Return to Duty
Meet Sandy, CCM, RN With over 19 years of experience as a registered nurse including five as a workers’ compensation case manager, Sandy is highly respected by claims professionals and pr
Look for a Broken Spirit, Not Just a Broken Bone
When someone gets hurt on the job, the workers’ compensation system is often adept at zeroing in on an injury and delivering timely care. But that well-intentioned focus on a patient’s physical bruises can make it easy to miss the mental ones, which might be harder to spot. Today, a comprehensive approach that identifies and meets an injured worker’s needs is more important than ever because the coronavirus pandemic is blanketing everyday life with added stresses that threaten to imperil a worker’s recovery.
A Higher Calling
Catastrophic Case Management Meet Stephanie, CCM, RN Catastrophic case managers must be equipped to handle the most complex injuries no matter the s
Silver Linings in 2020 [Video]
Watch Alex share some silver linings from 2020, with recommendations on how to leverage this year’s positive trends to help you find greater success.
Phoenix Rising: Changing Course After Tragedy
After a devastating crash, flight paramedic Derek Boehm faced a long road to recovery. Watch how expert case management helped him reclaim his life.
Heart of Case Management Awards 2020
In a year when pandemic restrictions put the world on pause, Genex Services’ case managers kept going, determined to help injured employees regain function and return to work in a timely manner.
Getting It Right Makes All the Difference
As a telephonic case manager for Genex the past five years, Dianna Zellerman has mastered the ability to overcome one of the biggest challenges a non-field case manager faces in working with injured employees: establishing trust. This critical skill made all the difference in ensuring this injured woman received the right medical treatment to return to work.
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