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Workers' Comp Podcast

Why Telephonic Case Management Is Not One-Size-Fits-All

Discover how partnering with a tailored telephonic case management (TCM) program can enhance return-to-work outcomes. Hear from Dawn Moore on assessing and customizing TCM programs to meet unique client needs in this insightful podcast episode.

Workers' Comp Article

Navigating the Complex Landscape of Utilization Review in Workers' Compensation

6 MIN READ

Learn about the crucial role of Utilization Review (UR) in the workers' compensation system, the importance of regulatory compliance, and the impact of state-by-state jurisdictional nuances.

Register Now CE Webinar

Best Practices in Workers' Compensation Utilization Review

On-Demand

This course aims to help claims professionals and clinical staff navigate these jurisdictional complexities by focusing on developing a better understanding of preauthorization requirements, drug f

Auto Casualty Podcast

Combatting New Jersey Auto Casualty Challenges

When an auto injury occurs, insurers often face challenges in coordinating with multiple vendors to address the claim. This is especially true in New Jersey, which has strict requirements that every insurer needs to meet. To discuss this issue, and offer solutions for handling it, is Ben Roberts, vice president, utilization review of Genex.

Auto Casualty Podcast

Exploring Use of GenAI in P&C

Mainstream use of generative AI has prompted claims leaders to explore how the technology can be used to improve claims management. And while GenAI certainly offers tremendous opportunities for the P&C industry, tech leaders must be diligent in ensuring the intricate knowledge and experience in claims management is integrated into these programs.

Workers' Comp Article

How to Use Data to Influence Claim Decisions

2 MIN READ

Check out the key insights from our exclusive leader to leader webinar with Sentry Insurance experts. Watch the webinar, to discover how data is influencing claim decisions and grab valuable takeaways for your team.

Workers' Comp Podcast

A Closer Look at California MPNs

Tune into this podcast as we explore the complexities of California's Medical Provider Network with Stephanie Leras, Director of Coventry Network Program Management. Discover innovative strategies and current trends for managing state workers' compensation costs in this insightful discussion.