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Workers' Comp Blog

Virtual Connections: Utilizing Technology to Build and Deepen Relationships with Injured Workers

2 MIN READ

As the telemedicine industry continues to boom we’re seeing more and more new forms of telehealth emerge in the marketplace. Variations including tele-rehab, remote patient monitoring and even “avatar-like” nurses being utilized by hospital systems and providers. In this new world of telehealth we need to constantly be looking for innovative modes by which triage and telephonic case managers can connect with the individuals they serve and engage them on their road to recovery. At Coventry we are piloting two new types of Virtual Connections designed to support our clinical staff in the establishment of trust and engagement with injured workers – Virtual Triage and Video-Telephonic Case Management.

Workers' Comp Article

StateWatch: Bill Review July 2019

4 MIN READ

Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.

Workers' Comp Blog

Understanding Brand & Generic Utilization and Cost

3 MIN READ

In 2018, First Script realized a 0.6% increase in generic utilization.1   Generic medications contain the same active ingredient and approved indications as their brand name counterparts. An increase of 0.6% might not seem like a lot; however, when the difference in cost per script is considered, it is easy to see why a shift in favor of generic use is a win and can be a big cost saver.

Workers' Comp Article

StateWatch: Bill Review July 2019

4 MIN READ

Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.

Enlyte Blog

What is an MCO?

3 MIN READ

More often than not clients will ask the question: What is an MCO?  Well isn’t that a loaded question?  If we take it at face value, a Managed Care Organization (MCO) is an organization that manages care.  Like Coventry, who manages all types of “care” injured workers seek to get on the road to recovery.  However, usually the question has more to do with State Certified Managed Care Programs, commonly referred to as MCOs.  From there it gets clear as mud.  While the general category of state certified programs may be commonly referred to as MCOs, when you get into the state specifics you won’t find it to be that easy.

Workers' Comp Blog

Investigating the Top Therapeutic Classes

2 MIN READ

First Script saw a decrease in opioid utilization across our retail and mail-order programs in 2018. In 2017, opioids made up 29.7% of total prescriptions, dropping to 26.9% in 2018, and representing a 2.8% decrease in utilization year over year.

Workers' Comp Article

Opioids in 2019: Insights into New Regulations and Studies of the Epidemic

5 MIN READ

Momentum in battling the opioid crisis continues. As more states enact opioid prescribing limits, the federal government proposes new legislation, while new studies look at the impact of opioid laws and medical marijuana on lessening opioid abuse.