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Auto Physical Damage Article

Navigating Complexity in Collision Claims

6 MIN READ

The collision industry is at a turning point. Advances in vehicle technology, rising repair costs and ongoing supply chain disruptions are putting even more pressure on organizations to improve outcomes by controlling severity and reducing cycle time. In this environment, accuracy and efficiency are equally as important in driving operational success.

Mitchell Article

Plugged-In: EV Collision Insights Q1 2026

The U.S. share of repairable collision claims involving battery electric vehicles (BEVs) held steady at 3.33% in Q1 2026, unchanged from Q4 2025. Although sales of new BEVs grew modestly quarter over quarter, they remain 28% lower year over year. Several OEMs have scaled back production following increases in import tariffs and the expiration of federal tax incentives. Despite this near-term slowdown, BEVs are projected to reach approximately 29% of new vehicle sales and just over 10% of vehicles in operation by 2035, driving a steady increase in collision exposure.

Mitchell Article

Plugged-In: EV Collision Insights 2025 Year in Review

After several years of steady growth, the battery electric vehicle (BEV) market experienced significant volatility in 2025. Automotive manufacturers scaled back investments—including Ford with its F-150 Lightning end of production announcement—and the U.S. and Canada rescinded tax credits designed to boost consumer demand for BEVs. While brands like GM, Honda and Volkswagen experienced modest BEV sales gains, overall adoption slowed. In the U.S., BEV purchases declined by approximately 2% from 2024 and with more electrified alternatives, Tesla’s market share also dropped to 46.2% from 48.7% in 2024.

Mitchell Article

Plugged-In: EV Collision Insights Q3 2025

Claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 3.21% in the U.S.—an all-time high and increase of 4.2% year over year. Predictably, new BEV purchases surged, jumping 36% compared to Q3 2024 as many American consumers capitalized on the $7,500 tax credit that expired on September 30. Several large automakers including GM, Ford, Kia and Hyundai reported record-breaking BEV sales in Q3 with Hyundai posting a 153% annual increase in September BEV purchases.

Mitchell Conference

MSO Symposium 2025

The MSO Symposium brings together high-growth executives from small, regional and national multi-site operators (MSOs) across North America.

Auto Casualty Conference

Enlyte Envision 2026

Enlyte Envision 2026 brings together the brightest minds in auto and workers’ comp claims management for an exclusive, invitation-only experience where innovation, strategic insights and meaningful connections converge in the stunning coastal setting of Carlsbad, California.

Mitchell Article

Plugged-In: EV Collision Insights Q2 2025

Claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) fell for the first time in the U.S.—dropping to 2.92% last quarter, a decrease of 7%. This decline coincided with a 6.3% reduction in new BEV purchases compared to Q2 2024 despite record-breaking sales earlier in the year. Consumer demand is being tested as federal tax incentives are set to expire in September while discounts for electrified options reached an all-time high of nearly $8,500 per automobile by the end of the quarter.

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