Workers' Comp Article

Specialty Solutions Spotlight: 5 Details to Watch When Arranging Transportation on a Workers’ Comp Claim

Transportation can look like one of the simpler pieces of a workers’ compensation claim. In practice, medical transportation can be complicated, and injured employees often require more assistance than a traditional taxi or rideshare driver is prepared to provide.
Workers' Comp Article

Specialty Solutions Spotlight: How Adjusters Can Spot CRPS Early in Work Comp Claims

Complex Regional Pain Syndrome, or CRPS, can change the course of an upper extremity claim fast. What starts as a routine wrist, hand or arm injury can become a longer disability claim with delayed functional recovery, higher treatment intensity and growing return-to-work barriers. For adjusters, the key is to spot the warning signs early, understand what may be driving the claim off course and know when to seek added support.
Workers' Comp Article

Specialty Solutions Spotlight: Understanding Work Comp Injuries for New and Inexperienced Workers

4 MIN READ

Newer workers are prone to more frequent injuries than their more experienced counterparts. Understanding why and how these injuries occur helps guide more effective claim management. 
Auto Casualty Article

Cut the Friction: Reducing Claim Costs Through Integration

5 MIN READ

Medical costs in workers’ compensation and auto claims continue to rise. While catastrophic claims and fee schedule changes draw attention, much of the financial pressure often stems from factors less visible: fragmented systems, delayed referrals, disconnected data and reactive decision-making.
Auto Casualty Article

Less Leakage, More Leverage: Reconnecting the P&C Cost Chain

4 MIN READ

Executive VP Dave Torrence explores how fragmented systems drive cost leakage in P&C claims, and how integrating clinical oversight, pharmacy management, payment integrity and network strategy can improve visibility, strengthen decisions and improve outcomes while reducing total claim spend.
Workers' Comp Article

Specialty Solutions Spotlight: Managing Medical Device Warranties in Workers’ Compensation

Not all durable medical equipment (DME) referrals are completed at purchase. Some include warranties that need to be monitored and maintained, including items like wheelchairs, respiratory equipment, prosthetics and patient lifts.
Business Insurance Article

Business Insurance Video: Comp Spotlight with Michele Hibbert

See Michele Hibbert break down the impact of new state legislation on AI-powered claims processes in this exclusive Business Insurance "Comp Spotlight" interview.
Workers' Comp Article

Specialty Solutions Spotlight: Six Ways to Improve Physical Therapy Outcomes in Workers’ Compensation

While managing workers’ comp claims requires understanding the basics of physical therapy, achieving better claim outcomes can often hinge on how you influence when care starts, who delivers it and how closely progress is managed.