Moving claims forward during COVID-19 - Guidelines
In the face of a crisis, the workers’ comp community has historically pulled together to overcome whatever obstacle that’s come our way. Though the COVID-19 pandemic has presented us with a similar challenge, rest assured that your partners at Genex Services are prepared to meet the needs of your workers’ comp program and your injured employees.
Meeting Your Needs Through Hurricane Florence
As Hurricane Florence approaches the East Coast, we want you to know you will have access to Genex’s services at all times. We have initiated a disaster preparedness plan to ensure coverage for the injured workers and customers we serve.
Post-traumatic Stress Disorder and Workers’ Comp
PTSD typically starts with exposure to a critical incident. In order to meet the definition of PTSD, symptoms must last 30 days or more and disrupts normal life pursuits. It results from violation of expectations, deeply held beliefs, core beliefs such as belief in a just and fair world, need to trust others, self-esteem-self efficacy, and need for predictable and safe world.
Health Literacy’s Impact on Delayed Recovery
This article is authored by guest blogger, Mariellen Blue, National Director of Case Management, Genex Services. Workers’ compensation professionals are seeing delayed recovery as an increased challenge in claims—as injured employees may not be progressing along a medically reasonable and expected time frame. However, it can be difficult to pinpoint exactly why the delay is occurring in order to address the issue.
Webinar: Aging Workforce, Medication Safety and Cyber Security
On-Demand
Over the past 10 years, workers' compensation claim frequency has been steadily decreasing, but at the same time, severity has been on the rise and generally outpacing the decline in frequency.
Return to Work Program Benefits & Strategies
Developing successful return to work (RTW) plans is instrumental to efficient and effective workers’ compensation claims management. Such initiatives integrate individual considerations for all injured employees that go beyond simply treating the initial injury, including comorbidities, psychosocial issues, light-duty options and pain management protocols.
What is a Pharmacy Nurse Champion?
Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help better manage the employee’s medication regimen. At Genex, these professionals are called pharmacy nurse champions, and Bobbie Doyle, director of utilization management, joins us today to explain how they’re making a difference in claims management.
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