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Mitchell Article

Average Length of Rental for Repairable Vehicles: Q1 2017

The rate of average Length of Rental (LOR) growth declined in Q1 of 2017 for the first time in multiple quarters increasing only a modest .2 days from 11.9 to 12.1. In March, the number was flat, the first month without a year over year increase in more than two years. The data demonstrates very little consistency across and within regions, therefore there doesn’t appear to be a true U.S. trend.

Mitchell Article

Settling In: A Q-and-A with Mitchell’s General Manager of Auto Physical Damage, Debbie Day

As the new Auto Physical Damage (APD) General Manager here at Mitchell, Debbie Day brings a fresh approach and big plans for continuing to empower better outcomes for our customers.

Mitchell Article

Computer Vision: From Diagnosing Cancer to Transforming the Collision Claims Process

From the day Watson beat Ken Jennings at Jeopardy, artificial intelligence (AI) has captured our collective imagination. Just six years later, AI has gone from game show gimmick to one of Gartner’s 2017 Top Ten Strategic Technology Trends. Every day brings more news about the latest advancements, and verticals of all types are turning to it to help meet evolving customer needs and business demands.

Mitchell Article

Supporting Our Clients for 70 Years with Insurance Technology

Mitchell was founded in Glenn Mitchell’s garage 70 years ago. The world has changed a lot since 1946, and Mitchell has evolved right along with it.

Mitchell Article

Celebrating 70 Years of (m)Powering Better Outcomes in the P&C Claims Process

When Glenn Mitchell first founded the company, he used his technical knowledge, repair expertise, and ability to connect pieces of information in order to simplify complex processes. Ultimately, he created a better way of doing business and better outcomes for his customers.

Mitchell Article

Taking a Position on Pre- and Post-Repair Vehicle Scanning

As vehicle complexity has increased exponentially in the last decade, collision repair diagnostics has taken center stage in the collision repair industry. With millions of lines of code, repairers must be prepared to fix a computer network on wheels. Read more about the Importance of Automotive Diagnostics in Collision Repair.

Mitchell Article

Average Length of Rental for Repairable Vehicles: Q3 2016

Continuing a recent trend, U.S. Length of Rental (LOR) increased by .5 days in the third quarter versus the same period the previous year (11.4 to 11.9) powered by a surge in claims frequency and an escalation of complex repairs. The regional results are very similar to those from the second quarter with the Southwest nearly two days longer than the U.S. average at 13.8 days, an increase of 1.3.