Article

Advanced Driver-Assistance System Trends and Challenges

… crash." 3 To improve safety on the road, it’s essential that the automotive industry play an active role in education about technology which helps make our cars safer. In light of that, … to the NHTSA powered site safercar.gov , “Automatic emergency braking (AEB) systems detect an impending forward crash with another vehicle in time to avoid or mitigate the crash.” Since … equipped most of their vehicles with AEB, 5 including the Chevy Malibu which earned an IIHS Top Safety Pick + Award when equipped with the Low Speed Forward Automatic Braking system. With …
Conference

Auto Glass Week 2017

… Week 2017 conference features a dynamic group of speakers, panelists and keynotes, as well as an exhibition floor. Auto Glass Week takes place Wednesday, October 4, 2017 – Friday, October 6, … to announce that John Gilmartin, Vice President of Service Operations will be speaking at an educational seminar to discuss why Mitchell National Auto Glass Specifications (NAGS) and list …
Article

New Medical Price Index Reports Coming in 2019

… 2018 was a big year for us. New technologies, more data and an expanded set of solutions—it is clear that a lot has changed. As our industry continues to … we are taking this opportunity to re-envision our Medical Price Index reports to bring you an even higher level set of data solutions and expertise. For this reason, we will not be …
News Release

California Utilization Review Regulation Updates Effective April 1, 2026

… must be "requested by claims administrator or utilization review organization, necessitating an extension of time, prior to the determination of medical necessity" … day"/"business day" and "Working day" Adds definition of “non-physician reviewer” means an individual designated by the claims administrator or utilization review organization to assist … may submit a letter identifying the contracted URO instead of filing a plan if URO has an approved plan on file When an employer petitions to change Primary Treating Physician, the …
Podcast

Return-to-work strategies for LGBTQ+ Injured Employees

… So, they may not end up going to the doctor for those annual visits. And so, when they do have an issue that comes up, when they finally do go to the doctor, it's almost a plethora of things … be comfortable with going to a doctor for their work-related issues. They may not even report an injury because they may be having issues, say, with other coworkers that would cause them to … them to be able to interact with someone that they feel is at least making the effort to be an ally for them and also respect them as an individual. The case manager’s efforts here went a …
Article

Leveraging Direction of Care in Workers' Comp to Address Drug Pricing

… long diatribe about some of the problems that he's seeing in their system. And so it's really an issue that regulators are trying to grapple with. One of the things that [could help fix it] … to happen. They can allow it to happen voluntarily, whether they don't really make it so that an employer can really strive to direct care. So that's an area that we continue to work on regulatorily, but it is an issue and drug pricing is going to …
Article

Applications of Predictive Analytics in Workers’ Compensation

… the entire claims process. From enabling alerts and actions about claims that are approaching an unanticipated direction to redirecting claims to the right people at the right time, it’s no … and reserving and intelligent decisioning (35%) and adjuster guidance (23.5%) came out on top. applications predictive analytics The results convey that claim triage, severity or … touch. If the need for case management can be identified early, organizations can ensure that an injured employee has an advocate – someone who can help clear the way for speedy recovery. …
Article

Applications of Predictive Analytics in Workers’ Compensation

… the entire claims process. From enabling alerts and actions about claims that are approaching an unanticipated direction to redirecting claims to the right people at the right time, it’s no … and reserving and intelligent decisioning (35%) and adjuster guidance (23.5%) came out on top. applications predictive analytics The results convey that claim triage, severity or … touch. If the need for case management can be identified early, organizations can ensure that an injured employee has an advocate – someone who can help clear the way for speedy recovery. …
Article

The 5 Essentials Every Third Party Claim Workflow Needs

… accurate claim evaluations efficiently. Keeping up with the latest technologies or trends is an important way to stay relevant, remain competitive and enhance efficiencies, but if carriers … and for carriers to ensure accurate claim evaluations, which is especially problematic in an environment where claim costs are on the rise. Carriers should try to avoid focusing too much … essentials of third party claim handling right. Mitchell has worked with more than half of the top 20 auto insurance carriers to help build out their third party claim workflows. We’ve …
News Release

Industrial Commission of Arizona Adopts New Pharmacy and Physician Fee Schedules

… exclusive group of consumers who have access to services because they are treated by or have an affiliation with a specific provider or entity. Added a definition of “pharmacy not accessible … of consumers who have access to pharmaceutical services because they are treated by or have an affiliation with a specific entity or provider (not including a hospital pharmacy). Added a … fee schedule amount as determined by the original NDC. Components of a co-pack drug without an NDC are not reimbursable. …
Article

