A Team Approach to Building a Better Return-to-Work Program
6 MIN READ
Employers who develop a highly structured return-to-work program have seen significant reductions in the number of lost time days due to workplace injury. In developing and implementing these programs, case managers play a highly important role in ensuring their success. In today’s Inside Workers’ Comp, Judy Meyer, MBA, RN, CCM, AIC, utilization manager for Genex Services, explains how her program works.
Breaking Down Barriers
2 MIN READ
Mariana Diaz, BA, CPDM, is a bilingual Integrated Disability Case Manager (IDCM) assigned to a major manufacturer of building and remodeling supplies. She employs her cultural expertise in managing her cases and often assists other case managers with communication with Spanish-only speaking employees and families.
Experience Matters in Restoring Lives
2 MIN READ
Prior to becoming a case manager, Kayla Payne had worked as an emergency department (ED) nurse in one of the busiest EDs in her state. As a catastrophic care case manager, she regularly is assigned to injured employees who are transferred to the same ED. Her experiences dealing with traumatic injuries there have prepared her to manage the most critical workplace injuries, while Payne’s relationships with former ED medical colleagues allow her to quickly gather and report necessary information to adjusters to initiate treatment plans.
Utilizing Health and Behavioral Coaching Tools to Promote Wellness & Injury Recovery
1 MIN READ
Nearly 50% of all adults have at least one chronic condition such as arthritis, high blood pressure, obesity, cardiovascular disease, or diabetes. Chronic illnesses are a leading health concern — and can pose challenges to recovery and return-to-work. When an injury does occur, it is important to understand how the injured workers’ comorbidities can complicate recovery. Incorporating age-specific prevention measures and wellness initiatives into risk management programs makes good business sense.
Using Risk Prediction Technology to Move Claims Forward
Technology is playing a larger role in helping comp claims progress. In today’s Inside Workers’ Comp, Bobbie Doyle, director of utilization management at Genex, explains the ins and outs of a program designed to do just that. It’s called Referral Expert.
WorkCompWire: Pandemic Protocol: Work Comp Guidelines for COVID-19
In recent weeks, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers' comp professionals, few standards are available that focus on issues most pertinent to their industry and the needs of injured employees.
Field Case Management in the Face of COVID-19
4 MIN READ
As Americans practice social distancing to prevent further spread of COVID-19, it is important injured employees safely continue to receive the services they need for their claims to progress.