Insights
Guide to Selecting an Electronic Payments Vendor
The workers’ compensation and auto casualty industries today are still in most cases, bogged down by paper. While it can be challenging to transition a claims operation to digital, removing paper from the claims process can provide many benefits, including improving data quality, efficiencies and effectiveness, and can help payors comply with current state regulations and adapt to future regulations. One highly effective and relatively simple method to move toward a paperless approach is implementing an electronic payment system to create a medical claims workflow where payment, fulfillment, remittance and filings can help carriers eliminate paper checks and the administrative processes and costs that come with them.
Introducing Networks 2.0: Part Three
2 MIN READ
Payers and the companies they represent are eager to get injured workers back on their feet and back on the job. Many of these companies represent the heavyweights of corporate America. Major employers like manufacturers, large retailers, and airlines rely on comprehensive return-to-work programs to help their injured employees recover. The best programs do far more than safeguard the bottom line. They focus on truly addressing the needs of injured workers themselves. That’s because the longer workers are away, the less likely it is they will return to the workplace. The New York State Workers’ Compensation Board has broken down some statistics, and reports that there is only a 50 percent chance that an injured employee will return to work after a six-month absence. That drops to a 25 percent chance following a one-year absence. After two years away, the likelihood a worker will return plunges to a 1 percent chance.
Coventry Cares
2 MIN READ
In a recent company-wide survey, Coventry employees shared what they have been doing to be of assistance during this unusual and trying time. Those who responded shared that they have spent over 500+ hours of personal time volunteering! While most of those are making masks (over 500+ created so far) and helping people who need food, we’re also helping at places of worship, mentoring young people and tutoring.
Field Strategies for Claims Success During COVID
It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our world has changed in many ways since then, but one thing that hasn’t is Genex field case managers’ commitment to move claims forward. In today’s Inside Workers’ Comp, we talk to Tim Howard, Senior Vice President of field case management, to discuss how his team is operating under restrictions and how he sees the process evolving as states start to open up.
For Coventry NT24 and Nurse Educators: It Takes a Village
4 MIN READ
Continuing the Nurses Month celebration, we’d like to share personal stories about some of our nurses.
Field Case Management-A Matter of Life and Death
2 MIN READ
Telemedicine is starting to be considered by some as an ideal treatment modality for coronavirus social distancing. However, what happens when true medical concerns don’t present well over a video monitor?
Introducing Networks 2.0: Part Two
3 MIN READ
Treating those hurt on the job makes sense for other reasons as well. The injured worker isn’t responsible for paying a deductible or copay. This is becoming an evermore important differentiator. That’s because out-of-pocket costs can be difficult for patients to manage, especially as many are now expected to shoulder a larger share of the medical expense with the rise of high-deductible commercial plans.