Mitchell | Genex | Coventry

Workers' Comp Blog

Pharmacy Nurse – When specialized attention is what’s needed

November 25, 2019

Workers’ comp pharmacy costs represent approximately 18% of total medical spend. That translates to $5 billion in pharmacy spend nationwide.1 Most employers and payors utilize Pharmacy Benefit Managers (PBMs) which offer an excellent line of defense in managing these ever-increasing pharmacy costs. But PBMs, by design, only manage the pharmacy related aspects of a claim. What if you could extend the reach of your PBM by combining it with the knowledge, care and one-on-one delivery model used in case management? With a pharmacy nurse, you can.

Workers' Comp Blog

Spread the Kids’ Chance Mission

November 11, 2019

November 11-15, 2019 is Kids’ Chance Awareness week. It’s a time to highlight and raise awareness of this ever-growing organization that provides educational opportunities and scholarships for children affected by workplace injuries. Coventry is a proud supporter of Kids’ Chance of America and actively participates with many of the organization’s state chapters. Earlier this year we created a first of its kind Catastrophic Care Referral Program designed to refer affected parties directly to Kids’ Chance. The program provides a monthly report that flags eligible cases where the injured worker is gravely injured or killed in the course of a work-related accident.

Workers' Comp Blog

Why do customers love live chat?

November 4, 2019

In conversations regarding Coventry Connect (Coventry’s proprietary client portal), one feature that rises to the surface is Live Chat. When discussing with our users, it seems that the opportunity to address an issue the moment it arises is what they like most. Even if the issue is not immediately resolved, it can be quickly escalated by one of our customer service representatives to someone who can help.

Workers' Comp Blog

Texas Non-subscriber Case Management

October 28, 2019

Legislation in most states mandates that businesses provide workers’ compensation benefits to their employees. Texas law, however, gives employers the option to opt-out of workers’ compensation, thus becoming a “non-subscriber.” This option has been available since 1913 in Texas. Approximately 22% of Texas businesses are operating as non-subscribers.

Workers' Comp Blog

Specialty Medication Trends in 2018

October 21, 2019

Emerging trends in pharmaceutical design and drug manufacturing are shifting toward presenting the market with new ways to develop medications. Specialty medications continue to be a major area of pharmaceutical development, and have become widely discussed in workers’ comp due to their significant costs.

Workers' Comp Blog

Compound Kit and Combo Pack Trends in 2018

October 14, 2019

As traditional compound utilization and cost continue to decline, high impact therapeutic categories are emerging to take their place.