Article

Taking Charge: How EVs are Impacting Auto Insurance and Collision Repair

… hybrids (MHEVs), plug-in hybrids (PHEVs) and full battery electric vehicles (BEVs) reached an all-time high . In fact, overall EV sales volume increased by nearly 75,000 units while, at … a 15% decline. Q2 was no different and set a U.S. record for almost 200,000 EVs sold —an increase of 66% year over year. Rising fuel costs, greater model and manufacturer selection, … Volume Change and Number of Estimate Lines by Propulsion Type Furthermore, MHEVs and PHEVs account for more than two additional lines per estimate compared to ICE vehicles, and BEVs add …
Article

Changing Consumer Expectations: Lessons from Home Delivery Services

… a very personal experience, especially when the patient needs a medication to manage pain or an ongoing condition. Patients rely upon these medications and are often used to picking up their …
Article

What’s Behind the Increase in Total Loss Market Values?

… 2 https://www.coxautoinc.com/market-insights/trucks-suvs-account-for-bulk-of-vehicles-registered-in-first-half-of-2019/ …
Article

MSA Self- Administration Toolkit

… website. Revision also includes information on how the representative or other identified account administrator can submit the beneficiary annual attestation online.   … Revision provides a mailing address to send all yearly account attestations and expenditure letters when the electronic submission method is not …
Article

MSA Self- Administration Toolkit

… website. Revision also includes information on how the representative or other identified account administrator can submit the beneficiary annual attestation online. … Revision provides a mailing address to send all yearly account attestations and expenditure letters when the electronic submission method is not …
Blog

COVID-19-Related State Budget Shortfalls and Resulting Impacts to Workers’ Comp

… workers”. Economists have struggled to predict “What’s next?” (both short and long-term) amid an ever-shifting backdrop of varying virus case numbers, differing public policy/governmental … drop significantly during a recession. In California, for example, personal income taxes account for 67% of the state’s overall revenue. 3 The personal income tax losses during COVID-19 … of Tennessee saw a 39.88% drop in gas taxes in the month of May 2020 alone, contributing to an overall decline of 15.8% seen in tax collections for the state compared to 2019. 12 Less …
Article

Plugged-In: EV Collision Insights Q3 2023

… shops along with the first Genesis Electrified GV70 luxury sport utility vehicle (SUV) and an increasing number of F-150 Lightning all-electric trucks and Mustang Mach-E SUVs. EV Frequency … them off as a total loss more frequently —and even with only minor damage—than vehicles with an internal combustion engine (ICE). Although the damage to an EV’s lithium-ion battery significantly increases the likelihood of a total loss outcome, …
Article

The Power of an Optimized Workflow: Automation, Customization and Solution Integration

… this is to specialize teams based on claim type, location or other factors. Traditionally, an adjuster could be assigned a low-dollar claim, a catastrophic case and a claim with attorney … questions that a claims organization can ask to improve their triage process to strive toward an optimized workflow: Is our triage process sufficiently automated to get claims to the right … important to consider improving bill review processes and automation when trying to achieve an optimized workflow. At the heart of most bill review platforms is a business rules engine — an …
Author

Jean Costello
Article

The More Workers’ Comp Gets High-Tech, the Better for Providers and Patients

… with smart devices and assent to prompts put up by algorithms about what to watch and what to buy. It’s all powered by an ever-widening river of data. Increasingly, it’s becoming easier to hear the rush of all this … on the billing side, providers can more easily understand reimbursements by looking up an explanation of review (EOR) and learning how a bill might have been repriced. Online portals … who has shown prowess when doing so. This makes it easier for a workers’ comp network to tap an excellent provider on her shoulder and invite her to participate in its system. When this …
Author

Anne Levins

… the workers’ comp managed care industry, Anne has held various positions in customer service, account management, product development and information management. …
Article

Third Party Litigation Funding: A Symptom of Deeper Issues in the Legal System

… fee arrangements, where attorneys receive a percentage of any settlement or award, has created an incentive for lawyers to pursue high-value cases. Third-party funding provides a way for law … As Governor Kemp stated, the goal is to create a reasonable and balanced approach that is "not an anti-lawyer bill" nor "a pro-insurance company bill," but rather "a pro-Georgia consumer …
Article

Continuing Care During COVID-19

… utilized her long-term relationships with facility administrators to gain access and meet with an injured employee. The claimant was recovering from ENT surgery, but needed to be seen by the … claimant received the care he needed, Ms. Young made several calls to local offices and found an ophthalmologist to see the claimant. She then insisted that the hesitant ENT surgeon, who had … progresses. For further questions on how Genex is moving your claims forward, contact your account manager. …
Blog

