Our History

Mitchell

A Rich History of Data and Insights that Transformed the Auto Industry

From its origins in Glenn Mitchell's garage in 1946, Mitchell has grown from a mom-and-pop business into North America's largest provider of collision repair information. The vast majority of North American collision repair shops and most of the nation’s top insurance companies rely on our data and expertise to improve auto repair and claims outcomes.

Learn About Mitchell

Timeline → 

1946

  • Company Founded
  • Leader in Publications

1983

  • Dial-Up Mainframe Estimating

1988

 
  • First CD-ROM Based Estimating System
 

1990

  • First Windows-Based Estimating System

1991

  • Entry into Glass

1999

  • Entry into Medical

  • Award-Winning Wireless Technology

2001

  • Online Estimating & Online Glass Network

2002

  • Entry into Claims Workflow

  • Online Medical

2003

  • Integrated Workflow Suite

2005

  • Business Analytics & Medical Service Bureau

2006

  • Entry into Liability & Shop Management

  • Specialty, Total Loss & Compliance

2009

  • Entry into Workers' Comp

  • Smart Dispatch Online Data Delivery Audit & Review TechAdvisor

2011

  • Integrated Salvage Management

2012

 
  • Founded ClaimsLab

  • Regulatory Reporting Solutions

  • Entry into Intelligent Payment Solutions

 

2013

 
  • Proprietary Out of Network

  • RC Mobile App 2012 & Apple iPad Prototype

  • Entry into Global Markets

 

2014

  • Aquire Fairpay

  • ACS Claimant Dashboard

2015

  • Acquire Cogent Works

  • ICD10 Solution Suite

2016

  • Acquire Jordan Reses & Omedtrix

2017

  • PMOA

  • Acquire Unimed

2018

  • Stone Point Capital, a private equity firm, acquires Mitchell.
  • Mitchell and Genex sign merger agreement.

2019

  • Mitchell | Genex acquires CompAlliance, expanding and enhancing managed care services.

2020

  • Mitchell | Genex acquires Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
Genex

Helping Injured Workers Get Better, Faster

Genex was founded in 1978 with the same directive it operates under today — helping injured employees return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers.

Timeline → 

1978

  • General Rehabilitation Services incorporates in Pennsylvania October 23.

1993

  • Merges with General Care Review Inc.

1994

 
  • Name Changed to Genex Services Inc.
  • Merges with Bluebird Acquisition Corp.
 

1997

  • Provident Companies Inc. acquires Genex.

1998

  • Genex served as the beta site for the Case Management Accreditation Standards, playing an integral role in their development.

1999

  • Provident merges with Unum creating UnumProvident Corp.

2002

  • Genex acquires ROI.

2004

  • Genex acquires Integrated Benefits Management (IBM).

2005

  • Genex acquires Independent Review Services (IRS), a medical diagnostic networks and independent medical examinations provider. The network becomes Genex Medical Diagnostic Network

2007

  • Trident IV, a private equity fund managed by Stone Point Capital, acquires Genex.
  • Genex acquires Choice Medical Management from Unisource Administrators, changing its name to Choice Provider Network, A Division of Genex Services Inc.

2008

  • Genex acquires American Rehabilitation Inc., a regional case management services provider to the workers’ compensation (WC) market.

2009

  • Becomes one of four largest radiology networks in the U.S. after acquiring Professional Diagnostic Management, a national radiology service provider to WC market.
  • Genex acquires Claimetrics’ telephonic case management business.

2010

  • Becomes largest case management provider in the U.S. by acquiring Intracorp’s WC and disability case management business from CIGNA.

2011

  • Genex acquires acquires Network Synergy Group, a national occupational healthcare management company that provides physical and occupational therapy network services.

2014

 
  • Apax Partners, a private equity investment group, acquires Genex.
  • Genex acquires M Hayes, a leading case management firm for the WC and disability insurance markets.
 

2015

 
  • Genex acquires leading case management firm ICM.
  • Genex acquires CID Management, a leading WC provider of utilization review software and services.
  • Genex acquires medical bill review leader Alpha Review Corporation.
 

2016

  • Genex acquires IME leader Med-Eval.
  • Genex acquires OMAC, a leading IME provider in Pacific Northwest.

2017

  • Genex expands IME services through ECN acquisition.
  • Genex expands pain management services through PRIUM acquisition

2018

  • Stone Point Capital, a private equity firm, acquires Genex.
  • Mitchell and Genex sign merger agreement.
  • Genex acquires Priority Care Solutions, a leading specialty managed care services and network provider.

2019

  • Genex expands clinical services with Excel Managed Care & Disability Services acquisition.
  • Mitchell | Genex acquires CompAlliance, expanding and enhancing managed care services.

2020

  • Mitchell | Genex acquires Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
Coventry

Pioneering Excellence in Provider Network Management

Coventry's rich history, dating back to 1978 with the founding of Comprehensive Rehabilitation Associates, Inc., laid the groundwork for its emergence as an industry leader. Over the next three decades, Coventry strategically acquired and integrated over a dozen pioneering companies, each contributing unique expertise and innovative solutions. This culminated in 2007 with the formation of Coventry Health Care Workers Compensation, Inc., a specialized division designed to address the complex needs of the workers' comp market.

Timeline → 

1978

  • Comprehensive Rehabilitation Associates, Inc.

1982

  • HealthCare Compare

1992

  • Occupational Urgent Care HealthSystems (O.U.C.H.)

1996

  • FOCUS Healthcare Management, Inc.

1997

  • First Notice Systems

1997

  • First Health

1997

  • OccuSystems

1998

  • Preferred Payment Systems

2001

  • NHR

2001

  • CCN

2002

  • HCVM

2003

  • Health Net Plus

2004

  • First Health Priority Services

2008

  • Nurse Triage 24 (NT24)

2013

  • Coventry Health Care was acquired by Aetna Inc. and merged into their operations.

2020

  • Coventry purchased from Aetna and integrated into Enlyte.