Author

Jim Begg

… in the workers’ compensation industry since 1987 and has extensive experience in various account management and sales roles. Jim is responsible for the oversight of the Specialty Solutions account management team, directly oversees key accounts and works closely with the operations …
Article

A Guide to Making Specialty Bill Review a Good Fit for You: An Account Manager's Perspective

… stands out as a powerful tool for achieving significant savings. Chad Countryman, a seasoned account success director at Enlyte, shares his insights on how he coaches clients to understand … solutions in those places where a fee schedule may not cover charges. FairPay Flex is really an opportunity for clients to take advantage of additional savings opportunities that may not exist in a traditional network model. Q: How does FairPay Flex provide an advantage in state-specific instances? …
Article

DevSecOps: An Interview with Peter Chestna at Mitchell DevCon 2018

… set of things need to happen to software before it gets to the customer. From the time I have an idea to the time I give it to my customer, security needs to be a fundamental part of the …
Podcast

An MVP Approach

… staffing, we are exactly that, we are the alternate labor, we are the backfill labor, we are an additional labor source, we are not typically the primary staff. Not being a primary staff … How did you convince others to buy in? … restricted capacity with one hand using my left arm, but not using my right hand or, only on an assist basis with restrictions. That occupational therapy of getting up, continuing in my …
News Release

Mitchell Transforms Estimating Platform to Meet the Needs of Electric Vehicles

… EVs in the shop than ever before,” said Jeff Baggett, owner of Classic Car Motoring, Inc., an EV-certified collision repair facility for Mercedes, Tesla and Rivian. “Having an estimating platform that accounts for the differences in EV design and construction is really … are accelerating EV adoption and driving one in four Americans to say that they will likely buy an EV the next time they purchase an automobile. This makes having a damage appraisal …
News Release

Mitchell Transforms Estimating Platform to Meet the Needs of Electric Vehicles

… EVs in the shop than ever before,” said Jeff Baggett, owner of Classic Car Motoring, Inc., an EV-certified collision repair facility for Mercedes, Tesla and Rivian. “Having an estimating platform that accounts for the differences in EV design and construction is really … are accelerating EV adoption and driving one in four Americans to say that they will likely buy an EV the next time they purchase an automobile. This makes having a damage appraisal …
Article

Transportation and translation: an unlikely but powerful duo

… partners and feel they have stronger credibility and history with us. There’s also an element of the unknown when sharing rides, which could have an adverse impact on the injured worker. Many drivers work for more than one transportation … company, so we go with our preferred vendors. Additionally, when we need assistance with an injured worker getting to the vehicle, or if a party is late, we cannot guarantee the …
News Release

New Account Maintenance Feature Now Available in Mitchell SmartAdvisor Platform

… Mitchell recently released Account Maintenance, a new feature in its SmartAdvisor bill review platform that boasts an upgraded configuration interface. The feature was specifically designed to improve efficiency … systems settings within the SmartAdvisor application. The Account Maintenance feature provides an efficient and consistent method for SmartAdvisor configurators to onboard new customers and …
Article

Property Damage Appraisers Gets Customers Back to Their Lives Faster by Helping Carriers Deliver on Their Promises

… With 650+ appraisers serving thousands of clients, Property Damage Appraisers (PDA) completes an astonishing 450,000 estimates annually for auto, heavy equipment and property claims. How does … Officer at PDA, “The initial goal was to reduce overall cycle time from five days to an industry-leading two days while still maintaining the accuracy and consistency that PDA had … determine how to improve workflow, and introduce new technology to streamline procedures. As an added challenge, every one of PDA’s 170 franchise owners and more than 250 franchise offices …
Article

Specialty Solutions Spotlight: How to Keep Workers’ Compensation Home Modifications on Time and on Budget

… work and exposing the claim to delays, change orders and reauthorizations. Partnering with an experienced workers’ compensation home modification coordinator like Apricus can simplify the … Home modification should begin with a clinical needs assessment, usually performed by an occupational therapist. The assessment should include a concise summary of functional goals … Involve the injured employee and their family so plans match their daily life, encourage buy-in and reinforce the goal of safe, sustainable independence.  What “Appropriate to the …
Article

2020 Vision: A Look at Proper and Safe Glass Repair

… As ADAS system components increasingly become standard on newer vehicles, running an efficient glass business while ensuring proper and safe glass repair is increasingly … solve new challenges, including: Cloud-based systems that run on any device with a browser and an internet connection The ability to access integrated repair procedures while developing the … calibrations The ability to perform their own dynamic ADAS calibrations without the need to buy dozens of devices for calibrating multiple makes and models The glass business is undergoing …
White Paper

How and When to Request an IME

… – which can hinder recovery. Faced with these challenges, you may place a request for an independent medical examination (IME) to help determine the next step in the claim and injury management process. In general, there are four areas where an IME request can provide useful information: … example, can the injured worker return to light, modified or full duty? In these situations, an IME serves as an outstanding tool to help make difficult decisions, while also providing …
Article

How to Use Data to Influence Claim Decisions

… as effective as anticipated  What are considerations to evaluate when determining whether to buy vs. build a model?  When determining whether to buy or build a model consider the volume, variety and velocity of data available to you. You …
Podcast

Are All Electronic Provider Payment Solutions the Same?

