Insights
Top-Ranking Drug Classes in 2019
5 MIN READ
As part of our annual drug trends series, we’re taking a deeper dive into some of the therapeutic classes showing the biggest increases among the top 10 ranked by cost from our 2019 analysis.
Go Paperless: Digitizing the Claims Payment Process
On-Demand
3 MIN READClaims organizations continue to build and enhance their global digitization strategies, especially in the midst of the COVID-19 pandemic.
Making Telemedicine Work for the Tech Deficient
1 MIN READ
When a claimant doesn’t have the right technology for a telemedicine appointment, claim and treatment delays ensue. But, in a pandemic world, what can be done to prevent it?
Impact of Masks on the Deaf Community
4 MIN READ
While everyone has been affected by the COVID-19 pandemic in one way or another, the deafblind community has been affected in a detrimental way that most people may not have considered. With the already existing communication challenges, wearing masks has added yet another complicated barrier to communication between hearing and hearing impaired, hard of hearing, deaf and deafblind people.
Webinar: Five Tips to Prevent Remote Employee Injuries
On-Demand
1 MIN READWorking from home shouldn't be painful, yet as more employees transition to remote work du
Opioid Trends Continue to Decline in 2019
1 MIN READ
First Script saw continued decreasing opioid trends across our retail and mail-order programs in 2019, even while overall prescription trends saw a slight upward shift in utilization per claim and cost per claim. Even with these changes, opioids remain the #1 therapeutic class by usage and cost, however, 2019 marked the largest reduction of the last 5 years in the percentage of opioid scripts with greater than or equal to 90 MED.
COVID-19 P&C Industry Update: Regulations, Telemedicine, Access to Care and Testing
Over the past few months, the property and casualty industry has experienced an unprecedented number of changes in a short period of time due to the COVID-19 pandemic. From a slew of regulatory updates and working remotely to fluctuations in claim frequency and severity, the industry is continuing to change and adapt every day to eventually end up at our “new normal.” COVID-19 regulatory changes, telemedicine, access to care and COVID-19 testing have been dominating the conversations on webinars, news media and internal operations for over the past few months. Let’s take a closer look at these four specific topics.
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