Insights
Six Questions with Olivier Baudoux on Automation in Claims and Collision Repair
In the Auto Physical Damage division, which is the division that I oversee from a product strategy standpoint, we’re focused on transforming the consumer experience so everything we do is centered around this mission. After an accident, it can take anywhere from a few days to potentially weeks or months to get settlement of a claim.
Worksite Crisis Response
2 MIN READ
You don’t have to be physically injured to suffer a mental blow.
Crisis Response Overview: Not all victims sustain physical injuries
2 MIN READ
America's Claims Executive Leadership Forum & Expo
America’s Claims Executive brings together professionals from across the Property & Casualty indu
How Service Impacts Claim Costs
The speed, costs and reliability of diagnostic services can seriously impact the progression of a claim, especially if the exams are hampered by poor customer service.
Directed Pharmacy Care Drives Positive Results
5 MIN READ
Various issues in the workers’ compensation industry continue to challenge pharmacies, payers, regulators and injured workers alike. One major tool to alleviate problems in the workers’ compensation system is the use of directed care in a pharmacy setting. Learn how this approach can improve outcomes for all involved in the pharmacy portion of a workers’ compensation claim.
Cobotics, a New Type of Man-Machine Collaboration
5 MIN READ
The robot revolution is well underway, and far from science fiction narratives where malicious robot overlords render people obsolete, robots are here to do something surprisingly human: collaborate. Cobots, short for collaborative robots, share another human trait: with the help of artificial intelligence, they can learn on the job.
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