Prescription Drug Affordability: Why Work Comp Costs Keep Rising Despite Reform Efforts

… said, according to 46brooklyn Research , drug manufacturers also raised prices on 870 drugs an average of 4% in January of 2026, including all the manufacturers who entered into agreements … and many states have passed laws capping co-pays and other out-of-pocket costs for drugs in an effort to help rein in health care costs.   While out-of-pocket costs may decrease for … provider, the lack of in-network contract pricing can lead to abusive practices.   Since an injured employee bears no responsibility for the cost, they have no incentive to question the …
Article

Average Length of Rental for Repairable Vehicles: Q4 2020

… any significant increases or decreases in Length of Rental (LOR). Historically, LOR starts an upward trend in October that peaks in January. “Our data shows that delivery quote days as … extensive property damage. Alabama was also affected by the same storms that hit Louisiana, so an increase there doesn’t surprise. Five other states saw increases between a half day and 0.9 of … states with LOR increases were in line with the country’s overall LOR results. Louisiana saw an increase of +2.2 days, Iowa +1.9 days, South Dakota +1.6 days, Alabama +1.4 days, Mississippi …
Article

Partnering to Transform the Claims Journey

… must move quickly to integrate digital technologies into their operations. Claims should be a top priority. To capture the value of digital, claims functions must embark on a transformation.” … to satisfy consumer preferences and surpass competitors. Instead, true transformation requires an organizational commitment to customer centricity . It also requires collaboration with the … An efficient, digital self-service journey requires software integration and hardware …
Virtual Event

Webcast: Workers’ Compensation Legislation Addressing Essential Workers Affected by COVID-19

… first responders and front-line health care workers, but Illinois has granted presumptions for an expansive list of essential workers. Minnesota, Utah, Alaska, Wisconsin, New York, California, … claims because of the current stay-at-home orders and job furloughs, while there could also be an increase in claims from what are currently deemed essential industries. It is too early to tell if this will create an offset in claims. Of course, this could all be impacted by rule or law changes as the pandemic …
Article

Four Essential Investments for Improved Collision Repair Efficiency

… of Auto Masters Fleet Services Inc., weighed-in on his operational secrets for efficiency in an article by Ratchet+Wrench . “No matter how strong the rest of your operations are, if your … can increase the percentage of estimates that convert to repair orders by ten percent. “An average estimator, with a 60 percent close ratio writing $900,000 per year in repairs, can … of software and estimating systems will save countless hours of negotiating and give your shop an edge in writing complete and accurate assessments. Arming your staff with the right skills, …
Article

The Power of User Experience: How to Simplify the Claims Decision-Making Process

… for accurate coding and reviews the bills. Even better, that service should connect with an adjuster portal that surfaces the key findings from the demand and the bill review process—for … environment that had information scattered across multiple pages versus tasks conducted in an optimized environment that had all of the information located on one page. Users completed … and adding comments to 16 of the states in the U.S. Users who worked from a single page saved an average of 88 percent of total time spent to complete the task, when compared to users who had …
Article

OEM Efforts to Promote Environmental Stewardship

… emissions in addition to other hydrocarbons and particulate matter. With the potential for an increase in Corporate Average Fuel Economy (CAFE) requirements looming on the horizon, … million pounds of aluminum, enough to build 37,000 F-150 truck bodies per month, and result in an opportunity cost savings of $11 million per month. 7 Recycling is taking place not only in … to reduce their carbon footprint and minimize their impact on the environment demonstrate an increasing awareness of the role corporations play in the overall health of the planet. It is …
News Release

Caliber Signs Enterprise Agreement to License Mitchell Cloud Estimating at All Locations

… —Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty … carriers with their direct repair programs.” “Transitioning from single-location contracts to an enterprise agreement represents a significant milestone in our longstanding relationship with … the only company of its kind to make the Forbes 2021 list of “America’s Best Large Employers”, an honor awarded to companies with high employee satisfaction. Caliber was also the only auto …
Article

How Technology and Data Can Enhance Medical Management

… Let’s take a look at an example that illustrates the need for automation in utilization review to ensure timely … the due date for issuing indemnity payments to injured workers. And while not all states have an established turnaround time for utilization review decisions, it is critical to have a ‘due … may not mandate a specific turnaround time for completing cases, one could consider setting an ‘automated due date’ within their workflow to align with URAC criteria. In this example, the …
News Release

