Why Telephonic Case Management Is Not One-Size-Fits-All
Discover how partnering with a tailored telephonic case management (TCM) program can enhance return-to-work outcomes. Hear from Dawn Moore on assessing and customizing TCM programs to meet unique client needs in this insightful podcast episode.
Navigating the Complex Landscape of Utilization Review in Workers' Compensation
6 MIN READ
Learn about the crucial role of Utilization Review (UR) in the workers' compensation system, the importance of regulatory compliance, and the impact of state-by-state jurisdictional nuances.
Best Practices in Workers' Compensation Utilization Review
On-Demand
This course aims to help claims professionals and clinical staff navigate these jurisdictional complexities by focusing on developing a better understanding of preauthorization requirements, drug f
Combatting New Jersey Auto Casualty Challenges
When an auto injury occurs, insurers often face challenges in coordinating with multiple vendors to address the claim. This is especially true in New Jersey, which has strict requirements that every insurer needs to meet. To discuss this issue, and offer solutions for handling it, is Ben Roberts, vice president, utilization review of Genex.
Exploring Use of GenAI in P&C
Mainstream use of generative AI has prompted claims leaders to explore how the technology can be used to improve claims management. And while GenAI certainly offers tremendous opportunities for the P&C industry, tech leaders must be diligent in ensuring the intricate knowledge and experience in claims management is integrated into these programs.
How to Use Data to Influence Claim Decisions
2 MIN READ
Check out the key insights from our exclusive leader to leader webinar with Sentry Insurance experts. Watch the webinar, to discover how data is influencing claim decisions and grab valuable takeaways for your team.
A Closer Look at California MPNs
Tune into this podcast as we explore the complexities of California's Medical Provider Network with Stephanie Leras, Director of Coventry Network Program Management. Discover innovative strategies and current trends for managing state workers' compensation costs in this insightful discussion.