Article

Migraine Medication Trends in Work Comp

… dive into our annual drug trends report. I'm Tom Kerr, and today we'll be highlighting a top trend from the data we observed within all calendar year retail and mail order transactions … and cost per claim were down across all the therapeutic categories in 2024, in that top ten that we normally carve out ranked by cost. … And to particular, what we saw in the trends were two therapeutic categories that fall in that top ten therapeutic category ranking by cost that rose by roughly 10%. …
Blog

2019 Recap

… shared 47 posts. We thought it fitting to cap off the end of the year, with a review of our top three most viewed posts. The Drug Trends Series posts were the big winners in 2019 with 82% … Egypt, France, Australia, Denmark, Ireland, and more. Read on to see some stats regarding our top three posts and our recommendations.  … 2nd most viewed post: Top 5 Opioid Medication Trends in 2018 … 3rd most viewed post: Investigating the Top Therapeutic Classes …
News Release

Risk & Insurance: Top 10 Lessons Learned in Helping Workers Move Past COVID-19

… Here are the top lessons workers' comp pros have learned about COVID-19, its impact on the workplace and on …
Article

Drug Trends: Retail and Mail Order Insights

… with a 3.2% decrease in utilization per claim and a 5.9% decrease in cost per claim. Of the top therapeutic classes, ranked by cost, the largest changes occurred among opioids and … note, the manufacturers set the AWP price for a drug. The largest difference in AWP within the top five therapeutic classes was reflected in the sustained-release opioid class, which saw a … Top Therapeutic Classes by Number of Prescriptions …
Article

Technology Meets Empathy in Modern Telephonic Case Management

… cutting-edge technology enhances the case manager’s capacity to reach and impact positively. Digital communication tools such as email, text, and video conferencing have made it easier to … synergy between the irreplaceable expertise of case managers and the vast potential of digital tools. Combining AI, machine learning and large language model technology to integrate …
Article

A Look Back at 2020 Trends in Auto Insurance

… It also forced them to pivot to meet the changing demands of consumers who began embracing digital technologies like never before. Thankfully, photo-based estimating—also known as virtual … on the rise along with advancements in 5G connectivity, the safety of a vehicle’s data and digital infrastructure will become paramount to gaining consumer trust in the years ahead. While …
Article

Could Virtual Reality Be the Next Treatment for Chronic Pain?

… the study for people in the EaseVRx group but not for the control group. Over the last decade, digital therapeutics have become more commonplace,  undergoing review and being cleared or …
Article

Could Virtual Reality Be the Next Treatment for Chronic Pain?

… the study for people in the EaseVRx group but not for the control group. Over the last decade, digital therapeutics have become more commonplace,  undergoing review and being cleared or …
Blog

2020 Year in Review

… and insights on the issues affecting the work comp industry. Read on for a summary of our top five blog posts of the year. … Top 5 blog posts … Top-Ranking Drug Classes in 2019 This piece was first published in June making it one of the … pieces in the Coventry Drug Trends Series. As the title suggests, this piece reviews the top-ranking drug classes in 2019 and shows changes from 2018. It’s no surprise opioids ranked as …
Blog

Why do customers love live chat?

… We live in a digital world and a live chat feature provides customers an alternative to a phone call or …
In the News

In Conversation: Enlyte’s Legal and Regulatory Experts on Top Trends to Watch in 2024
News Release

Enlyte Drug Trend Report: Migraine Med Use Soars in Comp Despite Overall Drop in Scripts

… of opioid usage in workers’ comp, which decreased by 7.8% in 2024. However, opioids remain the top-prescribed drug class in 2024, followed by NSAIDs, anticonvulsants, muscle relaxants, and … classes represent the majority of total scripts (54.4%) and costs (53.5%). While most of the top 10 drug classes saw drops in overall prescriptions, migraine medications and topical … per claim, although to a lesser degree than opioids.” Payers are also spending less on the top therapeutic drug classes ranked by comp spend, according to the Enlyte report, even with five …
News Release

Genex's Podcast Strikes Gold at Communicator Awards

… ‘Inside Workers' Comp' receives top honor from major communications award program … Communicator award 2020-audio-exc Wayne, PA – May 26, 2020 – Genex Services has earned top honors for its podcast, "Inside Workers' Comp," receiving the Award of Excellence from the … and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Blog