Genex’s Catastrophic Injury Management and Crisis Response Program Brings Together Two Leading Programs in Case Management Excellence

… brand, Enlyte, to enable immediate response when critical events occur in the workplace. “An early advantage associated with the organizational alignment of Genex and Coventry is the … team with decades of clinical expertise. In addition, the Crisis Response program is an excellent complement to our catastrophic program.” When a critical workplace accident occurs, … a day, 365 days a year, to receive calls and deploy a catastrophic triage team to complete an onsite assessment and assign appropriate onsite catastrophic case managers to the scene. Genex …
News Release

Kentucky Legislature Passes Workers' Comp Reform Legislation

… For claims resulting in an award for permanent partial disability, benefits shall be paid for 780 weeks, with the ability … a request for extension demonstrating the medical need. Contested extensions can be heard by an Administrative Law Judge (ALJ). If the ALJ determines that there is a continuing medical need, the benefits continue. If the ALJ determines that this is not an on-going need or that the injured failed to file the extension request properly, benefits are …
Article

Mitchell Canadian Collision Summary: Q2 2017

… in Q2 2017, was $3,790 - a $190 increase from Q2 2016. Factoring for development yields an anticipated increase to $3,915. Average Appraisal Values Severity Overall … was $3,776, a $56 increase from the same period last year. Factoring for development yields an anticipated increase to $3,909, which represents a $189 increase from Q2 2016. Collision … compares the average appraisal make up as a percentage of dollars. These data points reflect an in- crease in parts, with slight decreases in labour and paint when comparing Q2 2017 to the …
Podcast

Veterans Day Salute

… get in until after I graduated nursing school so that I could go in and I was commissioned as an officer as a nurse. I wanted just a little bit more flexibility and with active duty you … much of a say on where you're going, so the reserves were a good fit for me. TK: Did you have an idea of the role you would be serving? Were there any surprises along the way? NH: I … to be a flight nurse. I wanted to work on the planes, but I was sent to a squadron which was an ASTS, which is an aeromedical staging squadron, which had a little bit different of a mission. …
News Release

Latest Mitchell Data Shows Continued Increase in Electric Vehicle Collision Claims

… —Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … addition to tracking 2023 claims volume, the Mitchell report compares EVs to automobiles with an internal combustion engine (ICE), highlighting differences in: … a difference of $1,322. This represents a year-over-year decrease of 5% for EVs and an increase of 3% for ICE vehicles. In Canada, severity was $6,795 for EVs versus $5,122 for …
Article

Ask The Pharmacist: Opioid Dependence vs Addiction

… disease involving complex interactions among brain circuits, genetics, the environment, and an individual’s life experiences. People with addiction use substances or engage in behaviors … person: a rapid dose reduction, a decreasing blood level of the drug, and/or administration of an antagonist (an antagonist blocks the action of another drug). Studies show that all chronic users of opioids …
Article

Ask The Pharmacist: Drug Allergies Versus Side Effects in Workers’ Comp

… more dangerous, and are a result of the activation and response of the body’s immune system to an “insult” or “foreign body.” Allergies occur across a range of severities, from mild to … may be used to treat anaphylaxis. Before starting a new medication, be sure to advise an injured employee to let their doctor know about any drug reactions they have had in the past … supplements or vitamins they may be taking. Medications, supplements and vitamins all have an expected range of physiologic effects when consumed. The desired therapeutic effect of a drug …
Case Study

2021 Catastrophic Heart of Case Management Award Winners

… to work. The officer and Gillespie were also heralded at the Comp Laude Awards and Gala, an annual event that honors the outstanding contributions of individuals and case managers in the … Coventry A boom truck slid off the road rolling over several times before landing in an embankment and catching fire. The unconscious driver was pulled from the flaming wreckage by a … his body, the man’s likelihood of survival was low. The injured employee continued to face an uphill battle, surviving two cardiac arrests, multiple surgeries for burns and grafting, as …
Article

What does tesla have to do with healthcare?

… When most people hear the word “tesla,” they probably think of an electric car or maybe its brilliant namesake, Nikola Tesla, who invented alternating current … 1.5T scans sometimes must be retaken at extra cost, not to mention the time wasted, to capture an image that a machine with a higher rating would have picked up the first time. Imaging makes up an important part of the specialty network pie. MRIs can be costly due to the powerful magnets …