Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust
Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch manager, Chikita Mann, MSN, RN, CCM, who explains how bias and cultural misunderstanding can significantly delay an injured worker’s recovery. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient."
Critical Elements in Recovery from Injuries and Disability
Trust and Belief
Care Management: Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient
In this insightful article, Chikita Brown Mann, MSN, RN, CCM, explores the critical role of cultural competence in delivering equitable and ethical care to LGBTQ individuals.
American Airlines: How Customization and Collaboration Resulted in Improved Return to Work and Significant Savings
"Genex held an important role in the workers’ compensation program creation and directly contributed to achieving our goals.
WC Magazine: The New Cost of Mistaken Identity
To obtain a deeper understanding of the issues and steps needed to minimize your risk exposure from the DOL initiatives download today.
Seeing Red: Warning Signs of off-track claims
Red flags in workers comp’ case management are indicators signaling potential problems that could adversely impact an injured employee’s timely recovery, return to work, and the ul
Case Management and You: What to Expect & What to Demand
Getting inj
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