PodcastRigorous vs. Permissive Utilization Review: Beyond the ‘Rubber Stamp’
… We see some process designs that just take too long. I think that's not an intent, but that is sometimes a consequence of programs in terms of how they're designed. We … UR systems would have that in them, so that's one way to ensure that the process is not an inhibitor or a delayer of return‑to‑work. When you have decisions that require more clinical … nurses. More and more typically, they're not US‑based, they are typically collaborating in an ad hoc, unstructured way with claims examiners. And then, of course, you've got escalation to …