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Mitchell Article

AI and Its Impact on Automotive Claims

For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.

Mitchell Article

Average Length of Rental for Repairable Vehicles: Q1 2021

Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.

Mitchell Article

The Shift in Mobility Patterns

Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.

Mitchell Article

Self-Help Tools for Providers

Health, healing, and prevention are paramount. Today, in the practice of caring for patients, providers are challenged with increased patient volumes, the use of electronic health record (EHR) software and regulatory requirements.

Workers' Comp Article

Best Practices for Supporting Mental Health in Comp

9 MIN READ

There’s a heightened awareness in our industry on how psychosocial factors impact an injured employee’s recovery. But what’s the best way to approach and address these issues? In the fourth and final installment of our mental health in comp podcast series, we ask Nikki Wilson and Tammy Bradly to share some best practices.

Workers' Comp Podcast

Best Practices for Supporting Mental Health in Comp

There’s a heightened awareness in our industry on how psychosocial factors impact an injured employee’s recovery. But what’s the best way to approach and address these issues?

Workers' Comp Article

Channeling Your Inner Resilience to Foster Return to Work and Productivity

6 MIN READ

No one is without misfortune and setbacks in life, but one could argue that some seem to face more challenges than others. Take the beloved Peanuts character, Charlie Brown. Charlie’s life seems to be filled with constant defeat, yet he keeps forging ahead, and even celebrates the occasional “win.”

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