Looking for Coventry? You're in the right place! All of the great resources you have come to expect from Coventry are now available here at enlyte.com.
PROVIDER RESOURCES
Essential Tools For Your Practice
All the resources you need, so you can focus on patient care.
Supporting Our Providers
Coventry partnerships uniquely position providers to deliver care specifically designed for injured individuals. If you are a current provider you will find everything you need to streamline your workflow with Coventry—making it easier to deliver care and stay focused on what matters most.
Simplify Your Workflow
The Coventry Provider Portal offers a centralized, easy-to-navigate platform for Coventry providers designed to streamline daily tasks and provide quick access to information. With on-demand tools and real-time support, managing your interactions with Coventry has never been easier.
Everything you need, all in one place:
- Real-time access to billing information
- Coventry client list availability
- State manuals and updates
- Provider demographic data
- Provider resource library
It's easy to start! Login or register here.
If you need help, contact the Provider Portal Support Team at CoventryProvider@cvty.us.com
Growing Your Practice with Network Referrals
To learn more about how direction of care works, how referrals can bring additional patients to your practice, and how you can help grow your practice, we encourage you to watch this video. Gain valuable insights and take advantage of the opportunities presented to expand your network and increase patient volume. Don't miss out on the chance to enhance your reputation as a Coventry network provider.
Locate a Provider
Curious what facilities, specialists, or ancillary providers you should refer to? Our provider search tools eliminate the guesswork.
Auto Channeling
Although auto insurance payers may not always have the opportunity to actively direct injured parties to participating providers, injured parties may locate you in a variety of ways: through their employee benefits plan, after being treated by you previously, locating you through an online provider directory or toll-free number, or by recommendation of a trusted associate or family member.
Provider Resources for New York Providers
Let us help you navigate New York workers' compensation
Learn MoreProvider Resources for New Jersey Providers
Let us help you navigate New Jersey workers' compensation
Learn MoreState Resources
Explore state-specific resources designed to support providers navigating workers’ compensation processes across the U.S. From forms and fee schedules to jurisdictional updates, this page equips you with the tools needed to work efficiently and stay compliant.
How to Contact Us
Provider Contact Center
800.937.6824 | coventry.providersupport@cvty.us.com
Hours: 8am – 8pm EST (Monday – Friday)
- Bill status
- EOR requests
- Bill review inquiries
- Contractual questions
- Adding/removing physicians to a contracted group or facility
Coventry Integrated Network Inquiries and Network-specific Pricing Disputes
Update Your Demographic Information
There are two ways to make an update:
- Online: Click here to search for your name or practice, scroll to the far right column, then click the icon to update your demographic info
- Email us: ProviderSupport@cvty.us.com
Note: When adding a new physician to your practice, please include the physician NPI, CAQH Id# and/or CAQH profile.
Submit updates including:
- Demographic changes
- Tax ID changes (Please include W9)
Provider Roster Submissions
Delegated Groups:
- Adds/Changes/Terminations files: Delegatedroster@cvty.us.com
- Full Roster files: cvtyrostercollection@verisys.com
Non-Delegated Groups & Providers: ProviderSupport@cvty.us.com
Contract Notifications
Coventry
5210 E. Williams Circle, Suite 220
Tucson, AZ 85711
Provider Credentialing – Verisys
855.743.6161, option 3
Application Submission: https://outreach.aperturecvo.com/ Access Code: aperture
eBilling
If you are a provider and interested in moving away from paper billing, please contact our clearinghouse, Jopari Solutions, at 866.269.0554 for more information.
Complaints and Grievances
800.262.6122 | ComplaintsandGrievances@cvty.us.com
Coventry Complaints & Grievances
5210 E. Williams Circle, Suite 220
Tucson, AZ 85711
A copy of the Coventry complaint and grievance process is available upon request.
Become a Provider
At Coventry we value quality providers that effectively engage in treatment for a broad range of injuries. However, at this time our panels are closed and we are not accepting new applications. We will update this site when we are open for new applicants. Please check back regularly for updates on our panel status.