Insights
Consultative & Customized Solutions Exceed Expectations
A claim department, fatigued by change from recent workflow and regulatory changes, struggled to meet the needs of their customers and couldn’t keep up with pending bill and claim counts.
Specialty Solutions Spotlight: Durable Medical Equipment (DME) Scheduling
3 MIN READ
Simplify DME requests in workers' comp.
Return-to-Work Considerations for Referral to Field Case Management
1 MIN READ
Our video highlights key return-to-work-related scenarios that may signal the need for a field case management referral.
Crisis Intervention: Returning to Productivity after a Critical Workplace Incident
On-Demand
This course will educate adjusters and claims professionals on what interventions are available to minimize disruption to the workforce after a critical workplace incident and how crisis intervention can work.
Ergonomics
On-Demand
This course will provide an overview of why/when to use ergonomics, ergonomics-related musculoskeletal disorders (MSD), risk factors, office and industrial ergonomics, and prevention.
Discharge Planning - A Vital Component for RTW
Hospital discharge planning is an integral part of an injured employee’s recovery. Whether transferring to a different facility or home, without the appropriate care and support, numerous factors can complicate an injured employee’s return to work.
A Deeper Look at Utilizing Generic Drugs in Workers’ Comp
5 MIN READ
According to JAMA, the Journal of the American Medical Association, during a ten-year period branded pharmaceutical products in the U.S. increased 159% by list price and 60% by net price. In a continued effort to combat rising drug costs workers’ comp pharmacy benefit managers (PBMs) look to substitute equivalent generic drugs for these more costly brand versions whenever possible.