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Workers' Comp Article

Specialty Solutions Spotlight: How Physical Therapy Clinical Guidelines Help Drive Faster Recovery and Lower Claim Costs

3 MIN READ

Physical therapy (PT) plays a central role in recovery. But without clear targets, treatment can easily extend longer than necessary, delaying return to work and increasing costs. That’s where clinical guidelines come in. They provide benchmarks for treatment progression, expected visit counts, and documentation standards—all critical elements needed to ensure appropriate care, reduce friction, and keep claims moving forward.
Workers' Comp Article

Adapting to life in quarantine

3 MIN READ

Video options seem to be cropping up everywhere. More people are turning to video chat to stay in touch and provide some of the social interaction that many are missing. Zoom emerged as a de facto choice, booming from 10 million meeting participants a day in December 2019, to more than 300 million the following April, when everything ground to a halt from COVID-19.
Workers' Comp Article

A Team Approach to Building a Better Return-to-Work Program

6 MIN READ

Employers who develop a highly structured return-to-work program have seen significant reductions in the number of lost time days due to workplace injury. In developing and implementing these programs, case managers play a highly important role in ensuring their success. In today’s Inside Workers’ Comp, Judy Meyer, MBA, RN, CCM, AIC, utilization manager for Genex Services, explains how her program works.
Workers' Comp Article

Ask the Pharmacist: Are Skeletal Muscle Relaxants Useful in Management of Chronic Pain?

4 MIN READ

Concern about mounting opioid overdoses continued in 2020, and found the workers’ compensation and auto casualty industries in search of ways to mitigate opioid risks while still addressing the pai
Workers' Comp Article

Harnessing the Power of Case Management to Succeed in 2021

2 MIN READ

As you may be aware, Mitchell, Genex and Coventry have recently combined their joint industry expertise and advanced technology solutions into one organization to simplify and optimize property, casualty and disability claims processes and services. A key benefit is the opportunity to collaborate and share thought leadership across the organization. 
Auto Casualty Article

Part 1: 7 Steps to Elevate Your Bill Review Program

1 MIN READ

This is part 1 in a 2-part series of articles about optimizing medical bill review programs. Click here to read part 2.

Auto Casualty Article

Part 2: 7 Steps to Elevate Your Bill Review Program

1 MIN READ

This is part 2 in a 2-part series of articles about optimizing medical bill review programs. Click here to read part 1. In order to take your medical bill review program to the next level, you need to look into the details.

Auto Casualty Article

Outsourcing Your Medical Bill Review Process: A Comprehensive Guide

9 MIN READ

Claims organizations like yours succeed when you are able to focus on serving your clients, managing outcomes, improving efficiencies and getting injured employees back to work.
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