Empowering Injured Workers

March 15, 2018

There’s been a lot of talk about injured worker advocacy and empowerment in workers’ compensation. But what exactly does that mean? Genex’s 2017 Heart of Case Management Award winner Lisa Armstrong, BSN, CRRN, RN-BC, has a few ideas to keep your injured workers invested in their own recovery.

Robocop Talks About Run for Sheriff and Upcoming NWCDC Session

November 30, 2017

In this edition of Workers’ Comp, we catch up with “Robocop” Romero who talks about his run for county sheriff and previews his NWCDC session with Genex Branch Manager Trish Elizalde next week.

On the Border - State Regulations & Comp Costs

October 19, 2017

Did you know if a worker gets injured in one state, but lives in another, he may be restricted from receiving case management services from a nurse in the state he resides? Genex’s Chikita Mann, MSN, RN, CCM, Branch Supervisor, raised this issue in a recent Professional Case Management column. She explains the ramifications of nursing state law restrictions and how they impact return-to-work and claim costs in our latest edition of Inside Workers’ Comp.

Is Your Data Program Dated?

September 6, 2017

Data analytics programs are supposed to help you determine workers’ comp trends and predictive analysis. So why isn’t your program delivering? In today’s Inside Workers’ Comp, data analytics expert Jim Harris explains how factors such as aging claims systems and inconsistent data input could be preventing you from capturing, reporting, and trending the information you need to make important claims decisions.

Rigorous vs. Permissive UR — Going Beyond the ‘Comfort Level’

June 21, 2017

Rigorous vs. Permissive Utilization Review: Beyond the ‘Rubber Stamp’

June 14, 2017

Treating LGBTQ Injured Workers: Gaining Cultural Competence with Chikita Mann

April 11, 2017

In part 2 of her podcast on addressing health care disparities based on sexual orientation and gender identity, Genex branch supervisor, Chikita Mann, MSN, RN, CCM, suggests ways workers’ comp professionals can build a more inclusive environment to help injured LGBTQ workers return back to their jobs safely and efficiently. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient.”