Five Initial Evaluation Issues That May Delay Return to Work

September 20, 2018

When there’s a return to work delay, practitioners often look for problems that occurred during the course of treatment. However, as Mariellen Blue, Genex’s National Director of Case Management Services, tells us in today’s Inside Workers’ Comp, you may have to go back a little further in the recovery plan to find the answer. Check out the five reasons why the initial evaluation may be the culprit.   

Heart of Case Management Award Winning Case: Home Team Advantage

A 53-year-old male sustains a crush injury with shinbone fractures on both legs.

Empowering Injured Workers

March 15, 2018

There’s been a lot of talk about injured worker advocacy and empowerment in workers’ compensation. But what exactly does that mean? Genex’s 2017 Heart of Case Management Award winner Lisa Armstrong, BSN, CRRN, RN-BC, has a few ideas to keep your injured workers invested in their own recovery.

Understanding Predictive Analytics For Workers' Compensation Data Analysis

February 21, 2018

As technology evolves, several key ideas continue to permeate our conversations. One of the most exciting topics in 2018 is the application of predictive analytics in insurance and claims handling in particular. Unlike many of the broader terms in the industry (i.e. artificial intelligence, big data and InsureTech), predictive analytics has specific and practical workflow applications today and continues to be an industry game changer.

Case Management Beyond Return to Work

October 13, 2017

Like many of you, I sometimes get bogged down by the negativity that plays out in our daily newsfeeds. Don’t get me wrong, as a long-time journalist, I’m not one to blame the messenger for reporting sad or unpleasant news, but sometimes we all need a reminder of the positive moments that happen more frequently than we realize.

Resiliency in Irma’s Wake

September 8, 2017

Headlines pulled from today’s news feed present a cataclysmic picture of the wrath Hurricane Irma is expected to inflict on Florida and the Southeast when it makes landfall Sunday.

Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust

April 6, 2017

Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch manager, Chikita Mann, MSN, RN, CCM, who explains how bias and cultural misunderstanding can significantly delay an injured worker’s recovery. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient."