Insights
Nurse Triage: The Time is Now
On-Demand
One way employers can earn trust at the time of injury is to give employees ready access to a source of credible information: a nurse.
Look for a Broken Spirit, Not Just a Broken Bone
4 MIN READ
When someone gets hurt on the job, the workers’ compensation system is often adept at zeroing in on an injury and delivering timely care. But that well-intentioned focus on a patient’s physical bruises can make it easy to miss the mental ones, which might be harder to spot. Today, a comprehensive approach that identifies and meets an injured employee’s needs is more important than ever because the coronavirus pandemic is blanketing everyday life with added stresses that threaten to imperil an employee's recovery.
Adapting to life in quarantine
3 MIN READ
Video options seem to be cropping up everywhere. More people are turning to video chat to stay in touch and provide some of the social interaction that many are missing. Zoom emerged as a de facto choice, booming from 10 million meeting participants a day in December 2019, to more than 300 million the following April, when everything ground to a halt from COVID-19.
A Team Approach to Building a Better Return-to-Work Program
6 MIN READ
Employers who develop a highly structured return-to-work program have seen significant reductions in the number of lost time days due to workplace injury. In developing and implementing these programs, case managers play a highly important role in ensuring their success. In today’s Inside Workers’ Comp, Judy Meyer, MBA, RN, CCM, AIC, utilization manager for Genex Services, explains how her program works.
Ask the Pharmacist: Are Skeletal Muscle Relaxants Useful in Management of Chronic Pain?
4 MIN READ
Concern about mounting opioid overdoses continued in 2020, and found the workers’ compensation and auto casualty industries in search of ways to mitigate opioid risks while still addressing the pai
Harnessing the Power of Case Management to Succeed in 2021
2 MIN READ
As you may be aware, Mitchell, Genex and Coventry have recently combined their joint industry expertise and advanced technology solutions into one organization to simplify and optimize property, casualty and disability claims processes and services. A key benefit is the opportunity to collaborate and share thought leadership across the organization.
Part 1: 7 Steps to Elevate Your Bill Review Program
1 MIN READ
This is part 1 in a 2-part series of articles about optimizing medical bill review programs. Click here to read part 2.