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Workers' Comp Podcast

On the Border - State Regulations & Comp Costs

Did you know if a worker gets injured in one state, but lives in another, he may be restricted from receiving case management services from a nurse in the state he resides? Genex’s Chikita Mann, MSN, RN, CCM, Branch Supervisor, raised this issue in a recent Professional Case Management column. She explains the ramifications of nursing state law restrictions and how they impact return-to-work and claim costs in our latest edition of Inside Workers’ Comp.

Mitchell Article

Texas Farm Bureau Insurance Puts Customer Service in the Driver’s Seat with Improved Workflow Processing

For more than 50 years, families have relied on Texas Farm Bureau Insurance to help them manage risk in their everyday lives. The company occupies a unique market position, serving customer communities where people’s reputations are based on trust and agreements are often sealed with a handshake. Texas Farm Bureau has thrived by emphasizing high-touch, personalized service as an operational hallmark, inspiring many customers to traditionally hand down their memberships to offspring. 

Mitchell Article

ICW Group Reduces the Pain of Recovery with Surgery Concierge Service

ICW Group Insurance Companies is the largest group of privately held insurance companies headquartered in California. Quoting more than $3 billion annually, ICW Group represents a group of carriers offering property, auto and workers’ compensation insurance. The company is recognized nationally as an industry leader in helping policyholders achieve fewer and less costly claims. It is also a leading advocate of high-touch customer service, particularly in supporting injured workers.

Workers' Comp Article

Case Management Beyond Return to Work

3 MIN READ

Like many of you, I sometimes get bogged down by the negativity that plays out in our daily newsfeeds. Don’t get me wrong, as a long-time journalist, I’m not one to blame the messenger for reporting sad or unpleasant news, but sometimes we all need a reminder of the positive moments that happen more frequently than we realize.

Workers' Comp Article

StateWatch: Bill Review October 2017

3 MIN READ

Keep current with new legislation and its potential effect on your organization.

Mitchell Article

Why Transparency in Healthcare is Important: FAIR Health Methodology

Having access to a database with a transparent methodology for deriving provider market rates and insurance information serves as a valuable asset in the P&C industry for organizations largely involved in the healthcare market. Healthcare claims data is integral in helping identify and monitor trends in the healthcare market.

Mitchell Article

The Compliance Corner: Understanding MACRA in the P&C Industry: Medicare Access and CHIP Reauthorization Act of 2015

A change is in the wind, or more like a tornado, when it comes to new healthcare reforms, particularly on the payment side. In 2019, the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) will be introduced requiring new quality measurements.

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