Insights
Impact of Masks on the Deaf Community
4 MIN READ
While everyone has been affected by the COVID-19 pandemic in one way or another, the deafblind community has been affected in a detrimental way that most people may not have considered. With the already existing communication challenges, wearing masks has added yet another complicated barrier to communication between hearing and hearing impaired, hard of hearing, deaf and deafblind people.
Webinar: Five Tips to Prevent Remote Employee Injuries
On-Demand
1 MIN READWorking from home shouldn't be painful, yet as more employees transition to remote work du
Opioid Trends Continue to Decline in 2019
1 MIN READ
First Script saw continued decreasing opioid trends across our retail and mail-order programs in 2019, even while overall prescription trends saw a slight upward shift in utilization per claim and cost per claim. Even with these changes, opioids remain the #1 therapeutic class by usage and cost, however, 2019 marked the largest reduction of the last 5 years in the percentage of opioid scripts with greater than or equal to 90 MED.
COVID-19 P&C Industry Update: Regulations, Telemedicine, Access to Care and Testing
Over the past few months, the property and casualty industry has experienced an unprecedented number of changes in a short period of time due to the COVID-19 pandemic. From a slew of regulatory updates and working remotely to fluctuations in claim frequency and severity, the industry is continuing to change and adapt every day to eventually end up at our “new normal.” COVID-19 regulatory changes, telemedicine, access to care and COVID-19 testing have been dominating the conversations on webinars, news media and internal operations for over the past few months. Let’s take a closer look at these four specific topics.
Average Length of Rental for Repairable Vehicles: Q1 2020
The quarterly LOR summary is produced by Greg Horn, Chief Innovation Officer for PartsTrader. Length of Rental Data provided by Enterprise. Enterprise provides collision repair facilities with free cycle time reporting with market comparisons, free text/email capability to update their customers on vehicle repair status, and online reservations.
Michigan No-Fault Reform: How to Prepare for the Utilization Review Administrative Rules
Michigan is in the midst of making significant changes to its auto insurance system, including allowing for new policy limits, implementing a fee schedule and requiring carriers to send certain bills through retrospective utilization review. On July 2, 2020, portions of Michigan’s no-fault reform regulations will go into effect, including the utilization review provision. As we approach the deadline, it’s important that carriers understand the state’s draft of the utilization review administrative rules, what implications the rules may have on their business and how to prepare to comply in time.
Go Paperless: How Electronic Payment and Billing Solutions Help Digitize the Claims Process
5 MIN READ
It is no secret that technology is continuing to disrupt the auto casualty and workers’ compensation industries. Further digitizing the claims process can provide a variety of benefits for payors and claimants alike, including improving the consumer experience, boosting efficiencies, reducing fraud and allowing for adjusters and other claims handlers to focus on what matters most—helping restore claimants’ lives after a challenging event.