Insights
Property Casualty 360: Managing workers' comp claims for older workers
In her article, "Managing Workers’ Comp Claims for Older Workers," Chikita Mann, MSN, RN, CCM, addresses the unique challenges of handling workers' compensation claims for the aging workforce.
Overall Opioid Costs and Utilization is Down
1 MIN READ
Overall opioid cost and utilization continue to drop, due in part to market, societal, and regulatory influences, and the trend is expected to continue.
How Video Chat Is Enabling New Types of Interactions in the Insurance Claims Process
At a time when artificial intelligence-powered chatbots are making significant inroads in the insurance industry, another, more familiar technology is also gaining traction—video chat.
Improving Outcomes in the Face of Natural Disasters
5 MIN READ
Throughout the year, various natural disasters grip the United States, from devastating hurricanes to massive wildfires. In response, many regions often declare states of emergency to provide relief to those affected by the disasters. Beyond the damage to the environment, personal property and most importantly, people, the impact of natural disasters often reverberates throughout the workers’ compensation industry.
StateWatch: Bill Review August / September 2018
1 MIN READ
Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.
Artificial Intelligence: Ready to Simplify the Auto Claims Workflow
The P&C industry has been buzzing for a while about the emergence of “smart” technology entering the claims workflow—from natural language processing to machine learning and artificial intelligence, the frequent tech talk has left us all bracing for the new paradigm.
Big Picture, Big Success
2 MIN READ
Catastrophic Case Management Meet Lisa Armstrong, BSN, CRRN, RN-BC, CCM Lisa Armstrong has been a catastrophic case manager for Genex Services for t
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