Insights
Out-of-Network Dispensing Channels and Their Unique Challenges
11 MIN READ
Join Tom Kerr as he interviews Nikki Wilson, Senior Director of Clinical Pharmacy Services to dive deeper into part two of our annual drug trends series. In this short video they will discuss aggregate trends and challenges within our combined in- and out-of-network channels to address the total view of prescription activity.
Technology Meets Empathy in Modern Telephonic Case Management
5 MIN READ
Discover how early intervention telephonic case management (TCM) integrates clinical expertise, AI, and technology to enhance workers' compensation claims, promote faster recoveries, and build trust with injured employees.
7 Tips for Managing Prosthetics in Workers’ Compensation
3 MIN READ
Work-related injuries involving limb or other losses are rare but tragic for any individual and require sensitive care coordination. The complexity and high costs associated with prosthetics require detailed attention to ensure both the well-being of the injured employee and cost-effective management. Here are key insights and strategies to optimize outcomes in these sensitive cases:
Why Telephonic Case Management Is Not One-Size-Fits-All
Discover how partnering with a tailored telephonic case management (TCM) program can enhance return-to-work outcomes. Hear from Dawn Moore on assessing and customizing TCM programs to meet unique client needs in this insightful podcast episode.
Top 3 Retail and Mail Order Trends
10 MIN READ
Join Tom Kerr as he interviews Nikki Wilson, Senior Director of Clinical Pharmacy Services to dig into part one of our annual drug trends series. In this short video they’ll discuss standout trends from our most recent retail and mail order data focusing on decreasing opioid trends and significant jumps in migraine and respiratory medications.
5 Must-Know Home Modification Tips
2 MIN READ
Managing an injured employee’s transition back to daily life involves more than just overseeing their medical treatment; it requires ensuring their living environment supports recovery. Home modifications play a crucial role in making spaces more accessible and functional. The primary goal is to transform spaces into safe, independent and healing environments, fostering a setting where injured employees can regain their sense of self-sufficiency.
Navigating Future Medical Costs: Forecast Claims Costs with Precision
3 MIN READ
Our latest article explores how precise cost projections and life care plans can transform your approach to managing claims and financial planning, ensuring both empathetic patient care and robust reserve setting.