Insights
Texas Farm Bureau Insurance Puts Customer Service in the Driver’s Seat with Improved Workflow Processing
For more than 50 years, families have relied on Texas Farm Bureau Insurance to help them manage risk in their everyday lives. The company occupies a unique market position, serving customer communities where people’s reputations are based on trust and agreements are often sealed with a handshake. Texas Farm Bureau has thrived by emphasizing high-touch, personalized service as an operational hallmark, inspiring many customers to traditionally hand down their memberships to offspring.
ICW Group Reduces the Pain of Recovery with Surgery Concierge Service
ICW Group Insurance Companies is the largest group of privately held insurance companies headquartered in California. Quoting more than $3 billion annually, ICW Group represents a group of carriers offering property, auto and workers’ compensation insurance. The company is recognized nationally as an industry leader in helping policyholders achieve fewer and less costly claims. It is also a leading advocate of high-touch customer service, particularly in supporting injured workers.
Case Management Beyond Return to Work
3 MIN READ
Like many of you, I sometimes get bogged down by the negativity that plays out in our daily newsfeeds. Don’t get me wrong, as a long-time journalist, I’m not one to blame the messenger for reporting sad or unpleasant news, but sometimes we all need a reminder of the positive moments that happen more frequently than we realize.
StateWatch: Bill Review October 2017
3 MIN READ
Keep current with new legislation and its potential effect on your organization.
Utilizing Nurse Case Managers for Workers Compensation Claims
7 MIN READ
One of the biggest challenges that the workers’ compensation industry faces today is the continuous rise in medical costs. As a result, the industry fights for improved efficiencies and cost containment, and injured workers can often get lost in the shuffle. Until now, most employers have focused on containing costs and reducing days lost, representing a more transaction-centric approach.
Vehicle Scanning for a Computer Network on Wheels
Vehicle complexity has exploded in the last decade, and continues to accelerate. Collision repair used to be about sheet metal, headlamp and bumper replacement; now it frequently involves sophisticated electronics. From adaptive front lighting to regenerative braking, today’s auto body repair includes increasingly complex systems and electronic components.
What Does Network Security Look Like When There Is No Perimeter?
Recently, it’s been said by many in the IT Industry that ‘the perimeter is dead’. But what, exactly, does that mean? Think of it this way: it hasn’t been that long since all users, devices and applications were corralled into a closed network with defined entry and exit points. Essentially, the ‘wagons were circled’ and a firewall could be built to protect the perimeter.
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