Insights
Top Six Benefits IoT Offers the Automotive Claims Industry
Just one poor claims experience will lead more than 30 percent of customers to switch carriers within a year of the incident. How can insurers improve satisfaction during the claims process, make customers’ lives easier and reduce churn?
3 Takeaways from WCRI
WCRI’s recent annual conference delivered valuable research and insight on the current (and future) state of the industry.
Quarterly Drug Update: Evaluating Combination Medications
Pricing for prescription drugs is a topic of much discussion. Combination drugs are often under scrutiny as a common practice for manufacturers to create new brand medications. While these combination drugs are effective, they may be more expensive and no more effective than their separate generic components that typically come at a significantly lower Average Wholesale Price (AWP).
WorkCompWire: How Outdated Imaging Equipment is Impacting Quality of Care and Claim Costs
Ted Smith discusses how outdated diagnostic imaging equipment affects care quality and drives up workers’ compensation claim costs—highlighting the importance of modern technology in improving outcomes and reducing inefficiencies
WorkCompWire: Shore Up the Home Health Staffing Shortage with a Deep Bench of Expertise
Explore how Bob Smith addresses the growing home health staffing shortage in workers' compensation by leveraging a nationwide network of skilled caregivers to ensure consistent, high-quality care for injured employees.
The Art of Creating a Physician Peer Review Panel: Contracting and Training
In part I of the series, we discussed the first steps of developing a physician peer review panel including determining candidates for the panel and some basic steps to credentialing, including validating state licenses, experience, knowledge and other factors.
The Power of Technology: Six Ways to Improve Casualty Claim Outcomes
Though the Property & Casualty (P&C) industry has made definitive inroads into technology adoption, there remain vast opportunities for the sector to reap the benefits of technology to achieve better, faster results. Insurers and claim organizations at large still have a big opportunity to digitize their operations to improve casualty claim outcomes––incumbent insurance carriers could more than double their profits over a five-year period by digitizing their current business operations, according to a McKinsey report.
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