Average Length of Rental for Repairable Vehicles: Q2 2019
Average Length of Rental (LOR) for Q2 2019 landed at 11.8 days in the United States, an increase of 0.2 days compared to Q2 2018. Once again, there was very little consistency between regions and states, although every region was either flat or up. The Mountain, Northwest and California regions produced the largest increases at 1.0, 0.4 and 0.4 days respectively. The average LOR ranged from a high of 12.8 days in the Mountain region to a low of 10.8 in the Midwest.
Premiums Written - Q3 2019 Quarterly Must Read Round-Up
Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, I’m excited to highlight a Work Comp Pulse podcast interview with Rebecca Morgan, Senior Director of Product Management at Mitchell.
How (Humane) Claims Automation Leverages Technology for Better Outcomes
From business rules engines to artificial intelligence, both existing and new technologies yield opportunities for better, more strategic decision-making throughout the claims process. Shortly after World War II, as the Ford Motor Company returned to making cars, one of its more innovative executives, Del Harder, mechanized entire segments of the production line with built-in, electronic controls to ensure that work was meeting the appropriate standards.
Dashboard Cameras Go Beyond Recording the Road Ahead
With three times more Google searches for “dash cam” related terms versus “autonomous driving” terms, online trends confirm that the demand for onboard cameras is quickly rising. Maybe you’ve never ridden in a car with a dashboard camera, but chances are you’ve seen a video or two from one. In the United States, dash cam shipments are up twenty percent from 2017.
Is Your Collision Repair Facility Ready for Electric Vehicles?
Some automakers are staking their futures on electric vehicles (EVs). General Motors announced it will launch twenty new, completely electric vehicles by 2023. VW plans to build 22 million electric cars in ten years. Daimler plans to offer an electrified variant for every model in its portfolio.
Humanizing the Collision Claims Experience in the Digital Age
Today’s customers have high expectations. From ordering coffee to online banking, they experience personalized, on-demand service from the businesses they interact with, and they expect the same from their insurers. How can insurance claims organizations adapt to a digital world and continue to exceed customer expectations? Start by reading these five tips from industry experts for humanizing the collision claims experience.
Top Five Automotive Trends for 2020
With each new year, we seem to be faced with another salvo of changes in the automotive industry, far surpassing trends experienced over the past few decades. 2020 appears poised to be a pivotal year for both the furtherance of development already in place and fresh forces of disruption.