2021 Telephonic Heart of Case Management Award Winners

Watch the video and read the cases to learn how Telephonic Case Managers make a difference.

2021 Field Heart of Case Management Award Winners

Watch the video and read the cases of our Field Case Management winners to learn how these professio

WC injuries in a new and inexperienced workforce

September 13, 2021

We recently met with Anne Levins, our Senior Vice President of Product Strategy & Analytics at Coventry, to talk about the boom in employee turnover in 2020 and 2021, as well as its ramifications in workers’ compensation.

Cultural Humility: The Next Step in Delivering Quality Care to Culturally Diverse Communities

In this Genex Insight paper, Mariellen Blue, national director of case management, explains how cultural humility leads to a better understanding of an injured employee’s health-related beliefs and behaviors, allowing case managers to make accommodations that align with these values and improve return to work.

Technology & tools for employee wellness

August 31, 2021

Employee absence can be costly for employers, whether it’s due to work-related illnesses and injuries or not. There are steps employers can take in areas ranging from physical fitness to behavioral health that can help make workers happier, healthier, and more productive on the job. The U.S. Department of Labor estimates that employee absenteeism costs companies nearly $1,700 a year per employee.

Uncertainty clouds the outlook for some workers this fall: home or office?

August 25, 2021

Late summer typically brings back-to-school rituals for millions of students every year, as well as the close of the vacation season for families and friends. This year, the dog days bode change for another group, one unaccustomed to seasonal swings in how they spend their days: office workers.

A virtual silver lining: the pandemic’s boost to telemedicine

August 16, 2021

While some of the pandemic-induced restrictions on everyday life will eventually recede along with the virus, some changes are likely to linger. More of us will keep working from home. We’ll likely continue washing our hands more frequently, and many of us expect to keep using face masks.