… and cost-effectiveness of digital payment programs . However, before partnering with an organization for an electronic provider payment solution, it’s important to ensure the service meets your unique … well covered. And really all they're doing is moving money from one digital wallet or bank account to another. It’s plain and simple. Another type of payment is consumer-to-business payments. You go out to the store or go on Amazon, purchase an item and you pay for it, right? Again, that's really more about moving the dollars because the …
Blog

Destination Care

… responsibility with employees for their medical care. Employees are largely insulated from an awareness or care of their company’s’ workers’ comp related treatment costs. A recent report … outside of their choosing, much less in another state. There isn’t always “goodwill” between an employee and their employer after an injury. The concept of sending the employee out of state for care may not be a comfortable …
Article

The Power of Technology: Six Ways to Improve Casualty Claim Outcomes

… achieve a positive outcome quicker. For more complex claims, automation can help reduce an adjuster’s workload and give them more time to focus on helping the claimant achieve a better … On any given day, an adjuster could have somewhere between three to 15 different programs open to do their job—for … environment that had information scattered across multiple pages versus tasks conducted in an optimized environment that had all of the information located on one page. Users completed …
Article

Dashboard Cameras Go Beyond Recording the Road Ahead

… A small camera is mounted to an interior windshield, to the rear-view mirror or on top of the dashboard. It begins recording … 5 Until a few years ago, if automobile drivers wanted a dashboard camera, they had to buy an off the shelf system and mount it themselves. Today, many auto manufacturers offer built-in … themselves to meet increasing demand. Cadillac’s new CT5 luxury sedan has a camera on top of the steering column to monitor driver awareness. The 2020 Hyundai Sonata has not one, but …
Blog

What is an MCO?

… More often than not clients will ask the question: What is an MCO?  Well isn’t that a loaded question?  If we take it at face value, a Managed Care Organization (MCO) is an organization that manages care.  Like Coventry, who manages all types of “care” injured …
Article

How an Internal Job Search Can Help Make an ADAAA Accommodation

… possible when limitations prevent employees from performing the essential job functions or an accommodation would create undue hardship for the employer. Download Now. …
Article

How an Internal Job Search Can Help Make an ADAAA Accommodation

… possible when limitations prevent employees from performing the essential job functions or an accommodation would create undue hardship for the employer. Download Now. …
Article

Beyond Boundaries: How an Injured Worker Became an Inspiration for All

… from the workers themselves. Such is the case with Todd Eckley, a land surveyor who sustained an incomplete C6-7 fracture, leaving him paralyzed from the waist down and with limited use of … in Genex’s Vocational Rehab Program and through his own desire to return to work, obtained an office position as a surveyor. Todd’s return to gainful employment has reinforced his purpose … dignity, resiliency and a positive attitude. His commitment to his rehabilitation has made him an inspiration to those who live with life-altering injuries. …
Blog

Beyond Boundaries: How an Injured Worker Became an Inspiration for All

… from the workers themselves. Such is the case with Todd Eckley, a land surveyor who sustained an incomplete C6-7 fracture, leaving him paralyzed from the waist down and with limited use of … in Genex’s Vocational Rehab Program and through his own desire to return to work, obtained an office position as a surveyor. Todd’s return to gainful employment has reinforced his purpose … dignity, resiliency and a positive attitude. His commitment to his rehabilitation has made him an inspiration to those who live with life-altering injuries. …
Article

CMS to Accept Electronic Payments for Conditional Payments

… fee to use Pay.gov. The site will accept the following forms of payment: Checking or Savings Account Debit card PayPal (accounts must be linked to a bank account and not a credit card) For … Partial payment will be accepted. If payment is not made in full CMS will assume that there is an appeal. An appeal, defense or rationale for not making the full payment must be submitted to CMS or …
Article

CMS to Accept Electronic Payments for Conditional Payments

… fee to use Pay.gov. The site will accept the following forms of payment: Checking or Savings Account Debit card PayPal (accounts must be linked to a bank account and not a credit card) For … Partial payment will be accepted. If payment is not made in full CMS will assume that there is an appeal. An appeal, defense or rationale for not making the full payment must be submitted to CMS or …
Article

Healthy Eating Even When You're Stressed

… or microwave dinners—may seem easy or convenient. And it's easy to skip a meal and then grab an unhealthy snack or eat too much later. Break the cycle Unhealthy choices can lead to a cycle … about your food choices in a different way. You can try thinking about how it feels to make an unhealthy choice and about how it would feel to make a healthier choice in the future. Imagine … busy nights. Keep more sugar-free drinks and fewer sugary drinks in your house and at work. Buy precut veggies, or slice them on the weekend. Then they'll be ready to eat on busy weekdays. …
Article

An In-depth Look into the Role of an Apricus Hospital Discharge Care Coordinator
Article

An In-depth Look into the Role of an Apricus Hospital Discharge Care Coordinator
Article

An In-depth Look into the Role of an Apricus Hospital Discharge Care Coordinator