Texas Non-subscriber Case Management

… in Texas. Approximately 22% of Texas businesses are operating as non-subscribers. One reason an employer may elect to opt-out is because the cost of workers’ compensation coverage can be … that operate as non-subscribers offer improved care and safety standards due to the savings.  An occupational injury benefits plan is a critical element that offers several advantages …
Article

StateWatch: Bill Review May/June 2019

… Review (IBR) Report: Analysis of 2013-2017 Application Filings” summarizes the activity of an essential component of SB 863, providing an evaluation of the program during the first five years following its enactment. The report …
Article

StateWatch: Bill Review May/June 2019

… Review (IBR) Report: Analysis of 2013-2017 Application Filings” summarizes the activity of an essential component of SB 863, providing an evaluation of the program during the first five years following its enactment. The report …
Article

Blinded by the Light: The Impact of Advances in Headlamp Technology on Auto Claims

… brighter and more expansive field of vision for drivers. Such technology was only available as an option on high-end luxury vehicles such as the Mercedes S Class and the BMW 7 Series. LED … accordingly. The average cost of a replacement headlamp in 2019 YTD is $418.36 and takes into account all part types, including new OEM, remanufactured, recycled, and aftermarket parts. … OEM collision repair procedures is vital to avoiding costly mistakes. Learn more about the top automotive trends for 2020 and what it means for the collision repair industry. Average …
Blog

Specialty Medication Trends

… can have significant costs. Although they represent approximately 2% of drug utilization, they account for nearly 8% of prescription drug costs and represent the fastest-growing segment of the …
White Paper

Taking Charge of Pharmacy with Proven Cost Containment Strategies
Author

Lisa Robbins

… and has extensive knowledge of Provider Networks including Network Operations, Sales Support, Account Management, Product Management, and Claims and Customer Service Operations. She holds a …
Podcast

Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust

… MSN, RN, CCM, who explains how bias and cultural misunderstanding can significantly delay an injured worker’s recovery. For more information on the topic, read Chikita's full article in … and the one thing that you have to realize about them overall is that first, they're an individual; and so, as an individual, it's just like a snowflake —no two are alike. So basically, it’s to the … So, when developing a return-to-work plan, what are factors that might delay an injured worker’s progress? …
Conference

Enlyte Envision 2026

… 2026 brings together the brightest minds in auto and workers’ comp claims management for an exclusive, invitation-only experience where innovation, strategic insights and meaningful … best conference of the year. Registration opens in Q2 2026. Contact your Customer Success or Account Representative for more information. …
Author

Dora Morris

… Her responsibilities include providing leadership and strategic direction to sales and account management. These teams partner with and support insurers and third-party administrators …
CE Webinar

Drug Trends Analysis: Evaluating an ever changing pharmacy landscape in workers’ compensation
News Release

Supporting Our Clients: An Update from Mitchell Casualty Solutions Technology Enabled Services
Article

How to Stop Paying for Billing Mistakes: Use an Auditing Technology Platform

… Medical billing mistakes are occurring at an alarming rate–external sources claim anywhere from 30 to 80 percent of medical bills could … amount of bills in one day. Relying on a small team of specialized medical experts to validate an endless volume of bills is not scalable, and often leaves payors to pay bills in full that were not audited for errors. In contrast, an auditing technology platform can quickly scan bills, make corrections where appropriate and …
Article

Using an Advanced Medical Bill Review Platform to Improve Third Party Outcomes

… Some auto casualty insurance carriers’ workflows are missing a key part of an  end-to-end third party solution  – an advanced medical bill review platform. Though bill review is traditionally thought of as a specifically first party or workers’ compensation solution , it can also make an impact on third party claims. Bill review provides benchmarking and other capabilities that … easily explain these rules in negotiations. Because of these market trends, it’s difficult for an adjuster to negotiate using traditional adjustments or simple fee schedule look-ups. A bill …
Article

WC injuries in a new and inexperienced workforce

… industry took a massive hit with layoffs alone, and then you had the voluntary turnover on top of that. … : Job openings are at an all-time high, and we’re all feeling the pinch of the labor shortage in manufacturing, distribution, transportation, the entire supply chain. There’s an expectation that this will ease as we move into September. Affordable childcare has been a … and insurance carriers. Anne began her career with Intracorp in provider recruitment and account management. Since that time her role has evolved into a number of analytic and …