Examining High-Impact Drug Class Trends

… are being prescribed in workers’ comp with growing frequency — ranking third among the top therapeutic classes at 12.4 percent of total drug cost and representing 5.7 percent of total … concerns regarding cost management. Breaking out our data from 2021 a little further, the top five topical medications in our book by cost were represented by four prescription topicals … by its utilization. We see a lot of that, which is good. Velma, a brand‑name‑only, private top‑, private‑label topical patch containing analgesics, methyl salicylate 16 percent, menthol 2 …
Article

Three Ways Technology Is Changing the Nature of the Property & Casualty Industry

… & Casualty (P&C) market insiders are experiencing companies of all sizes undertaking major digital initiatives to add efficiencies and increase economies of scale. While change of any kind … technology has further enabled a human touch when it comes to customer service. Personalized, digital-centric platforms for both non-human and human interactions have become widely available, …
Article

Unleash Your Path to Success: Introducing a Strategic Resource Hub for Claims Leaders

… As the P&C industry faces continued disruption—from regulatory changes and workforce shifts to digital innovation—organizational resilience depends on a forward-thinking claims strategy. The …
Virtual Event

2021 mPower Virtual Conference

… leading industry insights and plenty of opportunities for networking during this dynamic digital event. To be invited to this event, please contact your Mitchell | Genex | Coventry …
News Release

Enlyte Drug Trends Report Indicates Significant Drop of Opioid Use in Comp

… in workers’ comp among therapeutic classes ranked by cost in 2023. Though eight of the top 10 therapeutic classes experienced increased costs per script — with two classes rising by … migraine medication classes at 14.7% and 10.2%, respectively, and both classes were among the top five therapeutic classes to experience brand average wholesale price increases in 2023, which … cost per script, said Wilson. “Basically, what’s driving these trends are the costs of the top three medications in their respective classes,” she said. “For instance, for migraine …
Article

Plugged-In: EV Collision Insights Q1 2023

… time in Q1 2023 with the Rivian R1T slowly gaining ground as well but still well outside the top 10 most frequently repaired EVs.   EV Frequency of Repairable Claims Volume Q1 2023 EVs … experience.” EV Q1 2023 Statistics EV Average Repairable Severity Q1 2023 By the Numbers Top North America EV Markets Based on Repairable Claims Frequency Q1 2023 Top EV Model Frequency by Region Q1 2023 *Difference between Q1 2023 and Q4 2022. …
News Release

Enlyte Family of Companies Publish Inaugural Report Offering Trends and Predictions for Property & Casualty (P&C) and Collision Repair Industries

… Top P&C industry claim trends … –Mental health is a top challenge faced by the workers’ compensation industry, only accelerated by COVID-19. Anne … Top pharmacy trends …
Article

Specialty Solutions Spotlight: The Significance of Tesla in MRI

… and receives radio waves. These signals are subsequently employed by a computer to produce digital images of the examined body area. The duration of the examination typically ranges from …
News Release

Bosch and Mitchell Introduce New Target System for Static ADAS Calibration

… MD-TS21 uses Bosch's best-in-class vehicle coverage, patented technology and industrial-grade digital cameras to automatically measure the distance and angles of targets in relation to the … process, guiding technicians through each step on the MD-500. In addition, the system's digital cameras quickly align the targets—making it possible for even new users to efficiently …
News Release

Leading Quebec Insurance Company Implements Mitchell Solutions to Provide Policyholders with a Fast, Efficient Claims Process

… of Claims, Hugo Fortin. "Mitchell's technology enables us to optimize the process, deliver a digital experience and provide our customers and partners with tools designed to streamline auto …
Article

Examining Social Determinants of Health: The Whole Person Approach

… how do we support the whole person by offering one comprehensive solution? And, what part do digital health programs play in meeting the needs of injured employees? Further, how do we …
Blog

Embracing Technology: Old School vs. New

… , “Millennials stand out for their technology use but older generations also embrace digital life. The Deloitte Center for Health Solutions , surveyed 4,530 adults and the image …
Article

Legislative Updates in Workers' Comp: Boosting Industry's Political Voice

… In this WCI-TV interview, Brian Allen, VP of Governmental Affairs, offers an update on top regulatory and legislative initiatives that could impact workers’ comp, such as reform and …
Blog

Network 2.0 - Constructive partnerships between providers and payers

… complications resulting from potentially being forced into a more sedentary lifestyle. 17 Top companies understand that having a worker return to the job either under modified duty or, if … these employers offer fair reimbursements to providers and pay on time. That’s because top-tier employers recognize the irreplaceable value providers bring. Alongside employers and … efficacy and efficiency. They allow the best providers, with the support of payers, to deploy top clinical skills to help injured workers return to work. References: See, …
Article

The Insurance Workforce: How to Maintain Knowledge & Set New Employees up for Success