Our History
A Rich History of Data and Insights that Transformed the Auto Industry
From its origins in Glenn Mitchell's garage in 1946, Mitchell has grown from a mom-and-pop business into North America's largest provider of collision repair information. The vast majority of North American collision repair shops and most of the nation’s top insurance companies rely on our data and expertise to improve auto repair and claims outcomes.
Timeline →
1946
- Company Founded
Leader in Publications
1983
Dial-Up Mainframe Estimating
1988
- First CD-ROM Based Estimating System
1990
First Windows-Based Estimating System
1991
Entry into Glass
1999
Entry into Medical
Award-Winning Wireless Technology
2001
Online Estimating & Online Glass Network
2002
Entry into Claims Workflow
Online Medical
2003
Integrated Workflow Suite
2005
Business Analytics & Medical Service Bureau
2006
Entry into Liability & Shop Management
Specialty, Total Loss & Compliance
2009
Entry into Workers' Comp
Smart Dispatch Online Data Delivery Audit & Review TechAdvisor
2011
Integrated Salvage Management
2012
Founded ClaimsLab
Regulatory Reporting Solutions
Entry into Intelligent Payment Solutions
2013
Proprietary Out of Network
RC Mobile App 2012 & Apple iPad Prototype
Entry into Global Markets
2014
Aquire Fairpay
ACS Claimant Dashboard
2015
Acquire Cogent Works
ICD10 Solution Suite
2016
Acquire Jordan Reses & Omedtrix
2017
PMOA
Acquire Unimed
2018
- Stone Point Capital, a private equity firm, acquires Mitchell.
- Mitchell and Genex sign merger agreement.
2019
- Mitchell | Genex acquires CompAlliance, expanding and enhancing managed care services.
2020
- Mitchell | Genex acquires Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
Helping Injured Workers Get Better, Faster
Genex was founded in 1978 with the same directive it operates under today — helping injured employees return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers.
Timeline →
1978
- General Rehabilitation Services incorporates in Pennsylvania October 23.
1993
- Merges with General Care Review Inc.
1994
- Name Changed to Genex Services Inc.
- Merges with Bluebird Acquisition Corp.
1997
- Provident Companies Inc. acquires Genex.
1998
- Genex served as the beta site for the Case Management Accreditation Standards, playing an integral role in their development.
1999
- Provident merges with Unum creating UnumProvident Corp.
2002
- Genex acquires ROI.
2004
- Genex acquires Integrated Benefits Management (IBM).
2005
- Genex acquires Independent Review Services (IRS), a medical diagnostic networks and independent medical examinations provider. The network becomes Genex Medical Diagnostic Network
2007
- Trident IV, a private equity fund managed by Stone Point Capital, acquires Genex.
- Genex acquires Choice Medical Management from Unisource Administrators, changing its name to Choice Provider Network, A Division of Genex Services Inc.
2008
- Genex acquires American Rehabilitation Inc., a regional case management services provider to the workers’ compensation (WC) market.
2009
- Becomes one of four largest radiology networks in the U.S. after acquiring Professional Diagnostic Management, a national radiology service provider to WC market.
- Genex acquires Claimetrics’ telephonic case management business.
2010
- Becomes largest case management provider in the U.S. by acquiring Intracorp’s WC and disability case management business from CIGNA.
2011
- Genex acquires acquires Network Synergy Group, a national occupational healthcare management company that provides physical and occupational therapy network services.
2014
- Apax Partners, a private equity investment group, acquires Genex.
- Genex acquires M Hayes, a leading case management firm for the WC and disability insurance markets.
2015
- Genex acquires leading case management firm ICM.
- Genex acquires CID Management, a leading WC provider of utilization review software and services.
- Genex acquires medical bill review leader Alpha Review Corporation.
2016
- Genex acquires IME leader Med-Eval.
- Genex acquires OMAC, a leading IME provider in Pacific Northwest.
2017
- Genex expands IME services through ECN acquisition.
- Genex expands pain management services through PRIUM acquisition
2018
- Stone Point Capital, a private equity firm, acquires Genex.
- Mitchell and Genex sign merger agreement.
- Genex acquires Priority Care Solutions, a leading specialty managed care services and network provider.
2019
- Genex expands clinical services with Excel Managed Care & Disability Services acquisition.
- Mitchell | Genex acquires CompAlliance, expanding and enhancing managed care services.
2020
- Mitchell | Genex acquires Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
Pioneering Excellence in Provider Network Management
Coventry's rich history, dating back to 1978 with the founding of Comprehensive Rehabilitation Associates, Inc., laid the groundwork for its emergence as an industry leader. Over the next three decades, Coventry strategically acquired and integrated over a dozen pioneering companies, each contributing unique expertise and innovative solutions. This culminated in 2007 with the formation of Coventry Health Care Workers Compensation, Inc., a specialized division designed to address the complex needs of the workers' comp market.
Timeline →
1978
- Comprehensive Rehabilitation Associates, Inc.
1982
- HealthCare Compare
1992
- Occupational Urgent Care HealthSystems (O.U.C.H.)
1996
- FOCUS Healthcare Management, Inc.
1997
- First Notice Systems
1997
- First Health
1997
- OccuSystems
1998
- Preferred Payment Systems
2001
- NHR
2001
- CCN
2002
- HCVM
2003
- Health Net Plus
2004
- First Health Priority Services
2008
- Nurse Triage 24 (NT24)
2013
- Coventry Health Care was acquired by Aetna Inc. and merged into their operations.
2020
- Coventry purchased from Aetna and integrated into Enlyte.