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P&C 360 Article

Claims Magazine: 8 Strategies for Combating Opioid Addiction

Workers prescribed pain medications for work-related injuries must be educated about the risks of opioid addiction.

Workers' Comp Case Study

Man Down, but Not for Long

2 MIN READ

Meet Carrie McCullin, RN, CCM. Carrie McCullin has more than a decade of case management experience at Genex Services, and has been an RN for more than 25 years. Known for her excellent critical thinking skills and ability to handle crises no matter the day or hour, these characteristics came into play when McCullin fielded a call one Saturday morning.

Workers' Comp Case Study

Rising from the Fall

2 MIN READ

Catastrophic Case Management Meet Carolyn Lau, MBA, RN, CCM Carolyn Lau is a seasoned catastrophic case manager who has successfully managed numerou

Workers' Comp Blog

Virtual Connections: Utilizing Technology to Build and Deepen Relationships with Injured Workers

2 MIN READ

As the telemedicine industry continues to boom we’re seeing more and more new forms of telehealth emerge in the marketplace. Variations including tele-rehab, remote patient monitoring and even “avatar-like” nurses being utilized by hospital systems and providers. In this new world of telehealth we need to constantly be looking for innovative modes by which triage and telephonic case managers can connect with the individuals they serve and engage them on their road to recovery. At Coventry we are piloting two new types of Virtual Connections designed to support our clinical staff in the establishment of trust and engagement with injured workers – Virtual Triage and Video-Telephonic Case Management.

Workers' Comp Article

StateWatch: Bill Review July 2019

4 MIN READ

Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.

Workers' Comp Blog

Understanding Brand & Generic Utilization and Cost

3 MIN READ

In 2018, First Script realized a 0.6% increase in generic utilization.1   Generic medications contain the same active ingredient and approved indications as their brand name counterparts. An increase of 0.6% might not seem like a lot; however, when the difference in cost per script is considered, it is easy to see why a shift in favor of generic use is a win and can be a big cost saver.

Workers' Comp Article

StateWatch: Bill Review July 2019

4 MIN READ

Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.