Insights

Topical Medication Trends

September 25, 2026

Examining utilization and spend across in-network and out-of-network channels captures the full scope of topical prescribing patterns. While in-network data reflects the effectiveness of clinical controls, out-of-network topical trends expose significant factors that complicate cost containment. Together, these perspectives reveal where topical spend is concentrated, and where intervention can deliver meaningful savings.

Workers' Comp Article

Utilizing Nurse Case Managers for Workers Compensation Claims

October 8, 2017

One of the biggest challenges that the workers’ compensation industry faces today is the continuous rise in medical costs. As a result, the industry fights for improved efficiencies and cost containment, and injured workers can often get lost in the shuffle. Until now, most employers have focused on containing costs and reducing days lost, representing a more transaction-centric approach.

Mitchell Article

Mitchell Total Loss Data Q2 2017

September 27, 2017

The chart below illustrates the total loss data for both vehicle age and actual cash value of total loss vehicles processed through Mitchell servers.

Mitchell Article

Consumer Self-Service Expectations are the New Normal

September 23, 2017

In 2016, smartphone ownership for individuals 13 years of age and older surpassed 81% in the United States, effectively reaching full market saturation. The remaining 19% represent either “technology laggards,” unlikely ever to use smartphones, or those who are still in grade school and simply without a smartphone yet.

Auto Casualty Conference

RIMS 2018 Annual Conference & Exhibition

July 12, 2018

RIMS 2018 Annual Conference & Exhibition is the premier event for the risk management community. RIMS 2018 features not only the largest exhibition dedicated to risk management in the world, it also includes a full conference with more than 400 speakers presenting on the full spectrum of risk management.

Workers' Comp White Paper

Help Combat Opioid Misuse

The worst drug overdose crisis in U.S. history is driving policymakers to declare opioid-use disorder a national emergency and to seek new ways to battle the epidemic. The workers’ compensation industry must likewise step up efforts to protect patients and better understand how the number one drug class among injured workers affects return-to-work and quality of life.

Workers' Comp Article

Resiliency in Irma’s Wake

September 8, 2017

Headlines pulled from today’s news feed present a cataclysmic picture of the wrath Hurricane Irma is expected to inflict on Florida and the Southeast when it makes landfall Sunday.

Workers' Comp Podcast

Is Your Data Program Dated?

September 6, 2017

Data analytics programs are supposed to help you determine workers’ comp trends and predictive analysis. So why isn’t your program delivering? In today’s Inside Workers’ Comp, data analytics expert Jim Harris explains how factors such as aging claims systems and inconsistent data input could be preventing you from capturing, reporting, and trending the information you need to make important claims decisions.