Tame the Chaos: How to Use Data to Bring Structure to Claims
8 MIN READ
Data visualization, real-time analytics, AI, and system integrations transform overwhelming claims data into clear, actionable insights. Discover how having the right data at the right time can help you strengthen decision-making, reduce errors, simplify processes, and streamline claims workflows for greater efficiency.
Reclaiming Control: How a Commercial Auto Payer Cut Settlements by 63%
8 MIN READ
Is increasing claim complexity and volatility driving up your settlement costs and eroding your margins? Every excessive settlement isn’t just a line item, it’s a signal that your teams are under-resourced, and you are exposed to unnecessary risk.
As Extreme Heat Scorches US, Employee Protections Stalled by Politics
In a recent Claims Journal “Expert Viewpoint” article, Michele Hibbert provides an update on state regulatory and legislative issues and the fate of proposed OSHA safety rules.
Specialty Solutions Spotlight: When to Use Functional Capacity Evaluations (FCE) in Workers’ Compensation Claims
2 MIN READ
Complex claims often come with uncertainty. A well-timed Functional Capacity Evaluation (FCE) can bring clarity, but only if used with purpose. Done right, an FCE helps move claims forward. Used too early or without clear direction, it can stall progress or increase costs.
What You Should Know About Commonly Abused Drugs
2 MIN READ
Substance misuse can derail recovery, extend return-to-work timelines, and complicate claims. For adjusters managing complex cases, knowing how commonly abused drugs affect the body, how long they stay detectable, and their associated risks is essential. Here's a practical guide to help you spot red flags and understand the implications.
5 Questions to Ask When Choosing a Workers’ Compensation Physical Therapy Network
1 MIN READ
Driving better outcomes, faster recoveries and lower overall claim costs requires more than a basic physical therapy network. A high-performing specialized therapy network does more than check the boxes, it takes a collaborative approach to understand your organization’s dynamics and specific program goals.
Supporting an Aging Workforce Through Ergonomics
5 MIN READ
As more employees work later into life, the risk of workplace injuries—especially musculoskeletal disorders—is on the rise. This article explores how ergonomic strategies can help risk managers protect older workers, cut injury-related costs, and maintain productivity. You'll learn why ergonomics matters, what interventions work, and how to adapt jobs in industries most affected by age-related injury risk.