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10 Work From Home Tips During COVID-19 for Insurance Professionals

… we are all searching for ways to make this experience more bearable, even productive. And on top of that, in the insurance industry, we are also trying to figure out how to keep our … tools like Microsoft Teams and Slack, and our good old friend—email! We must step up our digital communication game. … the various forms of teleconference at your disposal from your cell phone, to headphones to digital calls from your laptop. Figure out which one has the best sound quality and stick with …
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Computer Vision: From Diagnosing Cancer to Transforming the Collision Claims Process

… imagination. Just six years later, AI has gone from game show gimmick to one of Gartner’s 2017 Top Ten Strategic Technology Trends . Every day brings more news about the latest advancements, …
Virtual Event

Top Collision Industry Trends to Watch in 2024
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Top Auto Casualty Trends to Watch in 2022

… trends expected to continue. To help you prepare and navigate what’s next, here are Enlyte’s top 2022 predictions: Miles Driven Will Fluctuate; Severity Will Continue to Rise Provider … Automation, no-touch claim processing and artificial intelligence will be top of mind for insurance carriers experiencing staffing shortages. … Many carriers will focus on integrating the knowledge of their top adjusters and claim specialists into their technology platforms to reduce the risk of that …
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Getting Started as a Work Comp Adjuster: Practical Tips and Advice

… In today’s digital age, having secure access to claim files and documentation on your laptop or tablet is … A notepad or digital note-taking device, along with writing instruments, is a must-have for capturing details …
Author

Mike McKinley

… of product development for Network Solutions responsible for research, development and digital experience. Mike is a champion for tech-enabled innovation, and has spent the majority of …
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CPT 2022: Care Management and Other CPT Coding Updates

… codes. The most significant changes in the 2022 code set include: Care Management CPT Codes Digital Medicine CPT Codes Anesthesia for Percutaneous Image-Guided Spinal Procedures Summary of … Digital Medicine CPT Codes … Like Care management, digital medicine continues to evolve, and thus, the AMA introduced a new CPT code section this … Symposium . Chicago, IL, USA: American Medical Association.     Kanter, D. (2021, November). Digital Medicine Changes Presentation. 2022 AMA CPT Symposium . Chicago, IL: American Medical …
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CPT 2022: Care Management and Other CPT Coding Updates

… codes. The most significant changes in the 2022 code set include: Care Management CPT Codes Digital Medicine CPT Codes Anesthesia for Percutaneous Image-Guided Spinal Procedures Summary of … Digital Medicine CPT Codes … Like Care management, digital medicine continues to evolve, and thus, the AMA introduced a new CPT code section this … Symposium . Chicago, IL, USA: American Medical Association.     Kanter, D. (2021, November). Digital Medicine Changes Presentation. 2022 AMA CPT Symposium . Chicago, IL: American Medical …
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Specialty Solutions Spotlight: Electronic Medical Records Streamline Recovery and Strengthen Claims Oversight

… driving better outcomes in workers’ compensation?  Electronic Medical Records (EMRs) are digital versions of traditional paper medical charts, offering real-time, secure access to …
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Supporting Safer, Smarter Workplaces with Physical Demands Analysis

… video upon request. Video footage is edited to clearly show physical actions and stored in a digital format, making it easy to review and reference later. The analysis drills down into …
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AI and Emerging Technology's Impact on Auto Claims

… and collision repairers address current challenges and meet consumer expectations for a digital claims experience? … can interconnect, be mobile-friendly and share information in a way that delivers the digital experience consumers expect. Providers that partner well can also perform this type of … Both auto insurers and collision repairers are struggling to retain top talent while navigating an aging workforce. How is the use of new technologies, including AI, …
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Advanced Driver-Assistance System Trends and Challenges

