Embracing Diversity and the Changing Workforce in Workers’ Comp

This session focuses on the changing landscape of workforce demographics. We define what makes a diverse workforce, how diversity is good for business and best practices for attracting and retaining diverse talent. We also discuss the changing demographics of injured workers and the importance of recognizing and respecting this evolution to ensure we can meet the needs of our clients now and in the future and share examples of how diverse backgrounds and multilingualism help teams to better communicate, build trust and engagement and achieve successful outcomes with a diverse range of injured workers.