Insights
Five Qualities of an Effective Business Workflow Solution
12 MIN READ
No two payors are the same, so their business workflow solutions shouldn’t be identical either. Every insurer or third party administrator knows their business best and needs a workflow solution which adapts itself to their unique business priorities and rules. Now learn the five qualities that make a business workflow work for your business.
Five P&C Hot Topics and the Trends Fueling Them
Does virtual reality have practical applications for the P&C and collision repair industries? While it may be too soon to say what the overall impact will be, we are seeing interesting applications that go beyond entertainment. Virtual reality is being used to train doctors, create architectural models, and test the safety of new car models in a virtual setting before manufacturing them. It’s easier to see the potential benefits of augmented reality.
Is Digital Connectivity Changing The Way We Interact In The Insurance Industry?
Today, the average consumer owns 3.64 connected devices, and this hyper connectivity has changed the way people interact and communicate with each other. Importantly, it has also transformed the way they want to engage with the brands they buy. Today’s consumers demand deeply personalized, on-demand, omni-channel experiences, and that, in turn, is transforming entire industries.
Insurance Chatbots Are Transforming The Industry With Automation
3 MIN READ
Bots are cropping up everywhere. Just six months after their launch on Facebook Messenger, there were 34,000 of them on the platform. But just what are they and why do they matter? First, it’s important to understand that the term ‘bot’ encompasses many different types of technology, and the technologies themselves serve a huge range of purposes—from rules-based robotic processing automation (RPA) for automating back-office processes that would ordinarily have to be done by a person, to complex, AI-powered, human personas serving as customer service agents.
How Enterprise Companies Are Choosing the Right Hybrid Cloud Architecture
4 MIN READ
IDC predicts that more than 80 percent of enterprise IT organizations will commit to hybrid cloud architectures by 2017. And it’s recently been reported that Uber, the ride-hailing app, is moving in that direction. According to Business Insider, Uber is soliciting bids from Google, Microsoft, and Amazon in order to move some parts of its code to the cloud.
How Employers and Insurers Can Create The Most Effective Return to Work Programs
5 MIN READ
No one wins when employees miss work due to job-related injuries. Company productivity goes down and injured workers are often left vulnerable, confused, or feeling frustrated at what they believe is a complex workers' compensation program. With this in mind, employers and carriers are continuously looking for ways to ensure their return-to-work programs are effective and focused on what's best for injured workers.
Growth in Special Materials and Its Impact on Estimating
While taking in the OE companies at the NACE and SEMA shows this past year, I was truly amazed to see their increasing use of special materials and construction techniques. I saw General Motors had the Cadillac CT6 cut-away at NACE, while at SEMA, they displayed a Chevy Bolt body shell, highlighting all of the materials, rivet styles, glues, and more.
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