Article

From Reactive to Proactive: How to Leverage Data to Capture Savings

… if they always are having to bend down to pick up towels, why not put the towels at the top of the cart and then they don't have to bend over. Little changes like that can make a big … We've got all of this data sitting out there in structured databases and then layering on top of the unstructured data, the medical records, the notes, etc. Conversational business …
Article

Out-of-Network Dispensing Channels and Their Unique Challenges

… series to the retail. We see a shift in the trends where topicals actually bubble up to the top spot by cost. They made up about 19% of the cost in 2023, but the and so they were in that … managed data that we covered in part 1 of our drug trend analysis, it has opioids in that top spot by cost ranking. Topicals as a percentage of total script volume was up slightly in 2023 …
Article

A Deeper Look at Utilizing Generic Drugs in Workers’ Comp

… report these brand only migraine medications are driving this treatment category into the top ten therapeutic classes by spend for the first time. These drugs have an average wholesale …
Article

Medical Inflation: Effects for First Party Auto Casualty Claims

… years. In 1960, healthcare made up just 5% of United States GDP, compared to 20% in 2020. On top of that, general inflation experienced the most dramatic increase in 40 years in February …
Article

5 Steps to Prepare for a Successful Post-COVID Future

… Efficiency is one of the top challenges workers’ compensation and auto casualty claim professionals have struggled with …
Article

The Shift in Mobility Patterns

… Twenty percent of those surveyed stated that sustainability concerns were one of the top three reasons for their interest in hybrids and EVs and 19% cited recent air quality …
News Release

Genex Patient Satisfaction Survey Reveals Five Factors That Matter Most to Injured Employees

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Blog

Overview of the 2019 Texas Department of Insurance Workers’ Compensation Network Report Card

… over $12K per claim 1 .  Texas was leading the nation in utilization for nine of the ten top diagnostic groups. Return-to-work rates were running in the low 60 th percentile and injured …
News Release

Celebrating the Life Changers - 2019 Heart of Case Management Awards

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Improving Date of Injury Outcomes with Pharmacy Management

… will be a whirlwind for Andrew and his family. The stress and pain of the situation will be top of mind as they receive doctors’ evaluations, medical equipment and prescriptions. As Andrew …
Podcast

Medication Safety: How Do We Solve the Problem?

… multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and in part two of our discussion, Ron Skrocki, …
News Release

Genex Case Managers' Survey Delivers Strategies to Avoid Claim Pitfalls

… proper management. However, a few stood out as the leading risks.  Here are some of the top pitfalls and summary responses on how to avoid them. …
Article

Average Length of Rental for Repairable Vehicles: Q4 2022
Article

Workers' Compensation Pharmacy Legislative and Regulatory End of Year Recap

… compensation pharmacy programs. For pharmacy benefit management (PBM) roles, staying on top of these changes is critical for compliance and operational efficiency. Below is a recap of …
Article

After a Difficult Couple of Years, Making Workers’ Comp ‘Easy’ is Good for Everyone

… providing simple technology an adjuster can use at the start of a claim, he is able to see the top in-network doctors who can help an injured worker. The adjuster, newly notified of an injury, …
Article

Looking Ahead: 2020 Workers’ Compensation Predictions

… the discussion out of the states and onto the national stage. Health care is also one of the top issues for voters and changes in the health care marketplace could trickle into the workers’ …
Article

2018 Recap and 2019 Predictions: P&C Regulatory and Legislative Changes

… to opioid prescribing limits. As the new year approaches, Mitchell takes a look back at 2018’s top trends and industry issues and projects what to watch for with 2019 predictions. …
Article

Information is the Key to Proper & Safe Vehicle Repair

… with our customers and Mitchell Advisory Council members, I know proper and safe repairs are top of mind. And as a general manager of an organization that serves as an active participant in …
Article

Artificial Intelligence Gets Real: Three Ways AI Is Making Inroads in P&C Insurance Claims

… named AI a top strategic trend for 2017, and according to a recent study by …
Article

PBMs: Integrated Solutions for Opioid Management in the Overall Claims Management Process

… The opioid crisis has been top of mind for workers’ compensation leaders and claims managers for many years. Last year, the …
Blog

Managing Catastrophic Cases: Best RTW Strategies for the Worst Workplace Injuries

… values on them, and it's really important for the employer and the carrier to be on top of them so they can be managing to their financial needs in the case. Another consideration …
News Release

Enlyte Celebrates Eight Winners of the 10th Annual Heart of Case Management Award

… providing education and emotional support, while expediting authorizations, scheduling with top specialists and coordinating transportation. With her persistence, the employee reached MMI, …
Podcast

Pulsing Recovery: Bone Growth Stimulation's Impact on Comp

… So, yes, these devices are placed externally on top of the fracture site. Then, electrical pulses or ultrasound signals are sent to the fracture …
Article

Applications of Predictive Analytics in Workers’ Compensation

… and reserving and intelligent decisioning (35%) and adjuster guidance (23.5%) came out on top. applications predictive analytics The results convey that claim triage, severity or …
Article

Applications of Predictive Analytics in Workers’ Compensation

… and reserving and intelligent decisioning (35%) and adjuster guidance (23.5%) came out on top. applications predictive analytics The results convey that claim triage, severity or …
News Release

Holding the Frontline During COVID-19: 2020 Heart of Case Management Awards

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

5 Steps to an Optimized Third Party Liability Claim Workflow

… platform that runs on a data model that is created based on the best practices of your top adjusters can help to achieve these goals. For example, a platform can help you to …
Podcast

Clinical and Pharmaceutical Best Practices for PTSD

… will be making the annual trek to Orlando, FL, for the WCI conference. A topic that will be top of mind for attendees is how to best treat employee mental health issues resulting from … disorders. Is the patient also dealing with depression or anxiety as another condition on top of their PTSD? And then, return‑to‑work concerns and how we manage through those on some of …