Insights
Motor Vehicle Markets: Q2 2017
The following commentary is produced monthly by Tom Kontos, Executive Vice-President, ADESA Analytical Services. ADESA is a leading provider of wholesale used vehicle auctions and ancillary remarketing services.
Celebrating 70 Years of (m)Powering Better Outcomes in the P&C Claims Process
When Glenn Mitchell first founded the company, he used his technical knowledge, repair expertise, and ability to connect pieces of information in order to simplify complex processes. Ultimately, he created a better way of doing business and better outcomes for his customers.
The Importance of Automotive Diagnostics in Collision Repair
Vehicle complexity has exploded in the last decade. Collision repair used to be about sheet metal, headlamp and bumper replacement; now it involves more and more sophisticated electronics. Essentially repairers must be prepared to fix a computer network on wheels.
5 Ways to Use Visual Reporting Effectively to Improve Claim Outcomes
5 MIN READ
Insurance carriers who aren’t looking at visual performance reports on a regular basis could be missing out on major opportunities to improve their operations and to move toward more standardized and efficient processes.
OE Versus Aftermarket Part Price Deltas: In Search of the Big Deal
The last time I saw the Big Deal was back in 2010. The 6’5”, 520 pound intimidator was hard to miss, strong-arming deals as William Shatner’s sidekick for Priceline.com. When Priceline pitched Shatner off a cliff during a 2012 Super Bowl commercial, it signaled an end for the Big Deal. Admittedly, I was bummed.
Average Length of Rental for Repairable Vehicles: Q3 2016
Continuing a recent trend, U.S. Length of Rental (LOR) increased by .5 days in the third quarter versus the same period the previous year (11.4 to 11.9) powered by a surge in claims frequency and an escalation of complex repairs. The regional results are very similar to those from the second quarter with the Southwest nearly two days longer than the U.S. average at 13.8 days, an increase of 1.3.
The Opioid Epidemic: Using Opioid UDS to Empower Better Outcomes
8 MIN READ
According to the Centers for Disease Control and Prevention (CDC), in 2014, more than 28,000 people died of opioid overdoses, 129 people every day as a result of drug poisoning, and 61 percent are pharmaceutical opioid or heroin related. High- profile deaths from opioid overdose have brought into the headlines obscure words from our world— fentanyl, hydrocodone, buprenorphine, quantitative mass urine assay, genetic dependency analysis and liquid chromatography-mass spectrometry.