Insights
2019 CPT Code Changes: Technology is King
6 MIN READ
The American Medical Association (AMA) 2019 Current Procedural Terminology (CPT) code set is here! There are a total of 335 code changes in the 2019 code set. How will these changes impact the casualty industry? After an intensive review of the new CPT code book, the most notable changes are technology-based.
Average Length of Rental for Repairable Vehicles: Q3 2018
Average Length of Rental (LOR) for Q3 2018 landed at 12 days in the United States which is even compared to Q3 2017. This is the second consecutive year that Q3 LOR has been flat versus the prior year. Once again, there was very little consistency between regions and states, suggesting that the quarterly result for the U.S. is not reflective of a genuine national trend.
How Intelligent Automation Is Changing the Nature of Work in Insurance, Collision Repair, and Beyond
7 MIN READ
When mobile phones were first made available to consumers more than thirty years ago, it was difficult to imagine that they would become the hubs of Internet access, information and activity—even health tracking—that we know them to be today. Similarly, it may be difficult to imagine that smart phones, and indeed the world around us, will soon be embedded with artificial intelligence. But that appears to be the direction things are headed.
Generic Medications: Quarterly Drug Update
4 MIN READ
Managing the pharmacy portion of a workers’ compensation or auto accident-related claim is vital to ensure the best outcomes. An important area to monitor during claims is the usage of brand name medications when generic equivalents are available.
Current Used Vehicle Market Conditions: Q3 2018
Strong retail sales supported used vehicle values in October, as wholesale prices recovered from declines in September.
Measuring and Driving Performance in a Technology Shocked Industry
The change in the complexity of vehicles over the last five years is absolutely staggering. We live in an age where every aspect of the automobile is being transformed. Cars are now being produced with a combination of substrates that allows manufacturers to reduce the weight of vehicles to achieve greater fuel efficiency while at the same time improving crash performance.
The Power of Integration and Automation: Humanizing the Claims Process
4 MIN READ
Getting injured on the job or in an auto accident can have a significant impact on a person’s life. Going through the process of filing a claim and getting treatment can make it even more complicated. In fact, a 2018 study found that one in seven survey respondents said it took longer than expected to settle their Property & Casualty (P&C) claim, with delays adding to their burden.
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