… equipped most of their vehicles with AEB, 5 including the Chevy Malibu which earned an IIHS Top Safety Pick + Award when equipped with the Low Speed Forward Automatic Braking system. With … can range from gentle nudges meant to guide the driver, to full-on interventions,” writes Digital Trends. 8 Lexus offers a variety of lane assistance systems including All-Speed Dynamic … park more quickly. 11 In the future, look for 360-degree “birds-eye view” camera systems and digital mirrors like those offered in the Lexus ES which replace side-view mirrors with exterior …
Article

The Power of Technology Enabled Services: Balancing Technology with the Human Touch

… that can help capture data and automate workflows Easier interactions with adjusters using digital portals so they can focus on higher-impact tasks Easier integration with the claims …
Article

Insurtech: Improving Consumer Experiences and Relationships

… We are seeing a decline in traditional mail and phone calls. Instead we see a focus on digital experience via portals, apps and even chatbots . … fairly. Insurtech is poised to do just that––providing a quick response time and improving the digital experience for the customer. #PC360ClaimsTech Tweets …
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How Top Claims Teams Catch Risk Before Costs Escalate
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Top 5 Must-Know DME Insights for Workers’ Comp Adjusters
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Specialty Solutions Spotlight: Top Work-Related Injury Causes & Costs

… Top injuries/exposures involving days away from work, job transfer or restriction (reported from …
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The Top 6 Uses for Diagnostic Imaging in Workers’ Comp
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Top 20 Reasons to Consider an Independent Medical Exam
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Top Therapeutic Classes by Age of Claim in 2019

… our ongoing drug trends series, in part two of our analysis we’re taking a closer look at the top therapeutic classes by age of claim. Stay tuned for more posts addressing specific trends … Now let's contrast some of what we have just reviewed for younger claims with the top therapeutic class trends for claims age 2 years and older. Again, there is a positive trend …
Blog

Aggregate Trends for Top 10 Therapeutic Classes in 2019

… In 2019, the top 10 therapeutic classes accounted for 76.8% of all scripts and 79.6% of all costs. An … may warrant further evaluation for appropriateness and safety. Watch the video blog here . Top TC …
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Top Therapeutic Classes by Age of Claim in 2018
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Workers’ Compensation: 2022 Trends & Predictions

… regulatory changes and more. To help you navigate what’s next and understand this year’s top trends, we’ve outlined Enlyte’s top 2022 workers’ compensation predictions: Staffing Shortages Will Affect Employers and Payers … To help mitigate the risk that comes with top employees leaving or retiring, claims organizations in 2022 will likely put a special focus … to boosting automation and improving training, claims organizations will look to offer better digital experiences and workflows for their staff, whether that means offering access to portals …
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Current Used Vehicle Market Conditions: Q4 2022
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From RPA to Cobots: Automation in Insurance and Collision Repair

… technology have driven changing expectations in the enterprise. Given that, can digital personal assistants in the workplace be far off? One company, NICE, has already developed … The New Frontier: Collaborating with Digital Colleagues … it does, one thing is certain: workers must learn to collaborate more closely with their new digital colleagues, whether they come in software or hardware form.   …
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Key Trends in Big Data for Property & Casualty Industries

… The pandemic has changed the way we work. As a result, organizations have rapidly adopted digital technologies to better manage this new working environment, from automating routine process to artificial intelligence (AI)-based decision making. One thing most of these digital transformations have in common is that they all rely on the effective gathering and … of data that can be used to improve decision making and better manage risk. With the rapid digital transformation of our industry, smart organizations are finding ways to put this data to …
Blog

My Way, Right Now

… want to feel more connected to a company or brand they use. This can be difficult to do in our digital world where computers and screens make everything seem so impersonal.  Positive, memorable digital customer experiences help individuals connect to a company or brand. Many are …
Article

2021 Workers’ Comp Predictions: COVID-19 Effects, Automation and More

… the industry put an increased focus on detecting fraud as the pandemic continues. “Fraud is top of mind right now for carriers. COVID-19 is still fairly new in our world, so detecting fraud …