Article

Why Transition of Care Planning is a Game Changer for Adjusters

… When an injured employee is discharged from the hospital, the road to recovery is far from over. In …
Article

Current Used Vehicle Market Conditions: Q4 2022

… future used vehicle supply, but the fleet/retail composition of new vehicle sales is an important factor worth considering in that determination. …
Article

Psychedelics as Medicine? A Look at Alternative Treatments for Mental Health Conditions

… and half of study participants achieving remission through the four-week follow-up.” An additional Johns Hopkins study from 2016 found that treatment with psilocybin along with …
Article

Auto Casualty Updates & Trends: mPower Conference 2020 Takeaways

… may be tested for the virus if they were potentially exposed to COVID-19 during care in an office, emergency room or other site of service. Pricing for COVID-19 testing has varied … associated with third party claims. Mitchell’s first party bill review data shows that the top states by volume for telemedicine for first party auto claims have been Michigan, New York, Florida, New Jersey and Pennsylvania—all no-fault states. The top procedures that are being billed via telemedicine according to Mitchell’s first party data …
Article

The Power of Advanced Reporting & Analytics: Highlighting Actionable Insights in the Claims Process

… of CEOs at a variety of major P&C insurance carriers that they surveyed consider analytics a top priority, only one in six responded that analytics was making a large impact. The reasons for … In addition to providing advanced reporting and analytics to adjusters to help make an immediate impact on claim decisions, claims organizations should also be implementing advanced …
Podcast

How Service Impacts Claim Costs

… care of the request as we normally do and that's it.” Personalization is seen as not being an important aspect, other than making sure that the company took care of what was needed from a …
Article

Estimating Elevated: Five Reasons Collision Repair Facilities Should Make the Move to the Cloud

… Because your data is stored in the cloud, you can access it without having to build an expensive and burdensome server network and resources to maintain it. Suppliers roll out …
Article

Prepare for IAIABC Claims Release 3.1 by Starting with Your EDI Reporting Process

… build and ownership costs in the long run. 2. Do you have the resources required to launch an implementation? Whether you choose to partner with a vendor or build 3.1 in house, resources …
Article

Aging Workforce: The Next Frontier In Workers Comp

… such as diabetes, hypertension, arthritis and heart disease (Tidwell, 2014) can also impact an older worker's performance. As we age, stomach lining changes increase the risk of developing …
Article

Aging Workforce: The Next Frontier In Workers’ Comp

… such as diabetes, hypertension, arthritis and heart disease (Tidwell, 2014) can also impact an older worker’s performance. As we age, stomach lining changes increase the risk of …
Article

Beyond the Buzz: Do You Have GenAI FOMO?

… If businesses don't stay on top of the latest trends and start delivering value immediately, they risk alienating customers … Cigna, for example, currently faces a class action lawsuit over charges that it illegally used an AI algorithm to deny hundreds of thousands of claims without a physician’s review. 1  While …
Article

Third Party Auto Cost Drivers: Medical Inflation and More

… majority of the pandemic, physical medicine and chiropractic manipulative therapy experienced an uptick starting in Q3 2021, which amounted to a 33% and 21% increase. Surgery services saw a …
News Release

Serving the Customer and the Community Builds Trust in Randy’s Body Shop

… is the fact that we can take it anywhere, use it on any device with Internet access and write an estimate remotely,” said Kyle. … for most makes and models, completing the training for additional certifications is still a top priority at Randy's. In the meantime, they remain committed to restoring all vehicles to the …
Blog

For Coventry NT24 and Nurse Educators: It Takes a Village

… than being face-to-face with someone, showing compassion looks different than it would for an in-person visit. It’s a very cerebral job and requires a lot of critical thinking. She learned …
Article

Average Length of Rental for Repairable Vehicles: Q2 2017

… was more applicable to actual LOR results than LOR trends. Every Canadian province saw an increase to its LOR in Q2. In Q1, we saw Newfoundland post a 1 day decrease. Overall LOR …
Article

Average Length of Rental for Repairable Vehicles: Q1 2017

… played a significant role in shaping Canada’s national trend result. LOR trends have shown an increasing trend line over the past few quarters. Like the US, kilometers driven, claims …
Conference

National Workers' Comp Conference 2017

… find partners who provide one integration point between payors and partners’ systems. For an effective integration, payors should look for partners that are experts, have strong security, …
News Release

Genex Services Outlines Top Barriers to Effective Return-to-Work Programs

… to get those injured workers back on the job quickly, safely, and sustainably has become a top concern for U.S. employers. … to getting their injured workers prompt and effective care.” However, Frisch reports it's an effort that must be made, as: a) most employees want to return to their jobs; and b) finding … duration. Genex Services has conducted in-depth analysis of recent claims and outlined the top five barriers and solutions for more effective RTW programs. …
Article

Turning Regulatory Obstacles into Strategy Advantages Using Informed Decision-Making in Workers’ Comp & Auto Casualty

… and potential pharmaceutical tariffs, allowing them to make data-driven decisions in an uncertain regulatory environment. Utilizing Trend Analysis to Make Forward-Looking Decisions …
Article

The Black Lives Matter Movement Is Changing Us for the Better

… on the side of the road and wait for the storm to pass. As evidenced by USA Today’s report on top stocks thriving during the pandemic , the companies who continue taking risks and investing … continue to thrive. We saw retail giants like Lowe’s and Walmart change operating models at an extreme pace, while many of the nation’s top auto insurers took advantage of changes in driving habits and returned premiums to maintain …
News Release

Mitchell Secures New Investment Partner in Stone Point Capital in its Continued Commitment to Growth and Innovation

… which funds managed by private equity firm Stone Point Capital LLC ("Stone Point") are making an investment in Mitchell and acquiring the equity position held by KKR and Elliott Management. …
Article

As Crises Linger, U.S. Hospitals Continue to Face Headwinds

… instituted painful layoffs and other cost-cutting measures . In certain areas, it’s been an existential threat. The financial headwinds already knocking at many small, rural hospitals …
Blog

As crises pile on, U.S. hospitals brace for a harrowing winter

… instituted painful layoffs and other cost-cutting measures . In certain areas, it’s been an existential threat. The financial headwinds already knocking at many small, rural hospitals …
News Release

Mitchell Congratulates 2019 mPower Award Winners

… changes that Westfield Insurance has undergone in the last 170 years, it remains committed to an ongoing journey of building better relationships through technical innovation. Knowing that … state of New York. The Fund derives its income from a 2.5% passenger surcharge, assessed on top of the fare, which is billed and collected by Member Bases from their clients and then …
News Release

Mitchell Issues 2nd Quarter 2019 Industry Trends Report

… identifies the dangers of “decision fatigue” among insurance claims professionals and how an improved user experience can support them as they make critical decisions around claims. In …
Article

The Compliance Corner: Understanding MACRA in the P&C Industry: Medicare Access and CHIP Reauthorization Act of 2015

… — This modifier is an indicator to CMS the physician/practices quality of care rating during a performance period of …
Podcast

Chronicling the World of Workers’ Comp with Roberto Ceniceros

… basically. And I wrote a column saying, hey, you know, as a professional, when I go to an insurance conference and I wear a suit, you probably think of me as a peer, a colleague, … state of Idaho that just has a lot of mountains, rivers, deserts, wildlife. I’m a bit of an outdoorsman, and I’ve always enjoyed that, so I’m going to be spending more time with that, …
Article

What’s Driving P&C Executive Decision-Making in 2026

… expert roles. For executives facing persistent talent constraints, this shift represents an opportunity to scale expertise more effectively while creating more sustainable, analytically …