off … victims left homeless by the historic flooding. We recently caught up with Dykoff — who’s been an RN for 30 years, including the last 18 as a Genex case manager — to give us an assessment of …
Article

Average Length of Rental for Repairable Vehicles: Q2 2022

… U.S. Length of Rental—Q2 2022 … The 2nd quarter of 2022 saw average Length of Rental (LOR) for collision replacement-related rentals at 17.7 days, a 4.5-day increase from the 2nd quarter of 2021. This represents a decrease of half a day from the 1st quarter of 2022 when average LOR … 22.1 days, which is also the highest year-over-year increase (7.0). Louisiana recorded an LOR of 21.9 days; Rhode Island was third highest at 21.0 days, followed by Oklahoma (20.7) and …
Article

Average Length of Rental for Repairable Vehicles: Q4 2018

… President Collision Industry Relations and Sales at Enterprise Rent-A-Car. Dan has 23 years of experience with Enterprise working within the collision repair industry. Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … at armsautosuite.com or by contacting Dan Friedman at Daniel.Friedman@ehi.com. U.S. Length of Rental by State   U.S. Length of Rental by State …
Article

The Value of Maintaining Provider Data Accuracy

… Coventry understands the value of maintaining accurate provider data; therefore, Coventry is taking aggressive action to ensure … that ensures all network providers are verified on a regular basis. In addition to reviews of a provider’s credentials during contracting, providers are recredentialed every three years. … accuracy?  Coventry's Network Operations department maintains the accuracy and consistency of information across all provider applications, including Internet applications, channeling …
Article

Average Length of Rental for Repairable Vehicles: Q3 2016

… Continuing a recent trend, U.S. Length of Rental (LOR) increased by .5 days in the third quarter versus the same period the previous year (11.4 to 11.9) powered by a surge in claims frequency and an escalation of complex repairs. The regional results are very similar to those from the second quarter with … and moving to 9.1 days. In each state and region, there is a significant delta between the top and bottom quartiles which indicates the opportunity for shops to drive results by focusing …
Article

CMS Releases Version 2.8 of WCMSA Reference Guide

… (the Guide).  On October 1, 2018 CMS released their latest update, Version 2.8. Version 2.8 of the Guide includes the following updates: … I. Information about the discontinuance of all Social Security Number (SSN)-based Medicare identifiers  … (MBI)-based card to each Medicare beneficiary by April 2019.  As required by Section 501 of the Medicare Access and CHIP (Children’s Health Insurance Program) Reauthorization Act (MACRA) …
Article

Advanced Technologies Reduce Complexity and Restore Lives

… The renowned futurist Ray Kurzweil once said, “We won’t experience 100 years of progress in the 21st century—it will be more like 20,000 years of progress.” He is not alone in his thinking. By all accounts, we live in a time of … it’s also helping insurers as they go about the business of restoring people’s lives after an accident or injury. … our cars significantly more complex and difficult to repair. Simply put, the U.S. Department of Labor states that in 1965, an automotive repair technician needed to understand more than …
Article

Average Length of Rental for Repairable Vehicles: Q4 2020

… LOR summary is produced by Enterprise Rent-A-Car . Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … and online reservations. More information is available at armsautosuite.com . U.S. Length of Rental by State Excludes total losses. … U.S. Length of Rental—Q4 2020 … by state and vehicle condition to determine any significant increases or decreases in Length of Rental (LOR). Historically, LOR starts an upward trend in October that peaks in January. “Our …
Article

Information is the Key to Proper & Safe Vehicle Repair

… This ruling may well have represented a watershed moment for our industry and presented an opportunity for every party in the collision repair ecosystem—OEM, insurance company, … with our customers and Mitchell Advisory Council members, I know proper and safe repairs are top of mind. And as a general manager of an organization that serves as an active participant in this … specialized and complex. There are more that 263 million vehicles on the road in the U.S. as of 2015, the last year for which numbers are available, and the definition of what constitutes …
Article

PBMs: Integrated Solutions for Opioid Management in the Overall Claims Management Process

… The opioid crisis has been top of mind for workers’ compensation leaders and claims managers for many years. Last year, the … to heroin was that heroin is cheaper and easier to obtain than prescription opioids. As an industry, workers’ compensation has responded to the opioid prescription epidemic. State … Given the national focus, guidelines and legislation as well as the general scale of the epidemic—it is imperative that claims organizations continue to have a focus on opioid …
Blog

Workers’ Compensation – A plus for providers who participate

…   Most discussions about the state of U.S. health care quickly lead to a simple but grim diagnosis: The system is broken. The … between caregiver and patient. 7 Data analytics, including artificial intelligence, is making an impact on priorities and decisions in the system. 8 There is another element of care delivery … prioritize both efficacy and efficiency. The best clinicians can more easily rise to the top of the stack thanks to deeper insights into patient trajectories. In the emerging scenarios, …
Article

Average Length of Rental for Repairable Vehicles: Q2 2019

… President Collision Industry Relations and Sales at Enterprise Rent-A-Car. Dan has 23 years of experience with Enterprise working within the collision repair industry. Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … at armsautosuite.com or by contacting Dan Friedman at Daniel.Friedman@ehi.com. U.S. Length of Rental by State …
Article

Average Length of Rental for Repairable Vehicles: Q2 2020

… LOR summary is produced by Enterprise Rent-A-Car . Through its ARMS® Automotive Suite of Products, Enterprise provides collision repair facilities with free cycle time reporting with … and online reservations. More information is available at armsautosuite.com . U.S. Length of Rental by State Data excludes total losses. … U.S. Length of Rental—Q2 2020 … months have been interesting, to say the least, so it comes as no surprise that average Length of Rental (LOR) in the U.S. during Q2 of 2020 should follow suit. In April, Enterprise analyzed …
Article

Survey Results: The Future of Technology in Workers’ Compensation

… new technologies. However, as we start 2018, it is clear that technology is going to play an even bigger role in our market than ever. In fact, with rising health care costs, changing … technologies . The good news is that many in the industry are thinking similarly. At the end of 2017, we collaborated with Risk & Insurance magazine to survey its readers about this very topic. The results were promising. 35% of survey respondents said their organization either has adopted or is very likely to adopt …